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"I booked this hotel, as it was closest to the venue we were visiting, but unfortunately, the room wasn't cleaned properly. I found a burger style wrapper under the desk area, a red bottle top between bed and side table and a broken arm off some sun glasses on the carpet close to the desk area. I left these on the side for the cleaner to see. There was only one coffee sachet, but reception were able to give me some extra sachets. One bed was comfy - it had a thicker mattress topper, the other bed...

"We had the perfect stay. We had Severn Suite which is just stunning. Comfortable super king bed, great shower. Fresh milk great selection of teas/coffee Wonderful view of the river. "

"It was perfect for what I needed."

"Excellent location "

"Generally good but the loud humming was irritating and may affect all rooms? Air conditioning for a ground floor Beer Keg store? fortunately ended 10pm in Winter but wondering re Summer or even Spring or Autumn. Wasn't impressed by heavy small metal teapots half filled and awful potato fritters and streaky bacon in full English."

"Hotel is in need of modernisation very old and tatty furniture, hair in bath plug from previous guest, no soap, shower gel in bathroom you have to pay if you want it and at £134 a night i expect at least soap to wash your hands. Just a shame as it’s a perfect location but the hotel needs some renovations. "

"Bank Cottage was a great spot for our family to stay the weekend. We loved the spot on the river and the garden was safe for our little ones. We didn’t have to worry about anyone falling in the Severn! The cooking and dining facilities were fine and we enjoyed the sitting area overlooking the patio. The sitting room at the back of the property was rather dark and we didn’t use it but I can imagine it being a cosy space in winter. As mentioned by a previous guest there was a smell of oil/fuel...