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Shirayu no Yado Yamadaya

3.0 star property
Find your serenity in nature’s splendor with an invigorating soak or rejuvenating spa treatment nearby.

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Photo gallery for Shirayu no Yado Yamadaya

Hot springs
In-room safe, blackout drapes, free WiFi, bed sheets
Hot springs
In-room safe, blackout drapes, free WiFi, bed sheets
Hot springs

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Spa
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi
The current price is AED 631
AED 694 total
includes taxes & fees
27 Feb - 28 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Japanese Style Room, Great view, No Restaurants nearby, Check-in until 6PM

In-room safe, blackout drapes, free WiFi, bed sheets

Japanese Style Room, Great view, No Restaurants nearby, Check-in until 6PM

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Electric kettle
Daily housekeeping
In-room safe
  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese Style Twin Room, Great view, No Restaurants nearby, Check-in until 6PM

In-room safe, blackout drapes, free WiFi, bed sheets

Japanese Style Twin Room, Great view, No Restaurants nearby, Check-in until 6PM

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Electric kettle
Daily housekeeping
In-room safe
  • Sleeps 2
  • 2 Twin Futons

View all photos for Japanese-Style Room with Shared Bathroom

Dining

Japanese-Style Room with Shared Bathroom

  • Sleeps 4
  • 4 Twin Futons

Japanese Style Twin Room, Great View, No Restaurants Nearby

  • Sleeps 2
  • 2 Twin Futons

Japanese-Style Room

  • Sleeps 3
  • 3 Twin Futons

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About the neighborhood

Map
1320-907 Gora, Hakone, Kanagawa, 250-0408

What's nearby

  • Ōwakudani - 10 min walk
  • Hakone Gora Park - 15 min walk
  • Hakone Kowakien Yunessun - 3 min drive
  • Hakone Open Air Museum - 5 min drive
  • Hakone Ropeway - 5 min drive

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 4 min drive
  • Haneda Airport (HND) - 86 min drive

Restaurants

  • ‪大涌谷くろたまご館 - ‬5 min drive
  • ‪涌わくキッチン - ‬3 min drive
  • ‪大涌谷駅食堂 - ‬5 min drive
  • ‪GORA BREWERY & GRILL - ‬18 min walk
  • ‪極楽茶屋 - ‬5 min drive

About this property

Shirayu no Yado Yamadaya

Ryokan near Ōwakudani
Close to Hakone Gora Park and Hakone Kowakien Yunessun, Shirayu no Yado Yamadaya provides amenities like an indoor mineral hot spring (onsen). Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking and extended parking
  • Free train station pick-up, a gift shop, and luggage storage
  • Smoke-free premises, free newspapers, and karaoke
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Shirayu no Yado Yamadaya have thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Shower/tub combinations and free toiletries
  • Refrigerators, electric kettles, and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Limited onsite parking
  • Free train station pick-up shuttle

Food and drink

  • Room service available

Things to do

  • Full-service spa
  • Karaoke

Family friendly

  • Refrigerator

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Spa

  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Spa open select days
  • Yukata (Japanese robe)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Handrails in stairways

More

  • Genkan (entryway)
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Kaiseki meal
  • Refrigerator

More

  • Fusuma (room partition)
  • Safe
  • Slippers
  • Tatami (woven mat floors)
  • Tokonoma (alcove)
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 9 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
The entrance to this property is closed from 11 PM-7 AM. Guests are not permitted to enter or leave the property during this time.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Shirayu no Yado Yamadaya Inn Hakone
Shirayu no Yado Yamadaya Inn
Shirayu no Yado Yamadaya Hakone
Shirayu no Yado Yamadaya Ryokan
Shirayu no Yado Yamadaya Hakone
Shirayu no Yado Yamadaya Ryokan Hakone

Frequently asked questions

Is Shirayu no Yado Yamadaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shirayu no Yado Yamadaya?

Self parking and extended parking are free at this property.

What time is check-in at Shirayu no Yado Yamadaya?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Shirayu no Yado Yamadaya?

Check-out is at 10 AM.

Where is Shirayu no Yado Yamadaya located?

Located in Gora, this spa ryokan is within a 15-minute walk of Sengokuhara Onsen, Ōwakudani, and Hakone Gora Park. Hakone Kowakien Yunessun is 1.2 mi (1.9 km) away. Hakone Gora Station is 21 minutes by foot.

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Shirayu no Yado Yamadaya Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 50 out of 120 reviews
Rating 8 - Good. 42 out of 120 reviews
Rating 6 - Okay. 18 out of 120 reviews
Rating 4 - Poor. 5 out of 120 reviews
Rating 2 - Terrible. 5 out of 120 reviews

6.8/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

CHING HOI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have car to take us to check-in
Stayed 2 nights in Jul 2024

8/10 Good

Esther

Liked: Cleanliness, staff & service, room comfort
Budget ryokan with excellent service
The service was exceptional as were the dinners and breakfasts. The insensitive were are well equipped and relaxing after a day of exploring. The property is a short walk from the rope way. The only reason I didn’t give this property a five star is that is is old and in need of renovations ( peeling linoleum and water (?) stains in the toilet area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Parichat

Liked: Cleanliness, staff & service, property conditions & facilities
My parent greatly appreciate the beautiful scenery from the room window, and they find the staff very attentive and the environment safe.
Stayed 2 nights in Apr 2024

6/10 Okay

Christoph

Liked: Staff & service
Disliked: Cleanliness
Needs some renovation
It could be cleaner for Japanese standards - food and service was great
Stayed 2 nights in Jun 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was absolutely amazing. All staff was exceptionally kind and helpful.
Stayed 2 nights in Apr 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Eh
Room was very dirty, spider webs all over at the top. Private bath is tiny. Dinner was ok but breakfast was ehhh. It was very dissapointing. Have been excited to go to a ryokan for years and dont think ill give another one a go
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Hakone stay
5 minutes walk from Souzan station, place was quiet with 2 onsens. Onsen are rotated every 12 hours. Kaiseki styled Dinner and breakfast were provided as there is very limited food option in Hakone area and most public transport end at 5pm
Stayed 1 night in May 2024

10/10 Excellent

Janos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff. Dinner and breakfast amazing.
Stayed 1 night in Oct 2022

10/10 Excellent

Jenson

Liked: Staff & service, amenities, property conditions & facilities
Exactly what I expected from a traditional Ryokan experience.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
What an experience!!!!! Such a gracious and traditional place in Hakone. So thankful for making our experience so beautiful.
Stayed 1 night in Mar 2024

10/10 Excellent

Chong Pin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yamadaya is a mid range ryokan/inn walkable from Sounzan station (first ropeway station). Not a whole lot in terms of food and such but it’s good place for a rest and for quick access to the rope way to owakudani and the lake. There are 2 main hot bath area which converts from public to private baths at 7pm/7am. Facility wise some parts a bit more dated but the staff and service is really good. Food and value is great.
Stayed 1 night in Jul 2024

8/10 Good

Lik Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the service.

4/10 Poor

Deborah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t stay here
I would not recommend this hotel. There was mold on the walls and on the caulk in the bathroom. The room smelled musty and has a giant spider and beetle in it.
Mold on the caulk
Mold on the wall
Same mold
Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an authentic old school vibe that created a wonderful experience for us. Staff was amazing and the convenient location to bus stop and, cable cars and gondola to visit the small towns along that route and Lake Aisha was perfect. It's how we saw Mt Fuji, a highlight of our two week trip to Japan
Stayed 2 nights in Apr 2023

8/10 Good

Che-wei

Liked: Cleanliness, staff & service, property conditions & facilities
Good dinner and breakfast preparation by the hotel. Very testy👍
Stayed 1 night in Jun 2023

8/10 Good

Ryan

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Hotel is very close to the ropeway and offers a shuttle bus to the main station which you really do need. Bedding arrangement is hard as a rock so be aware of that. The hotel itself is very dated and no especially clean. However I found that part of the old school charm. The included meals were absolutely outstanding traditional kaiseki style. Worth the price for that alone.
Stayed 1 night in May 2024

10/10 Excellent

Lai Nhor

Liked: Staff & service, property conditions & facilities
The environment is peaceful. Staff are all nice, polite and helpful. Able to use English for communication.
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was excellent. It had the feel of a traditional ryokan with meals served in your room. There are no elevators so it might be difficult for guests with mobility issues.
Stayed 3 nights in Nov 2022

8/10 Good

Abbie

Liked: Staff & service, room comfort
The workers are very friendly and the food is great but the cleanliness is not very good.
Stayed 2 nights in May 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
True Japanese hospitality, amazing food
Booked this Ryokan for two nights. Pick-up was smooth at Gora station. Got a traditional 8 tatami room with separate seating area and nice view over the valley. Staff was very attentive and the food simply amazing. Both breakfast and kaiseki dinner had a great variety, were freshly made and locally sourced. The hotel is situated a convenient 100 meters from the Sounzan Hakone cable car station.
Stayed 2 nights in Oct 2022

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kaiseki and Onsen were top notch. We stayed for 2 nights and were always looking forward to the next meal. The lady who was in charge of our food prep gave the best service. Just wow! We found the location kind of hard-er to get to (either by cablecar or ropeway only) so one time, we had to make sure that we were back before the last ride. Room size for 4 was great and futon was very comfortable.

8/10 Good

Santosh

Liked: Cleanliness, staff & service, property conditions & facilities
The location is pretty close to the starting point of Ropeway so easy to access on your own. The property does provide pick up service which is also nice. The outdoor Onsen ( hot bath) was really nice. Went early in morning and got it to myself kind of private usage experience. The best part was the dinner and breakfast offered as part of half board pricing when you book it. This to me was the best part of this property. The location is right on road so you cannot really have a area with open garden to walk etc. and having that would be really nice to relax in morning or evening watching the mountains.
Stayed 1 night in May 2023

2/10 Terrible

ben

Disliked: Cleanliness, amenities, property conditions & facilities
do yourself a favor, and stay elsewhere. we had such high hopes for this leg of our trip. unfortunately, i have nothing good to report about this property. to put it softly, it was disgusting, especially by Japanese standards, and way overpriced for the condition of the facilities. the property needed a complete renovation 30 years ago, which we tried to look past. the private onsen was anything but inviting as it was surrounded by black mold (so much so that we didn't want our bare skin touching any surface), so we didn't even bother during our reserved and paid for time slot. we had two nights booked, and would have left the same day we checked in, but it was too late to book another hotel that night. we suffered through the night, and left the following morning before breakfast was served. doubtful we'll see any sort of refund for our subpar experience, so i can only hope this review steers others elsewhere. we've received no response from the property owner nor travelocity, which is also disappointing.
Stayed 2 nights in Oct 2024

8/10 Good

gareth

Liked: Staff & service, room comfort
Traditional Ryokan experience at a good price.
We really enjoyed our stay at this Ryokan. It was in a perfect location at the end of the cable car and ropeway for easy access. The service was great and if you're after a traditional Ryokan experience this offers that at a very reasonable price. The food both evening and morning was very traditional, whilst not necessarily to our tastes entirely it was beautifully presented and again a great experience. We stayed for 2 nights and found that to be enough. There was no hot water in the rooms for showers etc, so the only option was the communal naked Onsen for washing and bathing. It was a real experience and we would recommend giving it a go. The property itself is a little shabby in parts but for that price we were not complaining. We would highly recommend if you want the traditional Ryokan experience.
Stayed 2 nights in Oct 2023

6/10 Okay

Loan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was kind and pleasant. Both dinner and breakfast were delicious. We were grateful they offered transportation service to Gora station since it started raining. Unfortunately the place is in a desperate need of repairs. The ceiling was leaking in multiple places with buckets placed to catch the water. I slipped on a puddle with the uncomfortable slippers that were asked to be worn. My kids couldn’t even walk in theirs and couldn’t grip them to climb the stairs.
Stayed 1 night in Jun 2023