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Fujiya Hotel

5.0 star property
Luxury Hakone ryokan in Miyanoshita with 3 restaurants

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Photo gallery for Fujiya Hotel

Exterior
FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM | Premium bedding, in-room safe, desk, iron/ironing board
Front of property - evening/night
FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM | Living room | 43-inch flat-screen TV with digital channels, TV, books
Gift shop

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service
The current price is AED 1,088
AED 1,377 total
includes taxes & fees
2 Mar - 3 Mar

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Room options

Available filters for rooms
Showing 34 of 34 rooms

View all photos for THE MAIN HISTORIC TWIN

THE MAIN HISTORIC TWIN | Premium bedding, in-room safe, desk, iron/ironing board

THE MAIN HISTORIC TWIN

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for THE MAIN HISTORIC DOWBLE

THE MAIN HISTORIC DOWBLE | Premium bedding, in-room safe, desk, iron/ironing board

THE MAIN HISTORIC DOWBLE

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Forest Wing Twin Forest Room, Non Smoking, Japanese cuisine dinner included at 8pm

Forest Wing Twin Forest Room, Non Smoking, Japanese cuisine dinner included at 8pm | Restaurant | 3 restaurants, breakfast, lunch, dinner served; French cuisine

Forest Wing Twin Forest Room, Non Smoking, Japanese cuisine dinner included at 8pm

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Forest Wing Twin Forest Room, Non Smoking, Western cuisine dinner included at 8pm

Forest Wing Twin Forest Room, Non Smoking, Western cuisine dinner included at 8pm | Premium bedding, in-room safe, desk, iron/ironing board

Forest Wing Twin Forest Room, Non Smoking, Western cuisine dinner included at 8pm

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Forest Wing Twin Forest Room, Non Smoking, French cuisine dinner included at 8pm

Forest Wing Twin Forest Room, Non Smoking, French cuisine dinner included at 8pm | Premium bedding, in-room safe, desk, iron/ironing board

Forest Wing Twin Forest Room, Non Smoking, French cuisine dinner included at 8pm

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for FORESTWING CORNER TWIN

FORESTWING CORNER TWIN | Premium bedding, in-room safe, desk, iron/ironing board

FORESTWING CORNER TWIN

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 41 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for FORESTWING PREMIER SUITE

FORESTWING PREMIER SUITE | Premium bedding, in-room safe, desk, iron/ironing board

FORESTWING PREMIER SUITE

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 82 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for COMFY LODGE / RESTFUL COTTAGE HISTORIC DELUXE TWIN

COMFY LODGE / RESTFUL COTTAGE HISTORIC DELUXE TWIN | Premium bedding, in-room safe, desk, iron/ironing board

COMFY LODGE / RESTFUL COTTAGE HISTORIC DELUXE TWIN

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 41 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for THE MAIN HISTORIC JUNIOR SUITE

THE MAIN HISTORIC JUNIOR SUITE | Premium bedding, in-room safe, desk, iron/ironing board

THE MAIN HISTORIC JUNIOR SUITE

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 47 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for COMFY LODGE / RESTFUL COTTAGE HISTORIC TWIN

COMFY LODGE / RESTFUL COTTAGE HISTORIC TWIN | Premium bedding, in-room safe, desk, iron/ironing board

COMFY LODGE / RESTFUL COTTAGE HISTORIC TWIN

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 33 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for FLOWER PALACE HISTORIC DELUXE TWIN

FLOWER PALACE HISTORIC DELUXE TWIN | Premium bedding, in-room safe, desk, iron/ironing board

FLOWER PALACE HISTORIC DELUXE TWIN

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 35 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for COMFY LODGE / RESTFUL COTTAGE HISTORIC SUITE

COMFY LODGE / RESTFUL COTTAGE HISTORIC SUITE | Premium bedding, in-room safe, desk, iron/ironing board

COMFY LODGE / RESTFUL COTTAGE HISTORIC SUITE

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Bidet
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM

FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM | Premium bedding, in-room safe, desk, iron/ironing board

FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 69 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for FLOWER PALACE HISTORIC JUNIOR SUITE

FLOWER PALACE HISTORIC JUNIOR SUITE | Premium bedding, in-room safe, desk, iron/ironing board

FLOWER PALACE HISTORIC JUNIOR SUITE

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 63 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for FLOWER PALACE HERITAGE ROOM

Premium bedding, in-room safe, desk, iron/ironing board

FLOWER PALACE HERITAGE ROOM

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 74 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for FORESTWING TWIN GARDEN SIDE

FORESTWING TWIN GARDEN SIDE | Premium bedding, in-room safe, desk, iron/ironing board

FORESTWING TWIN GARDEN SIDE

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 41 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for FLOWER PALACE PENTHOUSE SUITE 2BEDS ROOM

FLOWER PALACE PENTHOUSE SUITE 2BEDS ROOM | Premium bedding, in-room safe, desk, iron/ironing board

FLOWER PALACE PENTHOUSE SUITE 2BEDS ROOM

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
2 bedrooms
Private bathroom
Hair dryer
Bidet
  • 100 sq m
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for FORESTWING TWIN FOREST SIDE

Premium bedding, in-room safe, desk, iron/ironing board

FORESTWING TWIN FOREST SIDE

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 41 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Hana Goten Historic Deluxe Twin Room

Premium bedding, in-room safe, desk, iron/ironing board

Hana Goten Historic Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Western-style Building Historic Suite

Premium bedding, in-room safe, desk, iron/ironing board

Western-style Building Historic Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Main Building Historic Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Main Building Historic Double Room

  • Sleeps 2
  • 1 Double Bed

Forest Wing Twin Forest Room, Non Smoking

  • Sleeps 3
  • 2 Twin Beds

View all photos for Main Building Historic Twin Room

Premium bedding, in-room safe, desk, iron/ironing board

Main Building Historic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Forest Wing Corner Twin Room

Premium bedding, in-room safe, desk, iron/ironing board

Forest Wing Corner Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Historic Junior Suite

Premium bedding, in-room safe, desk, iron/ironing board

Main Building Historic Junior Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Western-style Building Historic Twin Room

Premium bedding, in-room safe, desk, iron/ironing board

Western-style Building Historic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Hana Goten Heritage Chrysanthemum Room

Premium bedding, in-room safe, desk, iron/ironing board

Hana Goten Heritage Chrysanthemum Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Forest Wing Premier Suite

Premium bedding, in-room safe, desk, iron/ironing board

Forest Wing Premier Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Hana Goten Heritage Room

Premium bedding, in-room safe, desk, iron/ironing board

Hana Goten Heritage Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Hana Goten Historic Junior Suite

Premium bedding, in-room safe, desk, iron/ironing board

Hana Goten Historic Junior Suite

  • Sleeps 3
  • 2 Twin Beds

View all photos for Hana Goten Two Bedroom Penthouse Suite

Premium bedding, in-room safe, desk, iron/ironing board

Hana Goten Two Bedroom Penthouse Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for 4 Beds with Bath, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

4 Beds with Bath, Mountain View

  • Sleeps 4
  • 4 Twin Beds

View all photos for Comfy Lodge/Restful Cottage Historic Suite

Premium bedding, in-room safe, desk, iron/ironing board

Comfy Lodge/Restful Cottage Historic Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin With Bath, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

Twin With Bath, Mountain View

  • Sleeps 3
  • 2 Twin Beds

Similar properties

Room

Hakone Kowakien TEN-YU

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, (1280)
The price is AED 1,626
AED 1,968 total
includes taxes & fees
25 Feb - 26 Feb
Hakone Kowakien TEN-YU

About the neighborhood

Map
359 Miyanoshita, Hakone, Kanagawa-ken, 250-0404

What's nearby

  • Hakone Open Air Museum - 19 min walk
  • Hakone Kowakien Yunessun - 3 min drive
  • Hakone Gora Park - 3 min drive
  • Ōwakudani - 7 min drive
  • Lake Ashi - 11 min drive

Getting around

  • Hakone Miyanoshita Station - 7 min walk
  • Kowakidani Station - 13 min walk
  • Haneda Airport (HND) - 97 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬3 min drive
  • ‪ベーカリー&スイーツ "PICOT - ‬1 min walk
  • ‪NARAYA CAFE - ‬7 min walk
  • ‪手打ちそば金春 - ‬17 min walk
  • ‪ラウンジ花影 - ‬19 min walk

About this property

Fujiya Hotel

Luxury historic ryokan near Hakone Open Air Museum
Located close to Hakone Gora Park and Hakone Kowakien Yunessun, Fujiya Hotel provides an indoor mineral hot spring (onsen), shopping on site, and a coffee shop/cafe. For some rest and relaxation, visit the 2 hot springs or sauna, and indulge in a body treatment, a facial, or a massage. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and French cuisine. Free in-room WiFi is available to all guests, along with a Japanese garden and a library.
Other perks include:
  • A seasonal outdoor pool and an indoor pool
  • Free self parking
  • Full breakfast (surcharge), hot springs on site, and wedding services
  • A gift shop, multilingual staff, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 120 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • 43-inch flat-screen TVs with digital channels
  • Wardrobes/closets, refrigerators, and electric kettles

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–10:00 AM: JPY 4900 for adults and JPY 2600 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • The Fujiya
  • Kikka-so
  • Cascade
  • Victoria
  • Lounge

Things to do

  • Fitness center
  • Full-service spa
  • Hot springs
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Indoor pool
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • Japanese garden

Spa

  • 2 hot springs
  • Body treatments
  • Facials
  • Hot springs/mineral springs
  • Hot springs open from 2:00 PM - 1:00 AM
  • Hot springs water temperature (Fahrenheit) - 108
  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 2:00 PM - midnight
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Books
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Kaiseki meal
  • Refrigerator

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Meals and bedding are not included in the Breakfast Included rate for children ages 0-5.
Guests booked in dinner inclusive rates must check-in by 8 PM to receive dinner, served in the restaurant. Guests arriving from 8-9 PM must contact the property in advance to reserve dinner, served in the guestroom.
This property's restaurant tables can seat up to 4. Groups of 13 guests or more must contact the property in advance to reserve restaurant space.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 10120.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4900 for adults and JPY 2600 for children
  • Rollaway bed fee: JPY 10120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property in advance.

We should mention

The seasonal pool will be open from July 07 to August 31
Pool access available from 7:00 AM to 9:00 PM
Hot springs access available from 2:00 PM to 1:00 AM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fujiya Hakone
Fujiya Hotel
Fujiya Hotel Hakone
Hotel Fujiya
Fujiya Hotel Hakone Machi
Fujiya Hotel Ryokan
Fujiya Hotel Hakone
Fujiya Hotel Ryokan Hakone

Frequently asked questions

Does Fujiya Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 7:00 AM–9:00 PM.

How much does it cost to stay at Fujiya Hotel?

As of 20 February 2025, prices found for a 1-night stay for 2 adults at Fujiya Hotel on 2 March 2025 start from $385.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fujiya Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Fujiya Hotel?

Self parking is free at this property.

What time is check-in at Fujiya Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Fujiya Hotel?

Check-out is at 11 AM.

Where is Fujiya Hotel located?

Located in Miyanoshita, this luxury ryokan is within 2 mi (3 km) of Hakone Open Air Museum, Hakone Gora Park, and Hakone Kowakien Yunessun. Ōwakudani and Fujiya Hotel Sengoku Golf Course are also within 6 mi (10 km). Hakone Miyanoshita Station is 7 minutes by foot and Kowakidani Station is 13 minutes.

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Fujiya Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 390 out of 607 reviews
Rating 8 - Good. 166 out of 607 reviews
Rating 6 - Okay. 33 out of 607 reviews
Rating 4 - Poor. 10 out of 607 reviews
Rating 2 - Terrible. 8 out of 607 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Extremely helpful staff. I loved everything about this place and hope to visit again one day. Will definitely recommend.
Stayed 2 nights in Jan 2025

10/10 Excellent

Shiyue

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with elegant structures and beautiful gardens.
Stayed 4 nights in Nov 2024

10/10 Excellent

Nannette

Beautiful hotel and very helpful staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Chiara

Liked: Cleanliness, amenities, property conditions & facilities
beautiful buildings, great onsen, great Japanese restaurant. Not all staff is comfortable with English.
Stayed 2 nights in Jan 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful historic hotel with amazing service.
Stayed 2 nights in Sep 2024

10/10 Excellent

David Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is sublime. If you want to enjoy a restful yet invigorating weekend in Hakone, it's hard to imagine a better place.
Stayed 1 night in Oct 2024

10/10 Excellent

Hideko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay in Hakone
Fujiya hotel was fantastic. Unlike other modern concrete buildings, this hotel is a wonderful historic structure, and with the renovation and earthquake-resistance work carried out in 2020, there were no safety issues, so we were able to spend a wonderful time there.
Stayed 1 night in Oct 2024

10/10 Excellent

Melina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fujiya is an impressive and beautiful historic hotel. We stayed with our 5 month old baby in the Forest wing. The room itself was spacious and the decor in keeping with the Classical design of the hotel. I particularly enjoyed the onsen and the western breakfast (best breakfast of our trip). Would thoroughly recommend a stay here due to its history and grandeur!
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The history of this hotel is amazing and recent renovations kept the spirit of the past while thinking of the future. Service is perfect, food was perfect, large hot springs bath was exactly what we needed
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional food and lodging
Superior in every way. It’s a lovely old collection of buildings and the staff bend over backwards to help in every way.
Stayed 1 night in Oct 2024

10/10 Excellent

Haydee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very large rooms.
Stayed 2 nights in Jun 2024

10/10 Excellent

Anoop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a historic hotel so expect the look to be a little dated, however, that is what adds charm to it. Overall a comfortable hotel, bathroom not so great (review is for FORESTWING TWIN FOREST SIDE). French restaurant is very nice for dinner as well as breakfast, it feels a little formal but a nice experience. Hotel garden is nice, staff is very helpful.
Stayed 1 night in Nov 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and set in beautiful surroundings.
Stayed 3 nights in Mar 2024

10/10 Excellent

Madhura Nitin

Liked: Staff & service, amenities, property conditions & facilities
Wonderful place with a lot of history .
Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a two night stay in a fantastic historic hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels that we stayed. Our room had perfect views, and the hotel had many opportunities to relax.
Stayed 1 night in May 2024

10/10 Excellent

Ildiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical property in stunning settings, Staff is kind and very helpful Miss Park we loved your kindness.Beautiful property grounds ,excelent food choices.The bed and pillows were so comfortable i slept my best in the last 10 years . I bought their pillows and taking them back to California ,then ordering the mattress from home. We will return to stay at least a week next time. Thank you for making our trip very special.
Stayed 2 nights in Oct 2024

10/10 Excellent

Olha

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel!!!
Stayed 2 nights in Nov 2023

10/10 Excellent

Shamaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the finest dinning in all of Japan.
Stayed 3 nights in Jun 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a historical hotel in which one must take the time to enjoy . The public bath is 5 star and you must visit it and enjoy . The dining areas are exceptional with Japanese ambience. The rooms are modern yet disclose history of many visitors passing through . Feed the Koi fish on your walk through the gardens as food is provided for them near the reception area. It is an easy walk to train station to use the Hakone pass and see all the sights .
Stayed 3 nights in Oct 2024

10/10 Excellent

aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property with beautiful facilities. I only wished there would have been more to do in the area but the hotel was phenomenal.
Stayed 1 night in Apr 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel! Highly recommend!
Stayed 2 nights in Apr 2024

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel, fantastic staff, and the property is beautiful. Definitely would stay again.
Stayed 1 night in Oct 2023

10/10 Excellent

Kiyoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very sophisticated hotel. French dinner was wonderful. My friends and I enjoyed our stay so much!
Stayed 1 night in May 2024

10/10 Excellent

Yajun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Oct 2023