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"Great facility "

"The Hyatt is a beautiful hotel. Definitely will lodge here again."

"The property was right around the corner from the Chicago Theater, which is where we were seeing a show. That was super convenient. The first person we met was Mariam, the front desk receptionist. This was our first stay at a Virgin hotel, so I had a lot of questions. She not only patiently answered everything, but also explained more of the amenities in the building. This included the cafe, restaurant (which includes room service), gym, bar, and more! I was really impressed by the thoroughness...

"I love historic hotels. I love how much effort the owners went to, restoring it’s grandeur!"

"Everyone was nice and courteous, the place was clean and beautiful. The only problem I had was being told the breakfast buffet came with my harry s. Truman kings sweet. Then when i went to check out they said it was only a 20 dollar credit. "

"original room was Bourbon street facing - easily changed to an inner court facing room - nice and quiet from the Bourbon street energy. Friendly and helpful staff. All of our best to Ruthie in Desire - such wonderful energy. "

"Nice staff. "

"Bathrooms need some work for the price paid, the facility was a little below standard. Do not mind paying the higher price but I want what I pay for, did not feel that way at check out. Mainly the bathroom was the problem, shower door would not close and toilet would not flush for the majority of the stay."