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ZiOne Luxury Hotel Cartagena

3.5 star property
Hotel with free breakfast, a short walk to Bocagrande Beach

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Photo gallery for ZiOne Luxury Hotel Cartagena

Terrace/patio
Superior Suite, 1 King Bed, Jetted Tub | Down comforters, minibar, in-room safe, soundproofing
Front of property - evening/night
View from property
Superior Room with living Room | Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar
  • Room service
  • Pool
  • Housekeeping
  • Laundry
The current price is AED 329
AED 329 total
includes taxes & fees
5 Feb - 6 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Room, 1 King Bed, Non Smoking, Hot Tub

Junior Room, 1 King Bed, Non Smoking, Hot Tub | Down comforters, minibar, in-room safe, soundproofing

Junior Room, 1 King Bed, Non Smoking, Hot Tub

Highlights

Soundproofed
Private outdoor spa tub
Air conditioning
Flat-screen TV
Down duvet
Separate bathtub and shower
Rainfall showerhead
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room with living Room

Superior Room with living Room | Down comforters, minibar, in-room safe, soundproofing

Superior Room with living Room

Highlights

Yard
Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Jetted Tub

Superior Suite, 1 King Bed, Jetted Tub | Down comforters, minibar, in-room safe, soundproofing

Superior Suite, 1 King Bed, Jetted Tub

Highlights

Yard
Soundproofed
Private rooftop spa tub
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 100 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 Double Bed, Non Smoking

Business Room, 1 Double Bed, Non Smoking | Down comforters, minibar, in-room safe, soundproofing

Business Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Rainfall showerhead
Private bathroom
Minibar
Satellite channels
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Down comforters, minibar, in-room safe, soundproofing

Standard Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Minibar
Satellite channels
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Down comforters, minibar, in-room safe, soundproofing

Standard Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Minibar
Satellite channels
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Bar (on property)

Wyndham Garden Cartagena

Pool
Breakfast included
Pet friendly
Kids pool
8.6 out of 10, Excellent, (1092)
The price is AED 367
AED 367 total
includes taxes & fees
4 Feb - 5 Feb
Wyndham Garden Cartagena

About the neighborhood

Map
Calle 5 # 3 - 14 - Bocagrande, Cartagena, 130001

What's nearby

  • Bocagrande Beach - 3 min walk
  • Castillo Grande Beach - 8 min walk
  • El Laguito Beach - 10 min walk
  • Clock Tower - 5 min drive
  • Cartagena de Indias Convention Center - 5 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 20 min drive

Restaurants

  • ‪Restaurante Dunia - ‬3 min walk
  • ‪Kanuu Restautant (InterContinental) - ‬2 min walk
  • ‪Cilantro Cevicheria & Restaurant - ‬3 min walk
  • ‪Italian Pizza & Pasta - ‬1 min walk
  • ‪El corral Bocagrande - ‬2 min walk

About this property

ZiOne Luxury Hotel Cartagena

Hotel near Bocagrande Beach
At ZiOne Luxury Hotel Cartagena, you can look forward to a free breakfast buffet, an airport shuttle, and a poolside bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a rooftop terrace and a garden.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and smoke-free premises
  • An elevator, tour/ticket assistance, and a TV in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 51 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls.
More amenities include:
  • 51-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 51-inch flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 14 2025 to January 14 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for COP 150000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 150000.0 per night
  • Administrative fee: COP 9500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 900904020-2
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Property Registration Number RNT 60221

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

ZiOne Luxury Cartagena
Zione Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel
ZiOne Luxury Hotel Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel Cartagena

Frequently asked questions

Does ZiOne Luxury Hotel Cartagena have a pool?

Yes, this property has an outdoor pool. The property will be renovating the pool from January 14 2025 to January 14 2025 (completion date subject to change).

Is ZiOne Luxury Hotel Cartagena pet-friendly?

No, pets are not allowed at this property.

How much is parking at ZiOne Luxury Hotel Cartagena?

Self parking is free at this property.

What time is check-in at ZiOne Luxury Hotel Cartagena?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at ZiOne Luxury Hotel Cartagena?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does ZiOne Luxury Hotel Cartagena provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is ZiOne Luxury Hotel Cartagena located?

Located in Bocagrande, this hotel is within a 5-minute walk of Centro Comercial Nao and Bocagrande Beach. Rio Cartagena Casino and Castillo Grande Beach are also within 10 minutes.

ZiOne Luxury Hotel Cartagena Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 196 out of 450 reviews
Rating 8 - Good. 125 out of 450 reviews
Rating 6 - Okay. 64 out of 450 reviews
Rating 4 - Poor. 28 out of 450 reviews
Rating 2 - Terrible. 37 out of 450 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kerly Yohana Salazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar para descansar El desayuno estuvo delicioso El personal muy atento
Stayed 3 nights in Jan 2025

10/10 Excellent

catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated like VIP guests by Joe or Jorge and front desk staff. They made our visit to Cartagena fabulous. I highly recommend this hotel and the restaurant offers great breakfast and menus. We took a sunset cruise and a City tour and we enjoyed it even though there was some hiccups to find out tour groups.
Stayed 1 night in Jan 2025

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Jan 2025

10/10 Excellent

Fara k., Santo Domingo Norte

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito todo
Stayed 5 nights in Jan 2025

8/10 Good

Odell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property didn’t have hot water during my visit. The shower also leaked due to improper caulking of the shower door. Aside for those minor issues, I’d stay there again.
Stayed 3 nights in Jan 2025

2/10 Terrible

Rosa

Disliked: Cleanliness, staff & service
La persona encargada del hotel es Mal Educada y amargada
Stayed 1 night in Jan 2025

10/10 Excellent

A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jose

Stayed 1 night in Nov 2024

10/10 Excellent

Jefferson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Oct 2024

10/10 Excellent

Samuel

Stayed 3 nights in Nov 2024

10/10 Excellent

Rain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean hotel
Stayed 1 night in Dec 2024

10/10 Excellent

LETY

Liked: Cleanliness, property conditions & facilities
Nice hotel
Stayed 1 night in Nov 2024

8/10 Good

LETY

Liked: Amenities
Nice hotel will stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Victor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 5 nights in Nov 2024

10/10 Excellent

Oscar, Woodside

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio 10/10
Stayed 3 nights in Nov 2024

8/10 Good

Hillary

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
Me gustaría que fueran más atentos con la limpieza ya que el primer día no nos limpiaron hubo mucha lluvia y entro agua por la ventana y demoraron en secarlo y no pudimos usar las app de la tv de resto todo bien
Stayed 3 nights in Nov 2024

10/10 Excellent

maritza

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustò el trato del personal, son muy amables. El desayuno es variado y delicioso.Es muy accesible.
Stayed 2 nights in Nov 2024

10/10 Excellent

MARY, Miami beach

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, rooftop pool and bar was a nice plus- beds were super comfy and couldn’t hear the people nextdoor which is always great. Breakfast was ok but we got there late- Anja(Anna?) was fantastic though and had the kitchen cook me up some eggs since the tray was empty.
Stayed 1 night in Nov 2024

10/10 Excellent

Tamara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Had an AMAZING stay at this hotel! Walking distance from the beach, restaurants and many places. This hotel was very updated and clean, best part was the AC of the room and hallway along with the rooftop pool and bar.
Stayed 2 nights in Oct 2024

6/10 Okay

Rashad

Liked: Cleanliness, staff & service, property conditions & facilities
Very tiny rooms. At a high price
Stayed 2 nights in Oct 2024

6/10 Okay

nicola

Traveled with partner
Small pool, poor selection of breakfast food , limited breakfast food choices and quantities.
Stayed 7 nights in Jun 2024

8/10 Good

JEFFERY

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience very close to everything.The staff was excellent
Stayed 5 nights in Oct 2024

10/10 Excellent

María Fernanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at ZiOne Luxury Hotel was very pleasant, it is located in an area with a lot of commerce around it and tourism options,
Stayed 4 nights in Aug 2024

10/10 Excellent

Ana

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower drain clogged, mold on the shower tile grout, no hot water. Otherwise is nice!
Stayed 1 night in Sep 2024