RIHGA Royal Hotel Kyoto

4.0 star property
Hotel with 6 restaurants, a quick walk to Kyoto Aquarium

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for RIHGA Royal Hotel Kyoto

Premium Floor Suite Double, Non Smoking | Down comforters, minibar, in-room safe, desk
Indoor pool
Exterior
Exterior detail
Indoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Room service
  • Gym
  • Breakfast available
The price is AED 296
AED 358 total
includes taxes & fees
16 Dec - 17 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 44 of 44 rooms

Regular floor Superior Twin, Non Smoking (24~27sqm)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • 24 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

Premium floor Superior Twin, Non Smoking (27~30sqm)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • 27 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

Kyoto Style floor Suite Twin Non Smoking (53sqm/8th floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • City view
  • Sleeps 4
  • 2 Twin Beds

Regular floor Suite Double, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • 53 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Regular floor Suite Twin, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Kyoto Style floor Family Room Non Smoking (8th floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • City view
  • Sleeps 8
  • 3 Twin Beds

KIRA KARACHO (GIN-GETSU)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

KIRA KARACHO (KIN-UN)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Executive floor Standard Twin Room, Non Smoking (10th floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Bidet
Bathrobes
Hair dryer
  • City view
  • Sleeps 4
  • 2 Twin Beds

Standard Triple Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • 24 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Trundle Bed

Wide King Double, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Luxury Family room, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • City view
  • Sleeps 12
  • 4 Twin Beds

Japanese style Room Non-smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • City view
  • Sleeps 8
  • 4 Twin Futons

TATAMI Suite Twin

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Bidet
Bathrobes
Hair dryer
  • City view
  • Sleeps 4
  • 2 Twin Beds

Premium floor Superior Twin Room, Non Smoking (9th floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • City view
  • Sleeps 6
  • 2 Twin Beds

Twin room with TATAMI, Non-smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • City view
  • Sleeps 8
  • 2 Twin Beds and 2 Twin Futons

Executive floor Junior Suite Twin Non Smoking(10th floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Bidet
Bathrobes
Hair dryer
  • Sleeps 4
  • 2 Twin Beds

Executive floor Deluxe Twin Room, Non Smoking (10th floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Bidet
Bathrobes
Hair dryer
  • City view
  • Sleeps 6
  • 2 Twin Beds

Suite Twin Run of House [Room Type or Size will be assigned upon arrival]

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • City view
  • Sleeps 2
  • 2 Twin Beds

Luxury Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Bidet
Bathrobes
Hair dryer
  • City view
  • Sleeps 6
  • 2 Twin Beds

Premium floor Deluxe Twin, Non Smoking (9th floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • City view
  • Sleeps 6
  • 2 Twin Beds

Kyoto Style floor Deluxe Twin Room, Non Smoking (8th floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • City view
  • Sleeps 6
  • 2 Twin Beds

Deluxe Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • City view
  • Sleeps 4
  • 2 Twin Beds

High Floor Standard Twin Room (Run of Floor), Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

Executive floor Superior Twin Room, Non Smoking (10th floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Bidet
Bathrobes
Hair dryer
  • City view
  • Sleeps 6
  • 2 Twin Beds

Kyoto Style floor Superior Twin Room, Non Smoking (8th floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • City view
  • Sleeps 6
  • 2 Twin Beds

Premium floor Standard Twin, Non Smoking (9th floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • City view
  • Sleeps 4
  • 2 Twin Beds

Kyoto Style floor Standard Twin Room, Non Smoking (8th floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • City view
  • Sleeps 4
  • 2 Twin Beds

Executive floor Deluxe Double Room, Non Smoking (10th floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • City view
  • Sleeps 4
  • 1 Double Bed

Premium floor Deluxe Double, Non Smoking (9th floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • City view
  • Sleeps 4
  • 1 Double Bed

High Floor Deluxe Twin Room (Run of Floor), Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

High Floor Superior Twin Room (Run of Floor), Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • 27 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

Superior Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • 27 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed and 1 Twin Sofa Bed

Standard Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • City view
  • Sleeps 4
  • 2 Twin Beds

Executive floor Standard Double Room, Non Smoking (10th floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • City view
  • Sleeps 4
  • 1 Double Bed

Premium floor Standard Double, Non Smoking (9th floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • City view
  • Sleeps 4
  • 1 Double Bed

Superior Twin (Hollywood twin) Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • 27 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds

Kyoto Style floor Standard Double Room, Non Smoking (8th floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • City view
  • Sleeps 4
  • 1 Double Bed

Standard Twin (Hollywood Twin), Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Standard Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • Sleeps 4
  • 1 Double Bed

Executive floor Small Double Room, Non Smoking (10th floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • Sleeps 4
  • 1 Double Bed

Executive floor Suite, Non Smoking (10th Floor, 79sqm)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Bidet
Bathrobes
Hair dryer
  • 79 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Superior Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • Sleeps 6
  • 2 Twin Beds

Premium Floor Suite Twin, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Shower/tub combination
Bidet
Hair dryer
  • 75 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

About the neighborhood

Map
1 Taimatsu-cho, Shiokoji-sagaru, HigashiHorikawa-dori, Shimogyo-ku, Kyoto, Kyoto, 600-8237

What's nearby

  • Kyoto Tower - 9 min walk - 0.8 km
  • Kawaramachi Street - 14 min walk - 1.2 km
  • Nishiki Market - 4 min drive - 3.0 km
  • Nijō Castle - 4 min drive - 3.2 km
  • Kiyomizu Temple - 5 min drive - 3.6 km

Getting around

  • Kyoto Station - 6 min walk
  • Umekoji-Kyotonishi Station - 15 min walk
  • Kansai Intl. Airport (KIX) - 85 min drive

Restaurants

  • ‪Kurasu - ‬2 min walk
  • ‪Top of Kyoto - ‬1 min walk
  • ‪All Day Dining Kaza - ‬1 min walk
  • ‪COYOTE - ‬4 min walk
  • ‪伊晃庵 - ‬2 min walk

About this property

RIHGA Royal Hotel Kyoto

Upscale hotel near Kyoto Aquarium
Located close to Kyoto Tower and Kyoto Railway Museum, RIHGA Royal Hotel Kyoto provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and French cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), multilingual staff, and an elevator
  • A porter/bellhop, ATM/banking services, and a water dispenser
  • Guest reviews give top marks for the family-friendly amenities, breakfast, and helpful staff
Room features
All 489 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bidets, shower/tub combinations, and free toiletries
  • LCD TVs with cable channels
  • Wardrobes/closets, refrigerators, and heating

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: JPY 3200 per person
  • 6 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Top of Kyoto
  • Royal Ryuho
  • Gourmand Tachibana
  • All Day Dining KAZA
  • Tankuma Kitamise

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3200 per person
  • Facilities fee: JPY 1100 per person, per day and includes use of: swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children 4-12 years old are allowed in the pool for a fee of JPY 540 per person, per stay and must be accompanied by an adult.

We should mention

Pool access available from 1:30 PM to 8:30 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Rihga Royal
Hotel Rihga Royal Kyoto
Kyoto Hotel Rihga Royal
Kyoto Rihga Royal
Kyoto Rihga Royal Hotel
Rihga Royal
Rihga Royal Hotel
Rihga Royal Hotel Kyoto
Rihga Royal Kyoto
Rihga Royal Kyoto Hotel
RIHGA Royal Hotel Kyoto Hotel
RIHGA Royal Hotel Kyoto Kyoto
RIHGA Royal Hotel Kyoto Hotel Kyoto

Frequently asked questions

Does RIHGA Royal Hotel Kyoto have a pool?

Yes, this property has an indoor pool. Pool access is from 1:30 PM–8:30 PM.

How much does it cost to stay at RIHGA Royal Hotel Kyoto?

As of 3 December 2024, prices found for a 1-night stay for 2 adults at RIHGA Royal Hotel Kyoto on 10 December 2024 start from $105.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is RIHGA Royal Hotel Kyoto pet-friendly?

No, pets are not allowed at this property.

How much is parking at RIHGA Royal Hotel Kyoto?

Self parking is free at this property.

What time is check-in at RIHGA Royal Hotel Kyoto?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at RIHGA Royal Hotel Kyoto?

Check-out is at 11 AM.

Where is RIHGA Royal Hotel Kyoto located?

Located in Shimogyo Ward, this hotel is within a 10-minute walk of Kyoto Aquarium and Kyoto Tower. Kyoto Railway Museum and Kawaramachi Street are also within 15 minutes. Kyoto Station is 6 minutes by foot and Toji Station is 12 minutes.

RIHGA Royal Hotel Kyoto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1168 out of 2037 reviews" "
Rating 8 - Good. 579 out of 2037 reviews" "
Rating 6 - Okay. 206 out of 2037 reviews" "
Rating 4 - Poor. 47 out of 2037 reviews" "
Rating 2 - Terrible. 37 out of 2037 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ka Wing Winnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel to stay
Stayed 3 nights in Nov 2024

6/10 Okay

Phuong

Traveled with family and small children
Disliked: Cleanliness
Good location and convenient with shuttle bus to the train station. The cleanliness needs to be improved, there was a pair of black socks at the entry of our room when we walked in.
Stayed 1 night in Nov 2024

8/10 Good

Shoko

Traveled with partner
Liked: Cleanliness, staff & service
シャトルバスの最終時間が早いのでせめてもう1時間遅いと助かります。
Stayed 1 night in Nov 2024

8/10 Good

Huajun, Edmonton

Stayed 2 nights in Nov 2024

10/10 Excellent

Florencia, Redlands

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Karen

Traveled with partner
Excellent location close to Kyoto Station and dining options.
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the tatami room on the oriental floor. We stayed in 5 hotels during our vacation in Japan. Rihga Royal was the most spacious place that we stayed in during on our whole stay. The room had two beds and two floor beds in one section, a large walk in shower and bathtub, a large closet room, and a foyer. They provide very good amenities. Nespresso machine was a plus. The only drawback was the distance to the train station. It’s about a 10 minute walk to Kyoto station. The hotel offers a free shuttle service but we had to walk many times as the shuttle was not running during early and late hours. This wasn’t a problem for my family as my kids are older and can walk without difficulty. Overall, our stay was great and we would stay here again.
Stayed 3 nights in Nov 2024

2/10 Terrible

Celia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I am not sure how this hotel is so highly rated. Our room was very dark, the sliding window shades were made of very thin paper-like fabric and it was torn. The bathroom was disgusting. There was a mold/mildew smell from the shower curtains. It reeked so badly it was hard to use the bathroom.
Stayed 2 nights in Nov 2024

10/10 Excellent

Khin

Traveled with partner
All very good. Nothing special to say.
Stayed 5 nights in Nov 2024

6/10 Okay

ghazy

The deluxe rooms are towards the railway track and the noise will make you crazy and those rooms are more expensive than others,
Stayed 3 nights in Nov 2024

10/10 Excellent

Kasturi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very good, closer to station, closer to the Aeon mall which had very good food options and shopping. The staff was also very friendly and helpful.
Stayed 2 nights in Nov 2024

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities
Respectfully, the bed duvet needs to be upgraded as it won’t stay on the bed as too small and very slippery cover.
Stayed 5 nights in Nov 2024

6/10 Okay

Adorante

Traveled with partner
Liked: Staff & service
The place was just okay. would pay more for higher quality of the room. Maintenance staff needs touch up the rusty metal rust. They can unless touch up metal area surface in the bedroom. Go out pay more for higher quality hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Veronica, Fresh meadows

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay!
Stayed 4 nights in Nov 2024

8/10 Good

Michael

Traveled with partner
Liked: Staff & service, property conditions & facilities
Staff is phenomenal. Hospitality is one of the greatest and they pride themselves on it. Highly recommend!!
Stayed 3 nights in Nov 2024

8/10 Good

Masaru

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
サービスは行き届いており流石という感じでした。
Stayed 1 night in Nov 2024

6/10 Okay

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very efficient, conscientious and helpful 👍👍👍
Stayed 4 nights in Nov 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family stays
Stayed 3 nights in Nov 2024

8/10 Good

ALONSO

Stayed 4 nights in Oct 2024

8/10 Good

stephen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to ask to be moved on our first night as the train noise was exceptionally loud. The room we moved to was fine. Staff were l lovely especially Dhungana Samar who helped us move rooms in the night. Concierge was also excellent.
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, 15 minute walk to the train station. Bigger room, two great breakfast options. One very high rated dinner option in the 14th floor rotating French restaurant
Stayed 2 nights in Nov 2024

4/10 Poor

Collette

Traveled with group, Traveled with partner
Disliked: Property conditions & facilities
the first night was appalling as the room smelt strongly of smoke and the was a train track outside the window with trains going past every few mins we complained and were moved to a quieter cleaner room the next day
Stayed 4 nights in Nov 2024

10/10 Excellent

KAREN, Waipahu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service by all staff was wonderful and very informative. Beautiful lobby area with the ikebana arrangements.
Stayed 2 nights in Nov 2024

8/10 Good

Fen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the hotel is a bit hidden & hard to find at first. If you can catch the shuttle from Kyoto station to the hotel, I would recommend it. It is a lovely hotel. I booked a room on the executive floor, and I'm not really sure if there was any additional benefit that I was not already accustomed to for a regular booking. The room was quite small considering it was in Kyoto. The bathroom amenities provided were high quality and smelled amazing. They do have a shuttle service which I utilized for my departure to Kyoto station. The staff was very friendly and helpful. The restaurants smelled amazing, but I did not get a chance to visit any of them. There is a convenient currency converter in the lobby area and an ATM of course. The area itself is quite sleepy, but if you walk about 10 minutes there are quite a few restaurants and malls to visit.
Stayed 4 nights in Nov 2024

10/10 Excellent

Miroslav

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent breakfast.
Stayed 4 nights in Nov 2024