Our stay at the Royalton Bavaro was nothing short of amazing, and a huge part of that was thanks to the outstanding service we received, especially from Estalin, our concierge. From the moment we arrived, Estalin went above and beyond to make sure every aspect of our stay was perfect.
We initially had a room that was a bit further away from our friends, but Estalin quickly made arrangements to move us closer so we could easily connect and enjoy our vacation together. This simple yet thoughtful gesture made a huge difference and truly enhanced our experience.
Throughout our stay, Estalin took care of all the details, from arranging our airport transportation, securing dinner reservations at some of the resort's fantastic restaurants to suggestions and contacts for our excursions. We never had to worry about a thing, and we were able to focus on enjoying our time at the resort.
The resort itself is beautiful—spacious, clean, and with plenty of activities to keep us entertained. The food was exceptional, and the staff across the board were friendly and attentive. But it was Estalin’s exceptional level of care and dedication that really set our stay apart.
Whether you’re celebrating a special occasion or just looking to relax and enjoy some time away, I highly recommend staying at the Royalton Bavaro. If you’re lucky enough to have Estalin as your concierge, you’re in for a truly seamless and unforgettable experience!