Find Hotel with a Concierge in Hispaniola

"Beautiful hotel with excellent pool and dining options. "

"Most staff is wonderful! Rolando at one of the all day restaurant spots was fabulous! they helped us celebrate a birthday while there. We really enjoyed ourselves! Would stay there again! "

"We came here 4 years ago and it used to be such a great resort that we decided to return. However, it Was such a big disappointment. The staff were rude and not friendly. You couldnt even get someone to serve you in the evening at the bar (even though we were tipping a lot each time). The food was so horrible and got food poisoning on 3rd day, food was stale with very limited options. One of the worse vacations thus far despite the large price tag of the trip. Do not recommend at all! "

"Our stay at JOIA Grand Bávaro was exceptional. Everything from our arrival, stay throughout the week, and departure went smoothly. The staff were friendly, and the room was cleaned well daily. Beach was beautiful, and the spa was a nice experience. The variety of food was great too. Dining options were the best compared with other all inclusive resorts I have visited. Our stay was relaxing and wonderful."

"Excellence did not disappoint. The resort is beautiful! Very clean and well maintained. This resort is bigger than Excellence Punta Cana but surprisingly more chill. The staff go out of their way to make you feel seen, remembering your drink preferences and special touches at dining. Would recommend to anyone! "

"The hotel was very pretty. I was disappointed in an all inclusive that needed reservations for certain restuarants that in 3 nights there were all booked. I was very disappointed in a bait and switch. I chose rooms based on picture at website and got an ocean view that was barely visible with the building in front of me. I brought to attention of hotel management and they declared it not their fault. Otherwise lovation, food and service were goid."

"Carlos the butler was amazing. Anything we needed he provided and in a timely fashion. The swim up suite was the perfect place for a group of friends to hang out. The swim up bars were awesome, the activities like the foam party was cool. The staff were friendly, attentive, and good at each one of their jobs. I would recommend this place to anyone and will probably go back myself at some point. It is an affordable vacation, that has perks that other vacations and resorts simply do not...

"First of all the only thing we liked was the staff service. Specially Sr. Bolivar Rivas (driver). This person is at your service and problem solving that makes you feel protected. Super Professional and Respectful and a great Human. Another staff is Sr. Jose Nunez waiter (captain) he runs a ship with such a smooth sailing and great human. And finally SR. Adrian Jimenez waiter at the Level Melia beach snack restaurant. He is amazing on remembering your drinks and constantly offering his service....