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Crowne Plaza Birmingham City Centre by IHG

4.0 star property
Eco-certified Birmingham hotel in Birmingham City Centre with a 24-hour fitness center

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Photo gallery for Crowne Plaza Birmingham City Centre by IHG

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Point of interest
Property amenity
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Point of interest
In the heart of Birmingham City Centre, Crowne Plaza Birmingham City Centre, an IHG Hotel offers a welcoming retreat with dry cleaning services and a 24-hour gym. Savor breakfast at b1 restaurant or enjoy coffee in the lobby while staying connected with free WiFi and multilingual staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Room service
  • Bar
  • Housekeeping
The current price is AED 299
AED 388 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Rainfall showerhead
Shower/tub combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Upgraded, High Floor)

Standard Room, 1 King Bed (Upgraded, High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Upgraded, High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access

Premium Room, 1 King Bed, Club Lounge Access | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Rainfall showerhead
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Rainfall showerhead
Shower/tub combination
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Rainfall showerhead
Shower/tub combination
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Free toiletries, hair dryer, bathrobes, towels

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Rainfall showerhead
Shower/tub combination
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

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8.8 out of 10, Excellent, 2,577 reviews
The price is AED 298
AED 358 total
includes taxes & fees
23 Feb - 24 Feb
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About the neighborhood

Map
Central Square, Holliday Street, Birmingham, England, B1 1HH

What's nearby

  • The Mailbox - 9 min walk
  • Utilita Arena Birmingham - 10 min walk
  • International Convention Centre - 10 min walk
  • Bullring & Grand Central - 12 min walk
  • Broad Street - 14 min walk

Getting around

  • Library Tram Stop - 3 min walk
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Airport (BHX) - 34 min drive

Restaurants

  • Medicine Bakery and Kitchen
  • Côte
  • Albert's Schloss
  • Elio Cafe
  • Library Cafe

About this property

Crowne Plaza Birmingham City Centre by IHG

Upscale eco-certified hotel near Utilita Arena Birmingham
Located close to The Mailbox and International Convention Centre, Crowne Plaza Birmingham City Centre, an IHG Hotel provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site restaurant, b1, offers breakfast, lunch, dinner, light fare, and kids' meals. Free in-room WiFi and a business center are available to all guests.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an elevator
  • Smoke-free premises, coffee/tea in the lobby, and wedding services
  • Concierge services, a 24-hour front desk, and meeting rooms
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 312 rooms offer comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 43-inch flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hungarian, Portuguese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (GBP 21.00 per day)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 16.95 for adults and GBP 16.95 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • B1

Things to do

  • 24-hour fitness center

Family friendly

  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Conference space (7438 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
  • Secured self parking fee: GBP 21.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre by IHG Hotel
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre by IHG Birmingham
Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham

Frequently asked questions

Is Crowne Plaza Birmingham City Centre, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Birmingham City Centre, an IHG Hotel?

Self parking is available for GBP 21.00 per day. Limited spots are available.

What time is check-in at Crowne Plaza Birmingham City Centre, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza Birmingham City Centre, an IHG Hotel?

Check-out is at noon.

Where is Crowne Plaza Birmingham City Centre, an IHG Hotel located?

Located in Birmingham City Centre, this eco-certified hotel is within a 10-minute walk of Centenary Square, The Mailbox, and O2 Academy Birmingham. International Convention Centre and Utilita Arena Birmingham are also within 15 minutes. Library Tram Stop is only a 3-minute walk and Grand Central Tram Stop is 7 minutes.

Crowne Plaza Birmingham City Centre by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 584 out of 1003 reviews
Rating 8 - Good. 258 out of 1003 reviews
Rating 6 - Okay. 77 out of 1003 reviews
Rating 4 - Poor. 48 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a good location. Parking underground is reasonable and secure
Stayed 1 night in Jan 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Nigel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ideally located for the Festival Hall, the Barclaycard Arena and the Birmingham Rep. Also, just a short walk to the Hippodrome. The property is clean and the rooms are spacious and comfortable. The customer service at the hotel is excellent with friendly helpful staff. Have stayed there before and will do so again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark, Worcester

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed over for works event - event was extremely well organised with good food and music Staff were friendly and efficient Breakfast was advertised as continental however everything was on offer - breakfast was tasty with Plenty of options would thoroughly recommend- well worth the extra
Stayed 1 night in Jan 2025

10/10 Excellent

Howard

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So so lovely. Staff were all helpful top draw I will definitely come back to this hotel Calon lan Howard
Stayed 1 night in Jan 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Jason

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location
Stayed 6 nights in Dec 2024

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel with good bed and breakfast. Helpful staff
Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Stayed 1 night in Dec 2024

8/10 Good

Martin

Traveled with family
Liked: Staff & service
Very small bath, nice location
Stayed 2 nights in Dec 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lifts were very slow
Stayed 1 night in Dec 2024

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service
Lifts were not working properly but there were signs and the stairs are not clearly signposted but otherwise fine! Orange juice was mainly water this morning!
Stayed 1 night in Dec 2024

8/10 Good

Chris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely refurbished hotel, lovely staff, only drawback was the very noisy AC. I do love my sleep so need a decently temperature without the loud noise.
Stayed 1 night in Dec 2024

6/10 Okay

Fiona

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room we had was freezing, the ac would warm up the room but then it would automatically turn off and let the cold air in, when we woke in the morning it was 11 degrees. We had reported it and someone had come out to have a look but it didn’t make a difference.
Stayed 1 night in Dec 2024

8/10 Good

Herjit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, clean and good size too. Would have preferred a shower cubicle to bath but it was OK.
Stayed 1 night in Dec 2024

4/10 Poor

zareen lodhi

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Bathroom and sink kept clogging every day
Stayed 3 nights in Dec 2024

8/10 Good

Kirk

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Unfortunately there was a problem with the lifts being refurbished which meant only one of three lifts were working and the one that was working was not working correctly so many people were using the stairs which is fine but if any of those suffered health problems like my partner who has asthma and chest problems it was really not great so very diythat the hotel chose to refurb these lifts during one of the busiest times of the year
Stayed 1 night in Dec 2024

6/10 Okay

Barry

Traveled with partner
Liked: Amenities
Good for centrw amenities
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not the easiest to get to on foot from New Street station. But once you’re there it’s top notch. Great service from reception to bar staff. Also great room service … speedy and the food was good. Spacious rooms … loved the mini sofa!
Stayed 1 night in Dec 2024

8/10 Good

Joyce

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 2 nights in Nov 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Alexander

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice sized room, close to city centre. Breakfast was excellent with good variety of food on offer.
Stayed 2 nights in Nov 2024

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel big rooms and awesome breakfast
Stayed 1 night in Nov 2024