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"Great location, friendly and helpful staff and great breakfast. I would definitely stay here again. "

"This was a wonderful hotel… BUT, the pictures on Expedia were NOT ACCURATE. It did not have a bed as pictured and it did not have a bath or onsen. We enjoyed the stay but were disappointed about the way it was presented. "

"We had an amazing stay at this hotel!!! The hotel is beautiful right from the start, as soon as you walk in! It’s in the most PERFECT location ever, walkable distance to train stations, several restaurants, shopping centers, convenient stores, everything!! You will not regret staying here, trust me. Will definitely be coming back to this beauty. "

"It’s the cutest little house, with nice living room and comfortable bedroom! "

"I cannot speak highly enough about this ryokan. From check in to check out the staff was very attentive to our needs and helpful with whatever we needed. The rooms were clean and traditional style, but included a tv with streaming services, which I loved as a traveler! And the onsen was like heaven after walking around Kyoto in February. It was always clean and well organized. When I come back to Japan, I will def stop here to rest!"

"Very nice staff with traditional kimono and hospitality. The Japanese style breakfasts and dinners were great."

"Wonderful experience. Anyone who has not stayed at a machiya should stay at one (especially for families and larger groups). Hatoba-an was superb. Clean, lots of room (not just by Japanese standards!), many original touches, a small rock garden, great location near Gion, everything worked perfectly. 10/10"