See all properties
Save

Hakone Kowakien TEN-YU

4.5 star property
Luxury ryokan with a sauna and spa services

Choose dates to view prices

Photo gallery for Hakone Kowakien TEN-YU

Exterior
Hot springs
In-room safe, blackout drapes, cribs/infant beds, free WiFi
Reception
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Housekeeping
  • Parking included
The current price is AED 1,631
AED 1,981 total
includes taxes & fees
8 May - 9 May

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests) | In-room safe, blackout drapes, cribs/infant beds, free WiFi

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
Hair dryer
Spring water bathtub
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
Hair dryer
Spring water bathtub
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
Hair dryer
Spring water bathtub
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
Hair dryer
Spring water bathtub
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
Hair dryer
Spring water bathtub
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests) | In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
Hair dryer
Spring water bathtub
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
Hair dryer
Spring water bathtub
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

About the neighborhood

Map
1297 Ninotaira, Hakone, Kanagawa, 250-0407

What's nearby

  • Hakone Kowakien Yunessun - 3 min walk - 0.3 km
  • Hakone Open Air Museum - 16 min walk - 1.4 km
  • Hakone Ropeway - 8 min drive - 6.2 km
  • Lake Ashi - 9 min drive - 8.4 km
  • Hakone Shrine - 9 min drive - 8.2 km

Getting around

  • Hakone Miyanoshita Station - 3 min drive
  • Kowakidani Station - 15 min walk
  • Haneda Airport (HND) - 84 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬2 min drive
  • ‪GORA BREWERY & GRILL - ‬3 min drive
  • ‪手打ちそば金春 - ‬13 min walk
  • ‪ラウンジ花影 - ‬19 min walk
  • ‪箱根飲茶楼 - ‬16 min walk

About this property

Hakone Kowakien TEN-YU

Luxury ryokan near Okada Museum of Art
Located close to Hakone Kowakien Yunessun and Hakone Open Air Museum, Hakone Kowakien TEN-YU provides an indoor mineral hot spring (onsen), a terrace, and a garden. For some rest and relaxation, visit the 2 indoor hot springs or sauna, and indulge in aromatherapy, a body treatment, or a facial. The on-site restaurant, Geihinkan(Steak), serves dinner. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Hot springs on site, free newspapers, and concierge services
  • Luggage storage, a vending machine, and a gift shop
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 150 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Highchairs, baby baths, and children's dinnerware
  • Bathrooms with spring water tubs and bidets
  • 50-inch LCD TVs with digital channels
  • Wardrobes/closets, refrigerators, and cribs/infant beds

Languages

Chinese (Mandarin), English, Japanese, Korean

Similar properties

Standard Room, 2 Twin Beds, River View (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated

Hotel Indigo Hakone Gora by IHG

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 717 reviews
The price is AED 1,161
AED 1,476 total
includes taxes & fees
7 May - 8 May
Hotel Indigo Hakone Gora by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Geihinkan(Steak)
  • Kihinkan(sobakaiseki)

Things to do

  • 2 indoor/outdoor hot springs
  • Sauna

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Crib (surcharge)
  • Highchair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • Garden
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Aromatherapy
  • Facials
  • Hot springs open from 5:00 AM - midnight
  • Massage
  • Public bath open from 5:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Sign language-capable staff
  • Wheelchair accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.
Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 3300.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Optional extras

  • Crib (infant bed) fee: JPY 3300.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.

We should mention

Hot springs access available from 5:00 AM to midnight
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hakone Kowakien TEN-YU Inn
Kowakien TEN-YU Inn
Kowakien TEN-YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN-YU Ryokan
Hakone Kowakien TEN-YU Hakone
Hakone Kowakien TEN-YU Ryokan Hakone

Frequently asked questions

Is Hakone Kowakien TEN-YU pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hakone Kowakien TEN-YU?

Self parking is free at this property.

What time is check-in at Hakone Kowakien TEN-YU?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hakone Kowakien TEN-YU?

Check-out is at 11:00 AM.

Where is Hakone Kowakien TEN-YU located?

Located in Ninohira, this luxury ryokan is within a 5-minute walk of Okada Museum of Art and Hakone Kowakien Yunessun. Hakone Open Air Museum and Miyagino Hayakawa Breakwater Cherry Blossoms are also within 2 mi (3 km). Kowakidani Station is 15 minutes by foot and Hakone Gora Station is 22 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hakone Kowakien TEN-YU Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1109 out of 1370 reviews
Rating 8 - Good. 171 out of 1370 reviews
Rating 6 - Okay. 48 out of 1370 reviews
Rating 4 - Poor. 20 out of 1370 reviews
Rating 2 - Terrible. 22 out of 1370 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yuh-Shin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, exceptional breakfast buffet, nice kaiseki dinner, loved the private onsen
Stayed 1 night in Apr 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, in a very lovely location.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. Enjoyed the dinner and breakfast buffet. We loved using the yukatas
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed staying at Ten-yu for my first time in Japan. It was such a relaxing experience and such a relaxing place to stay

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Super comfortable environment Had a great staying there and love their Onsen
Stayed 1 night in Mar 2025

10/10 Excellent

Itay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing beautiful hotel. amazing buffet dinner and breakfast. Onsens are superb and great amenities. even had a nice jazz concert in the lobby when we got there
Stayed 1 night in Apr 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, large room, views, onsen
Stayed 2 nights in Mar 2025

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Lovely onsen. Fun free music in the lobby nightly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bartosz Jakub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very cozy and the staff were very polite and welcoming. My stay there was amazing!
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Staff & service, amenities, property conditions & facilities
Service was amazing
Stayed 2 nights in Mar 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the private baths!
Stayed 2 nights in Mar 2025

10/10 Excellent

Razmik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Excellent hot springs facility except the tiny bath tub in our balcony for hot springs. Great breakfast and dinner buffet, outstanding staff and service
Stayed 2 nights in Apr 2025

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Ten-Yu ! The staff was kind and the area was beautiful!
Stayed 2 nights in Mar 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to relax and unwind. Everyone was super friendly. Food was great!
Stayed 2 nights in Mar 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and amazing service

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love our two days. Amazing experience
Stayed 2 nights in Apr 2025

8/10 Good

dong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is great! Hot spring is amazing!
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Excellent buffet and open air onsens
Stayed 2 nights in Feb 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hot spring hotel offer great amenities and friendly employee。 My family and I having a great time to relax and enjoys our stay that is too short。
Stayed 1 night in Mar 2025

10/10 Excellent

Francesca Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
large rooms and top notch onsens!
Stayed 2 nights in Dec 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came here for our honeymoon. The staff went above and beyond to make out stay a very special one. The hotel was very high-end and comfortable. We loved our private onsen and the morning breakfast. We also got unlimited ice cream! Would highly recommend this to anyone wanting a special trip or to relax in Hakone.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mylinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen and meal were wonderful.
Stayed 1 night in Feb 2025

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property. Both the room and public baths were well kept and clean. Our stay at TEN-YU was the highlight of our trip. The free icecream bars were a fun, extra bonus to our stay. Well worth the stay!
Stayed 1 night in Mar 2025

8/10 Good

Renarta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing onsens and views. Not many food options on site given how remote the hotel is. Wonderful rooms and private onsen. Also access to family friendly one (would not recommend). Do not lose your room key!
Stayed 2 nights in Apr 2025