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"the staff at Restaurant and pool area had terrible service."

"This is a great hotel. The staff is very friendly and helpful. The breakfast in the morning is delicious. The pool has a good size and they keep it very clean. The restaurant and bar are great also. If you are going to eat out at a restaurant, it is better to either walk or take a taxi back to the Bocagrande area. The restaurants are better in that area. The hotel has access to the beach, but be prepared to negotiate with the people who have all the umbrellas and chairs. Ask prices before you accept anything. "

"Everything perfect!!"

"Amazing stay!"

"Viajamos mucho a Cartagena, ya sea por trabajo o vacaciones, es nuestra primera vez en el hotel y ahora será nuestro hotel de preferencia, muy bien ubicado, tienes todo a unos pasos, restaurantes, farmacias, la playa, etc. Las habitaciones muy amplias, cómodas y limpias, el hotel con decoración muy moderna, y muy bien mantenido. El servicio de las personas que te atienden es TOP, siempre con la mejor disposición y amabilidad, conocimos al Gerente del Hotel al momento del check in, fue tan amable que nos hizo sentir como en casa, y es ahí dónde entiendes todo!!Servicio, servicio, servicio!!!"

"Loved the rooftop bar and the convenience of it being around everything "

"Beautiful place wi great dining and entertainment!"

"It was a good stay great food and very comfortable "

"It was great, had a lot of pools, private beach and the buffet food was great. Staff was very helpful and friendly."