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"Like everything. Food timing for some items should be improve "

"Everything about this property is amazing. The staff, the food, and the overall experience was 10/10. I would definitely come back!"

"I was very nervous booking through Expedia for this trip but it was very helpful to book both the stay and flights in one! The only thing I added on was transport to the airport and I strongly suggest having that booked (we used DAT). Excellence was absolutely amazing. All of the staff are friendly and make sure guests are satisfied and have a drink in their hand! There are so many options of things to do during the day around the pool, at the gym and at night. You truly do not need to leave the resort to have a good time (but they have a lot of excursion options if you wanted to leave that pick you up right at the resort). All of the food was delicious. No stomach issues at all. They provided bottled water all throughout the resort as well. Drinks were amazing - they could really make anything you wanted and they have waiters and waitresses walking around at all times to make sure you don’t need a refill. The resort was spotless, staff cleaning around the clock to ensure that. Room service was amazing with a very vast menu available 24/7! When we wanted our room cleaned they did an amazing job. Also they have a safe in the room for your belongings. This was the best stay I have ever had! "

"Food, staff, amenities and activities are great!"

"Excellence. El CARMEN is a great resort in every way. The staff are amazing and always willing to go the extra mile to make sure you’re comfortable. The ocean area is gorgeous and beach service is amazing. We had great meals at all the restaurants we went to although we weren’t able to get to the mall in the time we were there. Good experience from the beginning to the end. "

"Beautiful view of the ocean. Clean beach , very clean property. Staff was all wonderful. Food was 6/10 . Pools all clean . Fun events during day and night . Vendors on the beach can be a bit pushy. "

"Excellent everything "

"I wish the beach was cleaned more frequently to remove the seaweed. "

"Woodley at the check im was wonderful! The grounds were absolutely lush and beautiful. The people we very accommodating and kind. It was a little challenging with some food restrictions but we survived. We fell in love with the community cats. They were not a bother at all. They made our trip better. Swimming in the coral reef right off the beach was a DREAM! The fish are right by us and so pretty. The pool was the prefect temperature. We had a great time at the water park. The slides were a blast! I recommend! "