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Hotel Fenix Beach Cartagena

4.5 star property
Relax by the poolside bar after an exciting day of water sports. Let the gentle ocean breeze carry your worries away as you soak up some sun on Bocagrande Beach.

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Photo gallery for Hotel Fenix Beach Cartagena

Property entrance
Business center
Aerial view
On the beach, white sand, beach cabanas, sun loungers
Deluxe Bungalow, 1 King Bed with Sofa bed, Garden View, Garden Area | Living area | 43-inch flat-screen TV with cable channels, TV, Netflix

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Bungalow

Superior Bungalow | Premium bedding, minibar, in-room safe, individually furnished

Superior Bungalow

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 48 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, individually furnished

Superior Double Room

Highlights

Balcony
Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Bungalow, 2 Bedrooms

Family Bungalow, 2 Bedrooms | Premium bedding, minibar, in-room safe, individually furnished

Family Bungalow, 2 Bedrooms

Highlights

Yard
Terrace
Separate dining area
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 65 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Casa Deluxe - Casa Playa

Casa Deluxe - Casa Playa | Premium bedding, minibar, in-room safe, individually furnished

Casa Deluxe - Casa Playa

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
3 bedrooms
Blackout drapes/curtains
Designer toiletries
3 bathrooms
  • Ocean view
  • Sleeps 9
  • 3 King Beds and 1 Twin Bunk Bed

View all photos for Standard Bungalow

Standard Bungalow | Premium bedding, minibar, in-room safe, individually furnished

Standard Bungalow

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Designer toiletries
Private bathroom
Minibar
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Villa

Luxury Villa | Premium bedding, minibar, in-room safe, individually furnished

Luxury Villa

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • 130 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Family Villa

Family Villa | Premium bedding, minibar, in-room safe, individually furnished

Family Villa

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
2 bedrooms
Blackout drapes/curtains
Designer toiletries
2 bathrooms
  • Sleeps 8
  • 2 King Beds

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Sea View

Presidential Suite, 1 King Bed with Sofa bed, Sea View | Premium bedding, minibar, in-room safe, individually furnished

Presidential Suite, 1 King Bed with Sofa bed, Sea View

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • 80 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Bungalow, 1 King Bed with Sofa bed, Garden View, Garden Area

Deluxe Bungalow, 1 King Bed with Sofa bed, Garden View, Garden Area | Premium bedding, minibar, in-room safe, individually furnished

Deluxe Bungalow, 1 King Bed with Sofa bed, Garden View, Garden Area

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Designer toiletries
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
Tierra Bomba Sector Punta Arena, cll 26 A 28, Cartagena, Bolivar, 130018

What's nearby

  • Playa de Punta Arena - 1 min walk
  • San Fernando Fort - 11 min drive
  • Marbella Beach - 32 min drive
  • Bocagrande Beach - 36 min drive
  • El Laguito Beach - 38 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 29 min drive

Restaurants

  • Las Chivas Restaurant
  • Charlie’s Coffee
  • Intriga Tropical
  • Altoque
  • Restaurante Santander

About this property

Hotel Fenix Beach Cartagena

Luxury hotel near San Fernando Fort
Located close to Bocagrande Beach, Hotel Fenix Beach Cartagena provides free full breakfast, a swim-up bar, and a beach bar. With a white sand beach, beachfront dining, and beach cabanas, this hotel is the perfect place to soak up some sun. Treat yourself to a massage at the onsite spa. The on-site restaurant offers breakfast, lunch, dinner, and light fare. Enjoy onsite activities like ecotours, boat tours, and kayaking. Free in-room WiFi is available to all guests, along with a poolside bar and a free daily manager's reception.
Additional perks include:
  • An outdoor pool with a swim-up bar
  • An area shuttle, express check-out, and a TV in the lobby
  • Wedding services, concierge services, and multilingual staff
  • Water sports equipment, a vending machine, and beach towels
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Designer toiletries and showers
  • 43-inch flat-screen TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets and daily housekeeping

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 8 AM–10 AM
  • 1 restaurant
  • 1 beach bar, 1 swim-up bar, 1 poolside bar and 1 bar
  • Free daily reception
  • Coffee/tea in common area(s)

Things to do

  • Boat tours
  • Ecotours
  • Full-service spa
  • Kayaking
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Rooftop terrace

Spa

  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - on the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Handrails in stairways
  • Lever door handles
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Cable channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Minibar

More

  • Guidebooks/recommendations
  • Individually furnished
  • Laptop-friendly workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 90000 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: COP 6000 per person, per night
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 90000 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
There is limited hot water on site
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Playa Vista Tierra Bomba Island
Fenix Cartagena Cartagena
Hotel Fenix Beach Cartagena Hotel
Hotel Fenix Beach Cartagena Cartagena
Hotel Fenix Beach Cartagena Hotel Cartagena

Frequently asked questions

Does Hotel Fenix Beach Cartagena have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM.

Is Hotel Fenix Beach Cartagena pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of COP 90000 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Fenix Beach Cartagena?

Hotel Fenix Beach Cartagena doesn't offer parking.

What time is check-in at Hotel Fenix Beach Cartagena?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Fenix Beach Cartagena?

Check-out is at 11:30 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Fenix Beach Cartagena located?

Nestled on the beach, this Cartagena hotel is 3.3 mi (5.3 km) from San Fernando Fort and 6.8 mi (11 km) from Bocagrande Beach.

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Hotel Fenix Beach Cartagena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 197 out of 336 reviews
Rating 8 - Good. 81 out of 336 reviews
Rating 6 - Okay. 26 out of 336 reviews
Rating 4 - Poor. 13 out of 336 reviews
Rating 2 - Terrible. 19 out of 336 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ousama

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. The staff is very friendly and the food is amazing.
Stayed 2 nights in Jan 2025

10/10 Excellent

Argeliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very comfortable. The people were very nice and the food was amazing. A perfect stay for a couple.
Stayed 2 nights in Jan 2025

6/10 Okay

ROQUE

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot for a night. The Food at the restaurant was really good.
Stayed 1 night in Dec 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Stay!
Stayed 3 nights in Nov 2024

8/10 Good

Kim

Liked: Amenities
Nice people clear water
Stayed 2 nights in Jan 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
It is an OK place. Not superb, as the beach isn't really that nice. But, they are fair and attentive.
Stayed 2 nights in Jan 2025

4/10 Poor

Susan

Disliked: Amenities, property conditions & facilities
The check-in for this hotel was very slow and inefficient. There was no hot water in the hotel and this is typical apparently for these islands. There is only one restaurant and it was average. The seawater was warm but the chairs and lounges on the beach are very dirty. I would not recommend this to friends
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay; this beach stay will allow you to enjoy proper beaches with safety and top notch customer service. The employees are very friendly and the few third party vendors you do encounter are actually pretty friendly and not pushy at all, it seems they understand the atmosphere and the fact we are guests at this hotel. Overall lovely, lively and friendly… the WiFi is flaky and somewhat unreliable, however, with a bit of patience you can get what you need done.
Stayed 1 night in Jan 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
An excellently organized hotel. Very friendly staff, good food and a fantastic atmosphere. The beach club is sensational ☀️
Stayed 3 nights in Nov 2024

10/10 Excellent

alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the service was great. The villa I stayed in was superb. The food was amazing as well.
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Family reunion
The best place to disconnect and relax
Stayed 4 nights in Oct 2024

10/10 Excellent

JULIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rustic hotel at the beach! The food is delicious!
Stayed 2 nights in Aug 2024

10/10 Excellent

Issam

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay!
Stayed 2 nights in Apr 2024

10/10 Excellent

vivian

Very relaxing stay
Stayed 4 nights in Mar 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The staff were outstanding. Abrahim, Luis the bartendar, my dudes Vidal and Oscar, larso, yoder, roder, i could go on i recommend this place 1 million times will be back again next year
Stayed 2 nights in Aug 2024

6/10 Okay

Lucas

Disliked: Cleanliness, staff & service
The place has potential but it’s not quite there yet. Our room was at the back of the property behind a unit that was being built and worked on so we had to walk through a construction area. The room was plain and almost seemed like an afterthought. No character like the other rooms. We complained about our room to no response. The rooms were supposed to be cleaned throughout the day and by 4:30pm ours was still not done. We ended up telling them not to worry about it. No apology from them. At night it looks great with all the lights around the property. The food was good and breakfast was as well. It seemed there was no manager or someone of authority to discuss issues which was weird. I personally wouldn’t go again
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
they try hard to be a party spot
We were looking for a few relaxed days by the beach which we failed to accomplish as the beach club is trying hard to present itself as a party spot. There was no way of escaping the party music anywhere. Out four days was also too long; locals come there for one or -tops- two nights. What we liked was the lovely prepared dinner venue and the corresponding atmosphere. (One night when the music was more tropical than electro we actually enjoyed it.)
Stayed 4 nights in Oct 2024

8/10 Good

johanny

Liked: Cleanliness, staff & service
If you are flying before 6a you need to look for your own trasportation from out of the island
Stayed 4 nights in Jul 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our villa! We got placed with a private concierge Fabio, and he was incredible. Would definitely go back.
Stayed 3 nights in Jun 2024

10/10 Excellent

Zlatina

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to visit !
Stayed 4 nights in Sep 2023

10/10 Excellent

Radka

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the family villa with a pool and it was stunning. Really quiet, clean and beautifully designed. Worth the money and regretted we only stayed 2 nights.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!
Stayed 1 night in Aug 2023

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service, stunning location, and remarkable people
Stayed 1 night in Dec 2023

10/10 Excellent

Leonor

Liked: Cleanliness, amenities, property conditions & facilities
Nice beach destination close to Cartagena. Very good facilities to enjoy the beach and pool, and very good service provided by hotel managers. Suitable for families. Definetely recommended.
Stayed 4 nights in Apr 2024