Find Hotel with a Concierge in West Kensington

"The rooms are nice and the people at this hotel are top tier. Ive been to a lot of hotels but this one went above and beyond when we needed an extra night due to unforeseen circumstances. Without asking, The concierge walked over to the computer to help us find flights when the train was down. I would definitely stay here again."

"The property was extremely close to public transport. Staff was super friendly and bent over backwards to help with any questions or concerns. The room w/ kitchenet was great. Water pressure was perfect. My mattress was hard and wifi was weak. It worked well on my Chromebook, but was terrible on the phone. The front stairs need railings. Slippery when it rains."

"Overall did the job, however was disappointed by the lack of a robe when this was on the room spec as well as faulty electrics as bulbs were out in the bathroom and some plug sockets did not work. For the money we paid we were very disappointed! "

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"Was not too bad for the price. Overage London hotel room but was clean."

"Very clean room, comfortable bed, decent shower. Staff extremely helpful and kind when my partner had to go to A&E in the night. Good location by tube. Second stay, would stay again. "