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Suiun

4.0 star property
Ryokan with free parking, steps from Hakone Gora Park

Choose dates to view prices

Photo gallery for Suiun

Lobby
Hot springs
In-room safe, desk, free WiFi
In-room safe, desk, free WiFi
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Spa
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi
The current price is AED 1,556
AED 1,711 total
includes taxes & fees
25 Feb - 26 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Japanese Western Style Twin Room, Garden View, Private Open-Air Bath

In-room safe, desk, free WiFi

Japanese Western Style Twin Room, Garden View, Private Open-Air Bath

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Separate bathtub and shower
Bidet
Deep soaking bathtub
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Quadruple Room, Garden View, Private Open-Air Bath

In-room safe, desk, free WiFi

Japanese Western Style Quadruple Room, Garden View, Private Open-Air Bath

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Separate bathtub and shower
Bidet
Deep soaking bathtub
  • 50 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Japanese Western Style Twin Room, Private Open-Air Bath

In-room safe, desk, free WiFi

Japanese Western Style Twin Room, Private Open-Air Bath

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Separate bathtub and shower
Bidet
Deep soaking bathtub
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Quadruple Room, Private Open-Air Bath

In-room safe, desk, free WiFi

Japanese Western Style Quadruple Room, Private Open-Air Bath

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Separate bathtub and shower
Bidet
Deep soaking bathtub
  • 50 sq m
  • Sleeps 4
  • 4 Twin Beds

Similar properties

Room

Hakone Kowakien TEN-YU

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 1,282 reviews
The price is AED 1,655
AED 2,003 total
includes taxes & fees
25 Feb - 26 Feb
Hakone Kowakien TEN-YU

About the neighborhood

Map
1300-61 Gora, Hakone, Kanagawa, 250-0408

What's nearby

  • Hakone Gora Park - 1 min walk
  • Hakone Open Air Museum - 14 min walk
  • Hakone Kowakien Yunessun - 3 min drive
  • Ōwakudani - 3 min drive
  • Hakone Ropeway - 8 min drive

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 7 min walk
  • Haneda Airport (HND) - 103 min drive

Restaurants

  • ‪COFFEE CAMP - ‬8 min walk
  • ‪GORA BREWERY & GRILL - ‬3 min walk
  • ‪ラウンジ花影 - ‬15 min walk
  • ‪箱根銀豆腐 - ‬7 min walk
  • ‪NINJA CAFE FUMA - ‬6 min walk

About this property

Suiun

Upscale ryokan near Hakone Gora Park
Located close to Hakone Open Air Museum and Hakone Kowakien Yunessun, Suiun provides an indoor mineral hot spring (onsen), a garden, and a sauna. Treat yourself to spa services, such as a body scrub, a facial, or aromatherapy. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • A 24-hour front desk, a front-desk safe, and luggage storage
  • An elevator
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Suiun offer thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with deep soaking tubs and toilets with electronic bidets
  • Wardrobes/closets, refrigerators, and electric kettles

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • Sauna
  • Spa services

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Yukata (Japanese robe)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 31
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Kaiseki meal
  • Refrigerator

More

  • Desk
  • Free local calls
  • Local maps
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Disposable personal items are available in the lobby.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Suiun Inn Hakone
Suiun Hakone
Ryokan Suiun Hakone
Hakone Suiun Ryokan
Ryokan Suiun
Suiun Inn
Suiun Ryokan
Suiun Hakone
Suiun Ryokan Hakone

Frequently asked questions

Is Suiun pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Suiun?

As of 24 February 2025, prices found for a 1-night stay for 2 adults at Suiun on 26 February 2025 start from $449.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Suiun?

Self parking is free at this property.

What time is check-in at Suiun?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Suiun?

Check-out is at 11:00 AM.

Where is Suiun located?

Located in Gora, this spa ryokan is within a 15-minute walk of Hakone Gora Park and Hakone Open Air Museum. Hakone Kowakien Yunessun is 1.3 mi (2.1 km) away. Hakone Gora Station is 7 minutes by foot and Kowakidani Station is 23 minutes.

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Suiun Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 78 out of 90 reviews
Rating 8 - Good. 8 out of 90 reviews
Rating 6 - Okay. 1 out of 90 reviews
Rating 4 - Poor. 0 out of 90 reviews
Rating 2 - Terrible. 3 out of 90 reviews

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff facilities and dinner and breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Jin U

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean property
Stayed 2 nights in Dec 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and very clean!
Stayed 1 night in Dec 2024

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay! Never been to a ryokan before, but for the service, amenities, and room we got it feels like it should have been much more expensive.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great location
Friendly, helpful staff and a lovely suite - wish we could have stayed longer!
Stayed 1 night in Nov 2024

10/10 Excellent

Ruolan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are really grateful the staff helped us get a dinner and breakfast plan in the last minute, it turned out to be the best meal we had in Japan during our 1-week trip.
Stayed 1 night in Nov 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice onsen hotel in a traditional atmosphere. The staff were very polite and attentive. The rooms are spacious and the private onsen on the balcony is a definite highlight. The breakfasts are huge!
Stayed 3 nights in Oct 2024

10/10 Excellent

SZE MING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with public and private baths and the included meals were amazing.
Stayed 1 night in Aug 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 stars
Amazing hotel. Probably one of the best we’ve stayed in. The dinner and breakfast was 10/10 and the Onsen in the room was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
The staff were friendly and easy to communicate, food was delicious and so generous that we could barely finish everything. Overall a very positive experience!
Stayed 2 nights in Oct 2024

10/10 Excellent

leo

Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our 3 nights at this quiet, relaxing, traditional hotel. The staff were helpful and keen to answer all our questions. The highlight was the private Onsen on our balcony. The one thing we weren’t so happy with was the ‘western style breakfast’. It wasn’t particularly appetising but definitely didn’t distract from an enjoyable stay. Thank you.
Stayed 3 nights in Nov 2024

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place we stayed in japan! The customer service is amazing & they speak English fairly well. Had an amazing stay
Stayed 2 nights in May 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely pleasant and helpful. The food was amazing. It was a wonderful experience.
Stayed 1 night in Jun 2024

10/10 Excellent

Toshikazu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room layout was very good and private outdoor bath with natural hot spring was so nice. Public bath was amazing too!
Stayed 2 nights in Feb 2024

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing good and hospitality
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience. Clean, comfortable stay. Loved the tatami mats throughout. Private onsen was so nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good traditional Japanese style, very good dining experience.
Stayed 1 night in Sep 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
An amazing stay at a traditional japenese inn. Felt comfortable thought the whole stay! Great amenities!
Stayed 1 night in Jun 2023

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating to non-Japanese speakers. The included breakfast and dinner were so filling and immaculate. The stay includes complimentary unlimited Beer, Wine and Spirits.The 10pm complimentary ramen was amazing. It was lovely wearing the complimentary Yukata and Kimono. The in-room Onsen was very relaxing and the three private Onsen were a very unique touch.

10/10 Excellent

Lai Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I must visit this hotel again next time.

10/10 Excellent

Kirstie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property that is close to the train station and cable car. I would recommend this property and also stay again. Yukutas were not plus size friendly but this didn’t have any effect on our wonderful experience here.
Stayed 2 nights in Mar 2024

10/10 Excellent

C S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Onsen experience.
Amazing and very attentive service since the moment we checked in. The room is very clean and spacious. Love the onsens at the hotel. The dinner was nice but I won't say it's spectacular. Breakfast in my opinion is better than dinner. Ramen during supper time was a good touch.
Stayed 1 night in May 2024

10/10 Excellent

Sio

Overall very good
Stayed 1 night in Mar 2024

10/10 Excellent

leena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accomodation- exceeds my expectations. Dining experience there was nothing I could fault. Helpful staff . Nothing commercialize here. Would definitely recommend and would come back again.
Stayed 1 night in Sep 2023