Find Family Hotels in Hakone

"Since we paid for this hotel the same that we paid for a nice new hotel in Central Tokyo, I was expecting at least the basic service. The staff didn't speak any English with the exception of a lady who was called on the phone to give us basic information, but she said she was taking the day off. Thing is, she seemed to also take off the day after, and the one after as well. We had to prepare our own beds,with zero guidance on how to set up a Japanese futon. The hotel room smelled like mold, and...

"Location and views are incredible, beautiful hotel, breakfast and dinner buffet was brilliant"

"Great place to stay in Hakone, walkable distance from the station with many places to shop around. The springs were great aswell."

"Great hotel and very relaxing. Would definitely stay there again!"

"Great Staff, enjoyed breakfast"

"Great location (right in front of the train station) and convenient for doing activities in and around Hakone. Onsen options were great as well; with resort style rooms."

"This is a magical hidden gem - the most stunning five star hotel, perfect to explore Hakone. Very peaceful, excellent food and outstanding staff. A short stay is all that is needed for Hakone and this resort hotel is worth the splurge!!!"

"We thoroughly enjoyed our stay here. The staff were extremely friendly and welcoming. Great views of the lake and Fuji. The lift to the top of Mt. Hakone was an easy walk, and the hotel offers frequent buses to the town and Odawara station. The room was cool and well kept, and we enjoyed the restaurant and unique architecture."