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Kyoto Brighton Hotel

4.5 star property
Luxury Kyoto hotel in Central Kyoto with 4 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kyoto Brighton Hotel

Lobby
Luxury Suite, Non Smoking (Hollywood Twin, 84㎡) | Premium bedding, minibar, in-room safe, blackout drapes
Royal Suite, Non Smoking (86㎡) | Premium bedding, minibar, in-room safe, blackout drapes
Point of interest
Luxury Corner Double Room with Terrace, Non Smoking | Balcony

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • Housekeeping
  • Air conditioning
The price is AED 373
AED 418 total
includes taxes & fees
6 Jan - 7 January 2025

Room options

Available filters for rooms
Showing 36 of 36 rooms

View all photos for Superior Twin Room, Non Smoking (38㎡)

Premium bedding, minibar, in-room safe, blackout drapes

Superior Twin Room, Non Smoking (38㎡)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Renovated in 2011
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
  • 38 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Executive Twin Room, Non Smoking (East Side, 42㎡)

Premium bedding, minibar, in-room safe, blackout drapes

Executive Twin Room, Non Smoking (East Side, 42㎡)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Bidet
  • 42 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Luxury Twin Room, Non Smoking (East, 42㎡)

Premium bedding, minibar, in-room safe, blackout drapes

Luxury Twin Room, Non Smoking (East, 42㎡)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Bidet
  • 42 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Executive Triple Room, Non Smoking (42㎡)

Premium bedding, minibar, in-room safe, blackout drapes

Executive Triple Room, Non Smoking (42㎡)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Bidet
  • 42 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Twin Room, Non Smoking (42㎡)

Premium bedding, minibar, in-room safe, blackout drapes

Executive Twin Room, Non Smoking (42㎡)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Bidet
  • 42 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Executive Quadruple Room, Non Smoking (42㎡)

Premium bedding, minibar, in-room safe, blackout drapes

Executive Quadruple Room, Non Smoking (42㎡)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Bidet
  • 42 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Luxury Triple Room, Non Smoking

Premium bedding, minibar, in-room safe, blackout drapes

Luxury Triple Room, Non Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Bidet
  • 42 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Royal Suite, Non Smoking (86㎡)

Royal Suite, Non Smoking (86㎡) | Premium bedding, minibar, in-room safe, blackout drapes

Royal Suite, Non Smoking (86㎡)

Highlights

Furnished balcony
Separate dining area
Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 86 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Luxury Quadruple Room, Non Smoking

Premium bedding, minibar, in-room safe, blackout drapes

Luxury Quadruple Room, Non Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Bidet
  • 42 sq m
  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Premium Room Partager, Non Smoking(42㎡)

Premium Room Partager, Non Smoking(42㎡) | Premium bedding, minibar, in-room safe, blackout drapes

Premium Room Partager, Non Smoking(42㎡)

Highlights

Separate dining area
Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Luxury Twin Room, Non Smoking (42㎡)

Luxury Twin Room, Non Smoking (42㎡) | Premium bedding, minibar, in-room safe, blackout drapes

Luxury Twin Room, Non Smoking (42㎡)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Bidet
  • 42 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Luxury Suite, Non Smoking (Hollywood Twin, 84㎡)

Luxury Suite, Non Smoking (Hollywood Twin, 84㎡) | Premium bedding, minibar, in-room safe, blackout drapes

Luxury Suite, Non Smoking (Hollywood Twin, 84㎡)

Highlights

Separate dining area
Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 84 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Luxury Double Room, Non Smoking

Premium bedding, minibar, in-room safe, blackout drapes

Luxury Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
Bathrobes
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Twin Room, Non Smoking (EN, East, 42㎡)

Premium bedding, minibar, in-room safe, blackout drapes

Premium Twin Room, Non Smoking (EN, East, 42㎡)

Highlights

Separate dining area
Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 42 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Luxury Corner Double Room with Terrace, Non Smoking

Luxury Corner Double Room with Terrace, Non Smoking | Premium bedding, minibar, in-room safe, blackout drapes

Luxury Corner Double Room with Terrace, Non Smoking

Highlights

Terrace
Separate dining area
Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 44 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (36㎡)

Premium bedding, minibar, in-room safe, blackout drapes

Superior Double Room, Non Smoking (36㎡)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Bidet
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Run of House (Single Use Only), Non-Smoking

Run of House (Single Use Only), Non-Smoking | Premium bedding, minibar, in-room safe, blackout drapes

Run of House (Single Use Only), Non-Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Bidet
  • Sleeps 1
  • 1 Twin Bed OR 1 Large Twin Bed

View all photos for Premium Twin Room, Non Smoking (EN, 42㎡)

Premium bedding, minibar, in-room safe, blackout drapes

Premium Twin Room, Non Smoking (EN, 42㎡)

Highlights

Separate dining area
Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 42 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Luxury Twin Room-Non-Smoking

Premium bedding, minibar, in-room safe, blackout drapes

Luxury Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Premium twin room en

Premium bedding, minibar, in-room safe, blackout drapes

Premium twin room en

  • Sleeps 2
  • 2 Double Beds

View all photos for Royal Suite

Premium bedding, minibar, in-room safe, blackout drapes

Royal Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Luxury Corner Double Room

Premium bedding, minibar, in-room safe, blackout drapes

Luxury Corner Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Partager Room

Premium bedding, minibar, in-room safe, blackout drapes

Partager Room

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Quadruple Room

Premium bedding, minibar, in-room safe, blackout drapes

Luxury Quadruple Room

  • Sleeps 4
  • 2 Double Beds and 2 Twin Beds

View all photos for Luxury Suite

Premium bedding, minibar, in-room safe, blackout drapes

Luxury Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Twin Room

Premium bedding, minibar, in-room safe, blackout drapes

Executive Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room

Premium bedding, minibar, in-room safe, blackout drapes

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Luxury Double Room

Premium bedding, minibar, in-room safe, blackout drapes

Luxury Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Premium bedding, minibar, in-room safe, blackout drapes

Triple Room

  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, blackout drapes

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Mountain View Twin Room - Non-Smoking

Premium bedding, minibar, in-room safe, blackout drapes

Luxury Mountain View Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, blackout drapes

Superior Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Mountain View Twin Room EN - Non-Smoking

Premium bedding, minibar, in-room safe, blackout drapes

Premium Mountain View Twin Room EN - Non-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Triple Room

Premium bedding, minibar, in-room safe, blackout drapes

Executive Triple Room

  • Sleeps 3
  • 1 Twin Bed and 2 Double Beds

View all photos for Executive Quadruple Room

Premium bedding, minibar, in-room safe, blackout drapes

Executive Quadruple Room

  • Sleeps 4
  • 2 Twin Beds and 2 Double Beds

View all photos for Luxury Triple Room

Premium bedding, minibar, in-room safe, blackout drapes

Luxury Triple Room

  • Sleeps 3
  • 1 Twin Bed and 2 Double Beds

Similar properties

Interior

THE BLOSSOM KYOTO

Free WiFi
Restaurant
Air conditioning
Gym
9.6 out of 10, Exceptional, (1469)
The price is AED 303
AED 333 total
includes taxes & fees
13 Jan - 14 January 2025
THE BLOSSOM KYOTO

About the neighborhood

Map
Nakadachiuri, Shinmachi-dori, Kamigyo-ku, Kyoto, Kyoto, 602-8071

What's nearby

  • Kyoto Imperial Palace - 6 min walk
  • Nijō Castle - 3 min drive
  • Shijo Street - 4 min drive
  • Nishiki Market - 4 min drive
  • Kyoto University - 4 min drive

Getting around

  • Demachiyanagi Station - 3 min drive
  • Imadegawa Station - 11 min walk
  • Kansai Intl. Airport (KIX) - 98 min drive

Restaurants

  • ‪虎屋菓寮京都一条店 - ‬4 min walk
  • ‪満る市 - ‬3 min walk
  • ‪カフェ デ コラソン - ‬5 min walk
  • ‪クー・オ・ミディ - ‬2 min walk
  • ‪とらや一条店 - ‬5 min walk

About this property

Kyoto Brighton Hotel

Luxury hotel near Kyoto Imperial Palace
Located close to Nijō Castle and Kyoto University, Kyoto Brighton Hotel provides shopping on site, a hair salon, and dry cleaning/laundry services. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Free in-room WiFi and a bar are available to all guests.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Tour/ticket assistance, a gift shop, and an elevator
  • A banquet hall, a 24-hour front desk, and free newspapers
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 182 rooms have comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and air conditioning. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and deep soaking tubs
  • 32-inch HDTVs with satellite channels and DVD players
  • Wardrobes/closets, refrigerators, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking on site (JPY 1500 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: JPY 3500 for adults and JPY 1900 for children
  • 4 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Terrace restaurant FEERIE
  • Japanese HOTARU
  • Steak house HIMOROGI
  • Chinese resuaurant KAKAN

Things to do

  • Bicycle rentals
  • Bike parking
  • Shopping

Family friendly

  • DVD player
  • Refrigerator
  • Separate living room

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LCD TV
  • DVD player
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar
  • Refrigerator

More

  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 7000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3500 for adults and JPY 1900 for children
  • Covered self parking fee: JPY 1500 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 7000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Brighton Hotel Kyoto
Brighton Kyoto
Brighton Kyoto Hotel
Hotel Brighton Kyoto
Hotel Kyoto Brighton
Kyoto Brighton
Kyoto Brighton Hotel
Kyoto Hotel Brighton
Kyoto Brighton Hotel Hotel
Kyoto Brighton Hotel Kyoto
Kyoto Brighton Hotel Hotel Kyoto

Frequently asked questions

Is Kyoto Brighton Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Kyoto Brighton Hotel?

As of 23 December 2024, prices found for a 1-night stay for 2 adults at Kyoto Brighton Hotel on 6 January 2025 start from $113.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Kyoto Brighton Hotel?

Self parking is available for JPY 1500 per night.

What time is check-in at Kyoto Brighton Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Kyoto Brighton Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Kyoto Brighton Hotel located?

Located in Central Kyoto, this luxury hotel is within 1 mi (2 km) of Kyoto Imperial Palace and Kawaramachi Street. Nijō Castle and Shijo Street are also within 2 mi (3 km). Imadegawa Station is 11 minutes by foot and Marutamachi Station is 13 minutes.

Kyoto Brighton Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 795 out of 1008 reviews" "
Rating 8 - Good. 178 out of 1008 reviews" "
Rating 6 - Okay. 22 out of 1008 reviews" "
Rating 4 - Poor. 5 out of 1008 reviews" "
Rating 2 - Terrible. 8 out of 1008 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Domenique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2024

10/10 Excellent

jayden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 3 nights in Dec 2024

10/10 Excellent

cecilia

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Bernard

Stayed 2 nights in Nov 2024

8/10 Good

Matthew, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet hotel with a nice lobby.
Stayed 1 night in Sep 2024

10/10 Excellent

Kelly, gilroy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our family spent four days at Brighton and had a wonderful experience. Rooms are large but the beds were a little too firm for our liking. Both American and Japanese breakfast very good. Very kind and attentive staff. Thnak you so much.
Stayed 5 nights in Nov 2024

8/10 Good

nobuko

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed staying . I only wish there were more place to hang towels in the bathroom.
Stayed 2 nights in Nov 2024

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful helpful staff Would highly recommend
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I read the reviews about the location and there isn’t anything that isn’t walkabale to. They have a bus to drops you off in the station location was great. Beautiful rooms but I think some of the stuff is a bit outdated for a 5 star. Nonetheless amazing staff and experience
Stayed 3 nights in Nov 2024

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel with large comfortable and well-stocked rooms. Staff effective and very pleasant. Tucked away from a main drag and a little bit out of the centre but that’s a benefit! A first rate home-from-home for our stay.
Stayed 5 nights in Nov 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Amenities
Friendly staff
Stayed 4 nights in Nov 2024

10/10 Excellent

PETER

Stayed 2 nights in Oct 2024

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our home away from whenever we visit Kyoto!
Stayed 4 nights in Nov 2024

10/10 Excellent

Camryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Quite possibly the nicest hotel I’ve ever stayed at for a great price. Wonderful hospitality too.
Stayed 2 nights in Nov 2024

8/10 Good

Anthea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel and I got it at a really good price, too! The staff was super nice and attentive. The room was big, clean, and comfortable. My only complaint was that it was a little far from any public transportation. There is a free hotel shuttle that takes you to the subway but I only used that only once or twice maybe. The shuttle comes every 20 mins which is great.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area .
Stayed 2 nights in Oct 2024

10/10 Excellent

Ruairidh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, large and comfortable rooms, good dining options. A little far from public transport (~15 min walk to subway/bus), but still manageable.
Stayed 3 nights in Oct 2024

8/10 Good

wilma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Room was large and comfortable. Staff is very helpful, friendly, and professional. The shuttle service was very helpful since the property is several minutes away from the subway system. There are several restaurants on site but we did not eat there so I am unable to provide a review of them.
Stayed 7 nights in Oct 2024

10/10 Excellent

Jon

Traveled with partner
Liked: Property conditions & facilities
Very nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Hovilyn, Roseville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very laid back and we loved it
Stayed 4 nights in Oct 2024

8/10 Good

Jono

Liked: Cleanliness, staff & service, property conditions & facilities
This property was amazing for its amenities and prices. A little hard to get to if you have a lot of baggage so recommend you take a taxi and be prepared to walk a bit of you want to eat outside of the hotel. Staff were amazing and very helpful so would still recommend this hotel for staying.
Stayed 1 night in Oct 2024

4/10 Poor

Geoff

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
An unusually located hotel with a shuttle bus that’s timetable and pick up location are such a closely guarded secret that we were the only ones on the bus for each journey. The room itself had a number of quirks, including a duvet cover that was much larger than the duvet itself, a regular clicking noise through the night and a dehumidifier with a pulsing light that illuminates the room through the night. When using the toilet, the rest of the electronics in the room flicker and the flush of the toilet would be loud enough to light up the floor. All acceptable as part of an old, tired hotel, but it was the service that was extremely sub-par. From walking into reception, we felt like an inconvenience. Our name was taken on entering, but it turns out this was not with a view to checking us in. Staff seemed obsessed with rushing conversations with us. We were regularly reminded during the breakfast buffet of the closing time, and the breakfast staff seemed intent on having cleared all food away by 9.59am, just in case any guests dared to go up for one final plate. That being said, there was not a huge amount of food to be cleared, as the spread for the buffet was small and also basic. We were drawn in by the Expedia score and ignored the warnings in the reviews themselves. This is not a hotel welcoming of tourists in our experience and while they may respond with a message confirming these comments will be taken on board, we do not want others to make the same mistake.
Stayed 4 nights in Oct 2024

8/10 Good

Gloria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. The breakfast buffet is great. The hotel has shuttle bus to subway. If walking takes a bit of time to get around, it's a bit tough in the hot days.
Stayed 4 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited restaurants nearby, within walking distance. Very limited vegetarian options in facility itself. Room was excellent. Staff, very attentive. Does seem to cater to tour groups, which create chaos in the morning breakfast area.
Stayed 5 nights in Oct 2024