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Genting Hotel & Spa at Resorts World Birmingham

4.0 star property
Eco-certified Birmingham hotel connected to the convention center, steps from Resorts World Birmingham

Choose dates to view prices

Photo gallery for Genting Hotel & Spa at Resorts World Birmingham

Deluxe Suite | In-room safe, desk, soundproofing, iron/ironing board
5 bars/lounges
Front of property - evening/night
Indoor pool, sun loungers
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
The current price is AED 341
AED 409 total
includes taxes & fees
13 Apr - 14 Apr

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Digital channels
Laptop-compatible safe
Desk
Iron/ironing board
Daily housekeeping
  • 35.3 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Double Room, 1 Double Bed

Signature Double Room, 1 Double Bed | Bathroom | Towels

Signature Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hair dryer
Espresso maker
Electric kettle
Coffee/tea maker
Digital channels
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
2 bathrooms
Separate bathtub and shower
Private bathroom
Digital channels
  • 52.11 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Twin Room, 2 Twin Beds

Signature Twin Room, 2 Twin Beds | In-room safe, desk, soundproofing, iron/ironing board

Signature Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Shower/tub combination
Rainfall showerhead
Espresso maker
Electric kettle
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite | In-room safe, desk, soundproofing, iron/ironing board

Presidential Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
2 bathrooms
Private bathroom
Digital channels
Living room
  • 117.56 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Accessible

Double Room, 1 Double Bed, Accessible | In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Shower/tub combination
Rainfall showerhead
Espresso maker
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

In-room safe, desk, soundproofing, iron/ironing board

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hair dryer
Bathrobes
Electric kettle
Espresso maker
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
Pendigo Way, Birmingham, England, B40 1PU

What's nearby

  • Resorts World Birmingham - 1 min walk - 0.1 km
  • Resorts World Arena - 2 min walk - 0.2 km
  • The Vox Conference Centre - 4 min walk - 0.4 km
  • National Exhibition Centre - 5 min walk - 0.5 km
  • National Motorcycle Museum - 2 min drive - 1.3 km

Getting around

  • Birmingham International Station - 5 min drive
  • Air Rail Link Tram Stop - 5 min drive
  • Birmingham Airport (BHX) - 5 min drive

Restaurants

  • ‪Caffè Nero - ‬4 min drive
  • ‪Subway - ‬10 min walk
  • ‪Food & Bar Hall 3 NEC - ‬12 min walk
  • ‪PizzaExpress - ‬4 min walk
  • ‪Gild Lobby Bar & Lounge - ‬10 min walk

About this property

Genting Hotel & Spa at Resorts World Birmingham

Upscale eco-certified hotel near Resorts World Birmingham
Located close to Santai Spa and Pendigo Lake, Genting Hotel & Spa at Resorts World Birmingham provides a casino, a bowling alley, and a rooftop terrace. For those looking to try their luck, this hotel boasts 10 casino gaming tables, 2 casino VIP rooms, and 30 slot machines. Treat yourself to a facial, a massage, or a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 18 on-site restaurants. In addition to a shopping mall on site and 3 coffee shops/cafes, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool with sun loungers
  • English breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, express check-out, and smoke-free premises
  • A 24-hour front desk, a banquet hall, and luggage storage
  • Guest reviews say great things the breakfast, helpful staff, and proximity to shopping
Room features
All 184 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like late night room service and free WiFi. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Roll-in showers, grab bars near toilets, and bathroom emergency pull cords
  • 42-inch flat-screen TVs with digital channels
  • Recycling, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian, Spanish

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Exterior

Crowne Plaza Birmingham NEC by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.6 out of 10, Excellent, 1,002 reviews
The price is AED 318
AED 381 total
includes taxes & fees
16 Apr - 17 Apr
Crowne Plaza Birmingham NEC by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (GBP 20 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 19.95 for adults and GBP 9.95 for children
  • 18 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Snack bar/deli

Things to do

  • 10 gaming tables
  • 24-hour gym
  • 30 slot machines
  • Bowling alley
  • Casino (538 square feet of space)
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping mall

Family friendly

  • Bowling alley
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • On a lake
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 15.0 per night

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 19.95 for adults and GBP 9.95 for children
  • Airport shuttle fee: GBP 10 per vehicle (one-way, maximum occupancy 6)
  • Covered self parking fee: GBP 20 per night
  • Crib (infant bed) fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rollaway beds are only suitable for guests aged up to 12.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel
Genting Hotel & Spa at Resorts World Birmingham Hotel
Genting Hotel & Spa at Resorts World Birmingham Birmingham
Genting Hotel & Spa at Resorts World Birmingham Hotel Birmingham

Frequently asked questions

Does Genting Hotel & Spa at Resorts World Birmingham have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Genting Hotel & Spa at Resorts World Birmingham?

As of 4 April 2025, prices found for a 1-night stay for 2 adults at Genting Hotel & Spa at Resorts World Birmingham on 5 May 2025 start from $131.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Genting Hotel & Spa at Resorts World Birmingham pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Genting Hotel & Spa at Resorts World Birmingham?

Self parking is available for GBP 20 per night. Limited spots are available.

What time is check-in at Genting Hotel & Spa at Resorts World Birmingham?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Genting Hotel & Spa at Resorts World Birmingham?

Check-out is at 11 AM.

Does Genting Hotel & Spa at Resorts World Birmingham provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 10 per vehicle applies.

Where is Genting Hotel & Spa at Resorts World Birmingham located?

Located in Marston Green, this spa hotel is steps from Resorts World Birmingham, Santai Spa, and Pendigo Lake. National Exhibition Centre is 0.3 mi (0.4 km) away. Air Rail Link Tram Stop is 25 minutes by foot and Birmingham International Station is 27 minutes.

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Genting Hotel & Spa at Resorts World Birmingham Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 728 out of 1002 reviews
Rating 8 - Good. 171 out of 1002 reviews
Rating 6 - Okay. 51 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you're seeing an event nearby.
Stayed 1 night in Feb 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Love it here, always have a really good time.
Stayed 2 nights in Mar 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and convenient to NEC. Great food options in the Resorts World Complex.
Stayed 2 nights in Mar 2025

10/10 Excellent

Deneisha

Liked: Cleanliness, staff & service, property conditions & facilities
absolutely loved my stay. will be back with my kids for longer! so much to do, so many options without even leaving the hotel. definitely will be back
Stayed 2 nights in Mar 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Quite expensive but perfect location for the Genting Arena.
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and relaxing stay at the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Adrian

Great hotel really helpful staff and perfect location
Stayed 1 night in Dec 2024

8/10 Good

Ocean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff were AMAZING a great place to take partner, loved ones for a celebration
Stayed 2 nights in Jan 2025

10/10 Excellent

MARK

Liked: Cleanliness, amenities, property conditions & facilities
Plenty to do
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Had a really pleasant stay, room was nice , comfortable and clean. Enjoyed the restaurants and bars , lots to do Highly recommended,
Stayed 1 night in Dec 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near events
Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed in Hotels all around world And this is by far the most cleanest hotel I ever stopped in Well done to cleaning staff great job
Stayed 1 night in Feb 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel . Great staff and very friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Liana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Break
Amazing staff, wonderful stay
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful hotel very clean great location
Stayed 2 nights in Nov 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room very clean excellent breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 night stay with spa day included, excellent facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay. Lovely room. Staff very helpful & courteous. Very convenient for NEC. Handy parking for hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel good size room
Good hotel great location for the arena
Stayed 1 night in Nov 2024

10/10 Excellent

P M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Lovely hotel. Room was a good size and clean. Great location for NEC and good choice of bars and restaurants. We parked in multi story car park, small spaces but not really too much of an issue
Stayed 1 night in Nov 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and very helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and relaxing.
Stayed 1 night in Nov 2024

2/10 Terrible

yomi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor service, no empathy from staff when I had to check out at 6pm due to a family emergency.
Stayed 1 night in Feb 2025

10/10 Excellent

Sinetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Great location!
Stayed 1 night in Sep 2024