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Hotel Caribe by Faranda Grand, a member of Radisson Individuals

5.0 star property
Sun-drenched luxury just steps from Bocagrande Beach

Choose dates to view prices

Photo gallery for Hotel Caribe by Faranda Grand, a member of Radisson Individuals

Aerial view
Reception
Premium Room, 2 Queen Beds, Non Smoking, Ocean View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Fountain
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Pet friendly
  • Parking included
  • Air conditioning
The current price is AED 734
AED 734 total
includes taxes & fees
5 Apr - 6 Apr

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Suite, 1 Bedroom, Non Smoking

40-inch flat-screen TV with cable channels, TV, heated floors

Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Select Comfort bed
Separate bedroom
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Premium Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Egyptian cotton linens
Premium bedding
Select Comfort bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Non Smoking, Ocean View

Premium Suite, 1 Bedroom, Non Smoking, Ocean View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Premium Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Select Comfort bed
Separate bedroom
  • 80 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (City or Courtyard View)

Room, 2 Double Beds (City or Courtyard View) | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Double Beds (City or Courtyard View)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Egyptian cotton linens
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Egyptian cotton linens
Premium bedding
Select Comfort bed
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Suite, 2 Bedrooms, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Select Comfort bed
2 bedrooms
  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Ocean View

Suite, 2 Bedrooms, Non Smoking, Ocean View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Suite, 2 Bedrooms, Non Smoking, Ocean View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Select Comfort bed
  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Studio Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Egyptian cotton linens
Premium bedding
Select Comfort bed
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Family Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Egyptian cotton linens
Premium bedding
Select Comfort bed
  • 67 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Select Comfort bed
Separate bedroom
  • 69 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Non Smoking

Premium Room, 2 Twin Beds, Non Smoking | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Premium Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Egyptian cotton linens
Premium bedding
Select Comfort bed
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking (City or Garden View)

Premium Room, 2 Queen Beds, Non Smoking (City or Garden View) | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Premium Room, 2 Queen Beds, Non Smoking (City or Garden View)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Egyptian cotton linens
Premium bedding
Select Comfort bed
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Ocean View

Premium Room, 2 Queen Beds, Non Smoking, Ocean View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Premium Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Egyptian cotton linens
Premium bedding
Select Comfort bed
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Premium Room, 1 King Bed, Accessible, City View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Egyptian cotton linens
Premium bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (City or Garden View)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed, Non Smoking (City or Garden View)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Egyptian cotton linens
Premium bedding
Select Comfort bed
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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AED 528 total
includes taxes & fees
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About the neighborhood

Map
Carrera 1a No 2-87, Cartagena, Bolivar, 130001

What's nearby

  • Bocagrande Beach - 1 min walk - 0.1 km
  • Clock Tower - 6 min drive - 3.8 km
  • Cartagena de Indias Convention Center - 6 min drive - 3.9 km
  • San Felipe de Barajas Castle - 7 min drive - 4.7 km
  • Port of Cartagena - 12 min drive - 7.3 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 21 min drive

Restaurants

  • ‪Kanuu Restautant (InterContinental) - ‬3 min walk
  • ‪Cilantro Cevicheria & Restaurant - ‬1 min walk
  • ‪Pool Bar Intercontinental - ‬4 min walk
  • ‪Kiosco El Bony - ‬1 min walk
  • ‪Italian Pizza & Pasta - ‬4 min walk

About this property

Hotel Caribe by Faranda Grand, a member of Radisson Individuals

Luxury family-friendly hotel near Bocagrande Beach
Located close to Centro Comercial Nao and Cartagena de Indias Convention Center, Hotel Caribe by Faranda Grand, a member of Radisson Individuals provides free full breakfast, 2 poolside bars, and a swim-up bar. With a black sand beach, beachfront dining, and a beach bar, this hotel is the perfect place to soak up some sun. Indulge in a facial, aromatherapy, and a massage at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a terrace and an art gallery on site.
Other perks include:
  • 3 outdoor pools and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and beach umbrellas
  • ATM/banking services, evening entertainment, and a 24-hour front desk
  • Guest reviews give top marks for the breakfast, pool, and helpful staff
Room features
All 363 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like heated floors and laptop-compatible safes.
More amenities include:
  • Childcare services and free infant beds
  • Egyptian cotton sheets and Select Comfort beds
  • Rainfall showers, free toiletries, and hair dryers
  • 40-inch HDTVs with cable channels
  • Wardrobes/closets, heated floors, and refrigerators

Languages

English, Spanish

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The price is AED 661
AED 661 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • India Catalina Restaurant
  • Karibukay Sushi Bar
  • Oh Caribe! Restaurant
  • Pedro Heredia Restaurant

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Art gallery
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Games
  • Health club
  • Mini golf
  • Music library
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,444 square feet of conference space
  • 9 meeting rooms
  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open select days
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 5 floors
  • Built in 1945
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heated floor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 25 per person (one way)
  • Pet fee: USD 30 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number RNT 4253

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Caribe Cartagena
Caribe Hotel
Hotel Caribe Faranda Cartagena
Hotel Caribe Cartagena
Caribe Hotel Cartagena
Hotel Caribe Faranda
Caribe Faranda Cartagena
Caribe Faranda
Hotel Caribe by Faranda Grand
Hotel Caribe by Faranda Grand a member of Radisson Individuals

Frequently asked questions

Does Hotel Caribe by Faranda Grand, a member of Radisson Individuals have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8 AM–8:00 PM.

Is Hotel Caribe by Faranda Grand, a member of Radisson Individuals pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 30 per pet, per night.

How much is parking at Hotel Caribe by Faranda Grand, a member of Radisson Individuals?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Caribe by Faranda Grand, a member of Radisson Individuals?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Caribe by Faranda Grand, a member of Radisson Individuals?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Caribe by Faranda Grand, a member of Radisson Individuals provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per person applies.

Where is Hotel Caribe by Faranda Grand, a member of Radisson Individuals located?

Offering direct access to the beach, this Bocagrande hotel is within a 5-minute walk of Bocagrande Beach and Centro Comercial Nao. Clock Tower and Cartagena de Indias Convention Center are also within 3 mi (5 km).

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Hotel Caribe by Faranda Grand, a member of Radisson Individuals Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 577 out of 1004 reviews
Rating 8 - Good. 270 out of 1004 reviews
Rating 6 - Okay. 86 out of 1004 reviews
Rating 4 - Poor. 33 out of 1004 reviews
Rating 2 - Terrible. 38 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dusan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay a lot. It was our first time in Colombia and the hotel exceeded our expectations.
Stayed 7 nights in Mar 2025

10/10 Excellent

Rupesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Feb 2025

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families with kids
Stayed 5 nights in Mar 2025

10/10 Excellent

Manana

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff. Very comfortable beds and mattress. Breakfast was great. Thank you.
Stayed 4 nights in Mar 2025

8/10 Good

Jovica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a good 4 star hotel
Stayed 8 nights in Jan 2025

6/10 Okay

LaTasha

Liked: Staff & service, amenities
Stay was relaxing. The property is a little dated in terms of the rooms, nothing some updated renovations could not fix. However, an overall nice stay. The pool area in really nice, one could sit out there all day and truly enjoy nature and great weather.
Stayed 6 nights in Mar 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel. The food we had for lunch and dinner was really good. We loved the sloths and macaws on the property.
Stayed 3 nights in Feb 2025

6/10 Okay

venkat r

Liked: Cleanliness, staff & service
Property is some what dated but otherwise clean hotel . Breakfast was good.
Stayed 3 nights in Feb 2025

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice buffet breakfast.
Stayed 6 nights in Dec 2024

8/10 Good

Nestor

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very good stay here.
Stayed 8 nights in Jan 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel Caribe is wonderful, the food is delicious and most important the people is amazing. Planning to go back soon.
Stayed 1 night in Jan 2025

10/10 Excellent

Carolina Anaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super helpful and friendly. Delicious food. Great to see animals in the property.
Stayed 7 nights in Jan 2025

10/10 Excellent

Hernando S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a fantastic stay at Hotel Caribe. Even though it’s an 80-year-old hotel, it is very well kept, maintaining its charm and elegance. The beautiful grounds and the presence of animals around the property made the experience truly unique and special. The pools and jacuzzi were absolutely incredible—perfect for relaxing after exploring the city and the beautiful islands. The service was top-notch, with attentive and friendly staff ensuring a wonderful stay. The only area for improvement would be updating the bathrooms to match the rest of the hotel’s charm. However, this didn’t take away from the overall experience. I highly recommend this hotel and would definitely stay again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 3 nights in Dec 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! Highly recommended. Will definitely return!
Stayed 6 nights in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best girls' trip vacation! The hotel was beautiful. The grounds were amazing. We loved the wildlife, deer, and beautiful birds! The breakfast every morning was fantastic! We thoroughly enjoyed all the variety of fruit and offerings. We decided to visit annually as we had so much fun and made many memories. The hotel was clean and comfortable, and we felt safe and well cared for the whole time. We would highly recommend it to everyone!
Stayed 4 nights in Jan 2025

10/10 Excellent

Susan Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glorious grounds, beautifully lit up at night. Loved the deer, cats, peacocks, parrots and cats wandering the gardens - and the friendly toucan, who came to the bar for a drink. The hotel room was spacious, not in the latest decor but perfectly fine. The food was plentiful and the bar menu was delicious. Easy taxi ride into Cartagena and for access to the Rosario islands. Wonderful destination for winter sun but brush up your Spanish!
Stayed 14 nights in Jan 2025

10/10 Excellent

Astoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing from beginning to end. My Spanish is not that great but I made it through. The pools were cleaned every single day. The breakfast was sprawling and fresh. The culture, the natives were world class. Cartagena owes me nothing! I will go back here a million more times. My suggestions are, take a trip to the Old City, Getsemani and do a tour of Cartagena with Chocolate Tourism. What an amazing trip for my daughter, she could not stay out of that pool. All 5 stars for me ⭐️⭐️⭐️⭐️⭐️
Stayed 5 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe and in a convenient location
Stayed 3 nights in Dec 2024

6/10 Okay

Orlando

Liked: Cleanliness
Disliked: Staff & service
Non of the staff knew english, water and basic necessities were way over priced at the resort . If you are on the fifth floor there is only stairs. Pools and hot tubs close at 8pm way to early. Breakfast was okay closed way to early.
Stayed 10 nights in Feb 2025

2/10 Terrible

hassan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing !!! I canceled my reservation with them
Stayed 5 nights in Feb 2025

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the authenticity of this hotel and all the new pools. Great staff. Its my 15th time there and plan to go again next year.
Stayed 4 nights in Dec 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall Beautiful resort , the rooms are a bit dated but not a big deal. They had a smart TV which was great! The breakfast buffet was OK. The pools were amazing! Definitely felt safe on the resort, many security guards were present externally and internally. Would recommend for a solo traveler for (safety purposes) couple or family.
Stayed 1 night in Jan 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and quaint hotel
Stayed 3 nights in Oct 2024