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"I love the look and feel of the Paper Collective, which is cool and fun. I didn't love that the pillows offer not head support (and when I asked for more pillows, it had to be multiple times), the smallness of the shower that caused flooding all the time, or the rudeness of the front desk staff. I will say the maintenance and housekeeping staff were gems -- friendly, attentive, and overall wonderful. The bar or restaurant was never open, so I can't weigh in on that. The coffeemaker in our room...

"Stay was comfortable and the room was big, especially for New York. My only annoyance is that maid service is not standard daily. We were asked upon arrival if we'd like daily service. We said we would, and it was not provided. On day 3 of our 5 day stay we explicitly asked and the room was not serviced until we went downstairs and asked for a THIRD time. It was just an interesting approach. We also had to ask for towels daily. If that was fixed, would have been a flawless stay. "

"Great security and friendly staff."

"We had such a wonderful experience! Would definitely recommend to friends and will be coming back when visiting New York. "

"Breakfast not included and the limited menu was crazy expensive. "

"Good experience "

"Excellent staff were very kind and ready to help you if you need anything I would definitely recommend this hotel and will stay here again."

"The hotel is basic, but it gets the basics right. Very affordable hotel in NYC with great access to public transit. As long as you’re not expecting the Ritz Carlton, you will be fine."