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"This is the second time I have stayed here visiting family. Overall nice property but there was an issue with guests from Mainland China. They were loud, drunk, rude, and made thenstay less enjoyable. This hotel should review it's travel partners and better vet the groups coming in. The area is good but too many Gaijin tourists who are ruining Kyoto with there boorish behavior. I feel sorry for the locals."

"Every hotel staffs are super friendly and helpful. On top of that, the location is perfect for shopping and dinning. One of the best hotels in Kyoto. "

"Surprisingly big room! Good location as well. "

"Great location and friendly staff. We really enjoyed our time at the hotel and Kyoto."

"The Mitsui Garden was a wonderful place to stay. We were walking and touring around Kyoto all day and it was lovely to come home and relax in our room, use the onsen and sneak up to the nearby supermarket for snacks. Great location, lovely staff and a very nice environment."

"Always well-staffed. The rooms are very small, and one night it became clear not that sound-proofed (we knocked on the next door and asked them to quiet down and then it was fine), but there's a lot of table space in the lobby to spread out when you need to. Everything else is totally workable, clean. Location is great, next to Kawaramachi and Teramachi, between metro station and tons of buses. "

"Overall this was good value. Rooms are small but well designed. Bed was a decent size with enough room for two pillows side by side (although unfortunately only one pillow is provided). Some people don't understand the concept of being quiet in the sleeping area despite the various signs advising them of it; whilst this isn't the hotel's fault, I think the curtains that separate the rooms serve very little use other than preventing others seeing into the room. In other similar hotels I've seen...

"Very good location & great staff! Room was extremely comfortable as well. "