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Sonesta Hotel Cartagena

4.0 star property
Beach hotel with 3 outdoor pools

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Photo gallery for Sonesta Hotel Cartagena

3 outdoor pools, open 9 AM to 8 PM, pool umbrellas, sun loungers
Front of property
Reception
Standard Twin Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk
Standard Twin Room, 2 Double Beds | Room amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Gym
  • Housekeeping
  • Breakfast included
The current price is AED 442
AED 442 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Standard Double Room, 1 King Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Superior Twin Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Superior Double Room, 1 King Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Standard Twin Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2022
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room Superior

Premium bedding, minibar, in-room safe, desk

Twin Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

Single Standard (1Ad)

  • Sleeps 1

Double Standard (2Ad)

  • Sleeps 2

Single Standard Room

  • Sleeps 1

Double/Twin Standard (2Ad)

  • Sleeps 2

Standard Room Triple

  • Sleeps 3

Similar properties

Exterior

Radisson Cartagena Ocean Pavillion Hotel

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
8.8 out of 10, Excellent, (1001)
The price is AED 550
AED 550 total
includes taxes & fees
12 Mar - 13 Mar
Radisson Cartagena Ocean Pavillion Hotel

About the neighborhood

Map
Carrera 9 No 35 104, Anillo Vial - Zona Norte, Cartagena, Bolivar, 130002

What's nearby

  • La Boquilla Beach - 7 min walk
  • Las Americas International Convention Center - 16 min walk
  • Walls of Cartagena - 11 min drive
  • Clock Tower - 13 min drive
  • Cartagena de Indias Convention Center - 13 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 12 min drive

Restaurants

  • ‪La Pescadería - ‬12 min drive
  • ‪Presto - ‬11 min drive
  • ‪Bar Restaurante Blas El Teso - ‬19 min walk
  • ‪Subway - ‬12 min drive
  • ‪Donde Javier - ‬9 min walk

About this property

Sonesta Hotel Cartagena

Upscale hotel in La Boquilla, rejuvenated in 2022
Consider a stay at Sonesta Hotel Cartagena and take advantage of a free breakfast buffet, 2 poolside bars, and a terrace. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a garden and dry cleaning/laundry services.
Additional perks include:
  • 3 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and an elevator
  • Concierge services, smoke-free premises, and wedding services
  • Guest reviews say great things about the helpful staff
Room features
All 152 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 42-inch flat-screen TVs with cable channels
  • Balconies, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • 2 restaurants
  • 2 poolside bars and 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Restaurante Palenke
  • Restaurante Enso

Things to do

  • 24-hour fitness center
  • 3 outdoor pools
  • Children's pool
  • Lifeguards on site
  • Outdoor tennis court
  • Tennis

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (2293 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - June 2022
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: COP 450000

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The lobby outdoor pool at this property will be undergoing maintenance every Tuesday or Wednesday following a holiday weekend; the beach access at this property will be undergoing maintenance every Monday or Tuesday following a holiday weekend; and the Spa and wet zones are closed every Monday or Tuesday following a holiday weekend.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for COP 90000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 40 per room (roundtrip)
  • Late check-out fee: COP 450000
  • Rollaway bed fee: COP 90000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's beach access, spa, and wet zones will be closed for maintenance every Monday or Tuesday after a holiday weekend. The outdoor pool will be closed for maintenance every Tuesday or Wednesday after a holiday weekend.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9 AM to 8 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Sonesta Cartagena
Sonesta Hotel Cartagena
Sonesta Hotel Cartagena Hotel
Sonesta Hotel Cartagena Cartagena
Sonesta Hotel Cartagena Hotel Cartagena

Frequently asked questions

Does Sonesta Hotel Cartagena have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 9 AM–8 PM.

Is Sonesta Hotel Cartagena pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sonesta Hotel Cartagena?

Self parking is free at this property.

What time is check-in at Sonesta Hotel Cartagena?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Sonesta Hotel Cartagena?

Check-out is at noon. Late check-out is available for COP 450000.

Does Sonesta Hotel Cartagena provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 40 per room applies.

Where is Sonesta Hotel Cartagena located?

Offering direct access to the beach, this La Boquilla hotel is within 1 mi (2 km) of La Boquilla Beach and Las Americas International Convention Center. Marbella Beach and Crespo Linear Park are also within 3 mi (5 km).

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Sonesta Hotel Cartagena Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 378 out of 1001 reviews
Rating 8 - Good. 304 out of 1001 reviews
Rating 6 - Okay. 176 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 72 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

aldo

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and helped with evey request.
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel by the beach.
Stayed 2 nights in Nov 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly staff.
Stayed 3 nights in Dec 2024

8/10 Good

Antonella

Liked: Staff & service
No restaurants nearby / deemed unsafe to explore outside of property. Too many vendors on beach
Stayed 5 nights in Jan 2025

10/10 Excellent

Bengt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
It's an excellent hotel.
Stayed 3 nights in Oct 2024

8/10 Good

JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but very noisy area (cars honking theirs horns all night long)
Stayed 4 nights in Dec 2024

6/10 Okay

Patrick John

Liked: Staff & service, amenities
The lobby restaurant and pool areas were clean and well maintained. The room was worn with old furniture and a refrigerator that did not work. The staff was friendly adnd helpful Breakfast buffet was good as were meals at the restaurants.
Stayed 2 nights in Jan 2025

10/10 Excellent

Barbara

Liked: Staff & service, amenities, property conditions & facilities
Excellent staff very tentative to all our needs.
Stayed 3 nights in Sep 2024

10/10 Excellent

JULIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, recommended hotel :)
Stayed 3 nights in Oct 2024

8/10 Good

YANIQUE P

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 7 nights in Jan 2025

10/10 Excellent

deandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property. Margarita from experience was great with my excursions.
Stayed 4 nights in Nov 2024

10/10 Excellent

Amparo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, excellent service
Stayed 2 nights in Sep 2024

8/10 Good

Sergio

Liked: Property conditions & facilities
Transportation
Stayed 1 night in Jan 2025

8/10 Good

Ulises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good for the buck.
Stayed 2 nights in Aug 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities
Sonesta is a favorite of ours. We go quite often due to its beach access, multiple pools and frendly staff. Very comfortable and relaxed atmosphere.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff.
Stayed 7 nights in Sep 2024

10/10 Excellent

Willber

Liked: Amenities
Excellent service. Excellent staff. Excellent facility conditions. Excellent food. Amazing place highly recommend it
Stayed 3 nights in Sep 2024

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Beach area is not safe
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a person with a disability in a motorized wheelchair this hotel and staff went above and beyond service
Stayed 7 nights in Sep 2024

10/10 Excellent

Sade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a great time at SONESTA! My family also had a great time as well. I will be returning for a third time
Stayed 4 nights in Sep 2024

2/10 Terrible

Rommel

Disliked: Cleanliness, amenities, property conditions & facilities
Not happy with my stay
Stayed 2 nights in Nov 2024

4/10 Poor

Mackenzie

Liked: Cleanliness
Disliked: Property conditions & facilities
The building have a bad smell around the counter and guest area. The room door doesn’t close properly and needed maintenance . Also, the safe locker did not work at all.
Stayed 2 nights in Dec 2024

10/10 Excellent

glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super agradable
Stayed 3 nights in Sep 2024

8/10 Good

CLAUDIA

The rooms are clean
Stayed 1 night in Aug 2024