Cross Hotel Kyoto

3.5 star property
Riverfront Kyoto hotel in Karasuma with a 24-hour front desk

Choose dates to view prices

Photo gallery for Cross Hotel Kyoto

Exterior detail
Breakfast, lunch, dinner served; Mediterranean cuisine
Front of property - evening/night
Reception
[NON SMOKING] Premium Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is AED 496
AED 545 total
includes taxes & fees
26 Feb - 27 Feb

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Room options

Available filters for rooms
Showing 16 of 16 rooms

[NON SMOKING] Standard Double Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

[NON SMOKING] Premium Suite

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Toilet with electronic bidet
  • 76 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[NON SMOKING] Japanese Suite

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Toilet with electronic bidet
  • 70 sq m
  • Sleeps 7
  • 2 Large Twin Beds

[NON SMOKING] Standard King Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

[NON SMOKING] Deluxe King Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

[NON SMOKING] Accessible Twin

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Deluxe Corner Twin Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Toilet with electronic bidet
  • 41 sq m
  • Sleeps 5
  • 2 Twin Beds

[NON SMOKING] Deluxe Corner King Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Toilet with electronic bidet
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

[NON SMOKING] Deluxe Family Twin Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 47 sq m
  • Sleeps 6
  • 2 Twin Beds

[NON SMOKING] Deluxe Twin Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

[NON SMOKING] Deluxe Twin Room Plus

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Superior Twin Room with Sofa bed

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Sofa bed - single
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

[NON SMOKING] Standard Twin Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Standard Queen Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

[NON SMOKING] Superior Twin Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Superior King Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031

What's nearby

  • Kawaramachi Street - 1 min walk
  • Shijo Street - 7 min walk
  • Nishiki Market - 8 min walk
  • Nijō Castle - 3 min drive
  • Kiyomizu Temple - 4 min drive

Getting around

  • Sanjo Station - 4 min walk
  • Sanjo Keihan Station - 5 min walk
  • Itami Airport (ITM) - 64 min drive

Restaurants

  • ‪猫カフェMOCHA 京都ロフト店 - ‬1 min walk
  • ‪bar moon walk 河原町店 - ‬2 min walk
  • ‪六曜社 - ‬1 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬1 min walk
  • ‪京都ダイニング 正義 - ‬1 min walk

About this property

Cross Hotel Kyoto

Hotel near Kawaramachi Street
Located close to Nishiki Market and Kyoto Imperial Palace, Cross Hotel Kyoto provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site Mediterranean cuisine brasserie, KIHARU Brasserie, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike rentals, and luggage storage
  • An elevator, multilingual staff, and a front-desk safe
  • A porter/bellhop, concierge services, and a 24-hour front desk
  • Guest reviews speak highly of the breakfast, central location, and helpful staff
Room features
All 301 rooms include comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean, comfortable rooms at the property.
More amenities include:
  • Bathrooms with deep soaking tubs and toilets with electronic bidets
  • Refrigerators, heating, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 3300 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Frequently asked questions

Is Cross Hotel Kyoto pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Cross Hotel Kyoto?

This property doesn't offer parking.

What time is check-in at Cross Hotel Kyoto?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Cross Hotel Kyoto?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Cross Hotel Kyoto located?

Located in Karasuma, this hotel is within a 10-minute walk of Kawaramachi Street, Shijo Street, and Nishiki Market. Kyoto Imperial Palace and Nijō Castle are also within 2 mi (3 km). Sanjo Keihan Station and Sanjo Station are within a 5-minute walk.

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Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1066 out of 1305 reviews
Rating 8 - Good. 194 out of 1305 reviews
Rating 6 - Okay. 33 out of 1305 reviews
Rating 4 - Poor. 6 out of 1305 reviews
Rating 2 - Terrible. 6 out of 1305 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and great location.
Stayed 4 nights in Feb 2025

10/10 Excellent

Cord

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, really comfortable bed, and great breakfast!
Stayed 4 nights in Dec 2024

10/10 Excellent

Tory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while in Kyoto. The location and room are phenomenal. Best hotel I stayed at while in Japan.
Stayed 3 nights in Feb 2025

10/10 Excellent

Syed

Liked: Cleanliness, amenities, property conditions & facilities
Excellent property with convenient location
Stayed 4 nights in Feb 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean, friendly staff
Stayed 10 nights in Jan 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Great location. Incredible staff that were friendly and helpful. I'll stay here every chance I get.
Stayed 5 nights in Feb 2025

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Great location. Definitely would recommend
Stayed 4 nights in Jan 2025

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location since sanjo station was near by for transport to other areas of the city and lots of things to do around the area for fun and eating/drinking. The hotel itself was very clean and the staff super friendly. Really enjoyed my time there.
Stayed 7 nights in Jan 2025

10/10 Excellent

Consuelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been consistently impeccable with everything that they offer. Great for families.
Stayed 7 nights in Jan 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, staff was kind and the lobby/lounge area was a nice place to sit and relax outside the room. It felt like a peaceful resort when in the lobby lounge area. Would stay here again in the future
Stayed 2 nights in Jan 2025

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would definitely stay at the Cross Hotel in Kyoto again. It was very well appointed, clean, relaxing and convenient.
Stayed 5 nights in Jan 2025

6/10 Okay

Jeffrey

Liked: Cleanliness, property conditions & facilities
Nice property, but wished we had chosen a different place to stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love how central it was to everything. Very close to sanjo train station and the shopping / food around was amazing!! Hope to come back again in the near future for a much longer stay. Mahalo nui!
Stayed 5 nights in Feb 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!! Exceptional amenities and service. Truly one of the best hotels we’ve ever stayed in. I would come back to Kyoto just for this hotel.
Stayed 1 night in Jan 2025

8/10 Good

julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to complain. The staff was awesome. Great locatioin
Stayed 1 night in Jan 2025

10/10 Excellent

Aj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping center and train station
Stayed 1 night in Jan 2025

10/10 Excellent

Mei Fong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is at a great location. Close proximity to many places of interest. Close to good food as well. Staff was warm and helpful. Excellent hotel overall!
Stayed 3 nights in Dec 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, friendly staff and easy check in and check out process.
Stayed 1 night in Nov 2024

10/10 Excellent

Nasim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean and modern. Walkable distance to shops and Gion area.
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a perfect location.
Stayed 5 nights in Nov 2024

10/10 Excellent

Chi Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Center of Gion area, shopping , food, trains and bus are all in walking distance. Rooms are nice and clean. Breakfast buffet has many choices but not much of meat rotation but is still very good.
Stayed 4 nights in Jan 2025

10/10 Excellent

MAN SING EDWIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding Service – Ensure a memorable stay Comfortable Space – The room was a perfect blend of comfort and elegance Overall Experience – It made my trip unforgettable, and can't wait to return!
Stayed 7 nights in Jan 2025

10/10 Excellent

francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, walkable to attractions and subway. Recommend getting the breakfast buffet with your room.
Stayed 8 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, up to date and super location. Staff was very helpful.
Stayed 2 nights in Nov 2024