Find Luxury Hotels in Umeda

"We had a wonderful experience at this hotel. The staff is eager to assist with every need. The rooms are lovely, and the amenities anticipate every need. What an amazing ending to our Japan vacation! We would stay again in a heartbeat!!"

"Great, respectful, attentive staff. Our room was okay nothing fancy, however, breakfast was great. You would need to walk ~10-15 min. from the hotel to Osaka Station. All-in-all we enjoyed our stay there."

"My wife is very disappointed with another guest filming in the Bath House on her Phone which was reported to your staff at the time. Unfortunately there was no follow-up as my wife was concerned that that person had taken footage of her naked in the bathhouse. We firstly find it unacceptable that a guest can do such a thing and secondly were disappointed that there was no response from the staff at your hotel and we still don't know whether that person has footage taken in the bathhouse."

"I will definitely recommend but not a Japanese experience. It feels like coming back into the US once you come into the hotel. "

"Immaculate room. Exemplary service. "

"Came at a very busy time of the year with rooms at 100% capacity! Breakfast queue was long on the first day but staff handled crowds well. Food and service great and personal! Shout out to Ayaka, concierge for all her recommendations!"

"Staff are straight face. Theirgreetings are too artificial, can tell that that are just doing their job, not really presenting the sincere hospitality greetings which a hotel suppose to be. May be there is a language barrier, everything I asked were reply with a "No, Can't do" manner. Hope the management can cosider improvement in these areas. "

"Wonderful stay, wonderful hotel. "