31 Street Broadway Hotel

2.0 star property
Aparthotel with a 24-hour front desk, steps from 5th Avenue

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for 31 Street Broadway Hotel

Exterior
Private Apartment, common Bathroom  (219) | WiFi, bed sheets
Studio, Private Bathroom (862) | Private kitchen
Private room, Common Bathrooms (515) | WiFi, bed sheets
Front of property

Reviews

5.4 out of 10

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Washer
  • Dryer
  • Room service
The price is AED 143
AED 812 total
includes taxes & fees
3 Jan - 4 January 2025

Room options

Available filters for rooms
Showing 68 of 68 rooms

Private Comfort Apartment, Kitchenette, common Bathroom (413)

Highlights

Heating
Washer/dryer
Pet friendly
  • 11 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Double Bunk Bed

Studio, Private bathroom (235)

Highlights

Heating
Washer/dryer
Private bathroom
Pet friendly
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bunk Bed

Exclusive Private Room 236, Private Bath

Highlights

Heating
Washer/dryer
Pet friendly
  • Studio
  • 1 bathroom
  • Sleeps 8
  • 2 Double Bunk Beds

Private room, Shared Bathroom (723)

Highlights

Heating
Washer/dryer
2 bathrooms
Pet friendly
  • Studio
  • 2 bathrooms
  • Sleeps 3
  • 1 Double Bed

Private room, Common Bathrooms (515)

Highlights

Heating
Washer/dryer
Pet friendly
  • Studio
  • Sleeps 5
  • 1 Double Trundle Bed and 2 Twin Beds

Studio

Highlights

Heating
Washer/dryer
  • Studio
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bunk Bed and 1 Twin Bed

Studio, Private Bathroom (443)

Highlights

Heating
Washer/dryer
Private bathroom
Pet friendly
  • Studio
  • 1 bathroom
  • Sleeps 6
  • 3 Double Beds

Private Apartment, common Bathroom (630)

Highlights

Heating
Washer/dryer
Private bathroom
Pet friendly
  • 9 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Private Royal Studio with a Private bathroom (640)

Highlights

Heating
Washer/dryer
Private bathroom
Pet friendly
  • 37 sq m
  • Studio
  • 1 bathroom
  • Sleeps 8
  • 1 Double Bunk Bed and 2 Double Trundle Beds

Private room, Common bathrooms (417)

Highlights

Air conditioning
Heating
Kitchenette
Mini-fridge
Washer/dryer
Premium bedding
Microwave
Cookware/dishes/utensils
  • 13 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Studio, Private Apartment (409)

Highlights

Heating
Washer/dryer
Pet friendly
  • Studio
  • 1 bathroom
  • Sleeps 8
  • 2 Double Beds and 1 Double Bunk Bed

Studio, Kitchenette (1103)

Highlights

Heating
Kitchenette
Washer/dryer
Pet friendly
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Room

Highlights

Heating
Washer/dryer
  • Studio
  • Sleeps 2
  • 1 Double Bed

Basic Room

Highlights

Heating
Washer/dryer
  • Studio
  • Sleeps 3
  • 1 Twin Bunk Bed and 1 Double Bed

Studio, Private apartment (211)

Highlights

Heating
Washer/dryer
Private bathroom
Pet friendly
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 6
  • 3 Double Beds

Studio, Private Bathroom (721)

Highlights

Heating
Washer/dryer
Private bathroom
Pet friendly
  • Studio
  • 1 bathroom
  • Sleeps 6
  • 3 Double Beds

Studio, Private Bathroom (862)

Highlights

Heating
Washer/dryer
Private bathroom
Pet friendly
  • Studio
  • 1 bathroom
  • Sleeps 9
  • 4 Double Beds and 1 Double Sofa Bed

Apartment, Shared Bathroom (819)

Highlights

Heating
Washer/dryer
Pet friendly
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Studio, Kitchenette (207)

Highlights

Heating
Kitchenette
Washer/dryer
Pet friendly
  • Studio
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bunk Bed

Private room, Shared Bathroom (613)

Highlights

Heating
Washer/dryer
Separate bedroom
Pet friendly
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Private Comfort Apartment, Kitchenette, common Bathroom (526)

Highlights

Heating
Kitchenette
Washer/dryer
Pet friendly
  • 13 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bunk Bed

Private Comfort Apartment, Kitchenette, common Bathroom (212)

Highlights

Heating
Kitchenette
Washer/dryer
Separate bedroom
Pet friendly
  • 12 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Studio

Highlights

Heating
Washer/dryer
  • Studio
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bunk Bed and 1 Double Bed OR 1 Double Bed

Private Room, Kitchenette, common Bathroom (428)

Highlights

Heating
Kitchenette
Washer/dryer
Pet friendly
  • 13 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bunk Bed

Studio 410

Highlights

Heating
Kitchenette
Washer/dryer
Pet friendly
  • Studio
  • 1 bathroom
  • Sleeps 8
  • 2 Double Beds and 1 Double Bunk Bed

Apartment With Shared Bathroom (513)

Highlights

Heating
Washer/dryer
Pet friendly
  • Studio
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Room, Shared Bathroom (519)

Highlights

Individually furnished
Individually decorated
Heating
Washer/dryer
Pet friendly
  • Studio
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Private Comfort Apartment, Kitchenette, common Bathroom (820)

Highlights

Heating
Washer/dryer
Pet friendly
  • 13 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Private Room | Shared Bathroom (814)

Highlights

Heating
Washer/dryer
2 bathrooms
  • Studio
  • 2 bathrooms
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Room, Shared Bathroom (529)

Highlights

Heating
Washer/dryer
Pet friendly
  • 13 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Large Twin Bunk Bed

Private Room, Kitchenette, common Bathroom (815)

Highlights

Heating
Kitchenette
Washer/dryer
Pet friendly
  • 9 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Room, Shared Bathroom (619)

Highlights

Heating
Washer/dryer
Pet friendly
  • 14 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bunk Bed

Private Comfort Apartment, Kitchenette, common Bathroom (525)

Highlights

Heating
Kitchenette
Washer/dryer
Separate bedroom
Pet friendly
  • 11 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Private Apartment, common Bathroom (818)

Highlights

Heating
Washer/dryer
Private bathroom
2 bathrooms
Pet friendly
  • 13 sq m
  • Studio
  • 2 bathrooms
  • Sleeps 4
  • 1 Double Bunk Bed

Private Comfort Apartment, Kitchenette, common Bathroom (517)

Highlights

Heating
Kitchenette
Washer/dryer
Pet friendly
  • 13 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Private Apartment, Shared Bathroom (727)

Highlights

Heating
Washer/dryer
Pet friendly
  • 9 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bunk Bed

Private room, Common Bathrooms (419 )

Highlights

Heating
Washer/dryer
Pet friendly
  • Studio
  • Sleeps 4
  • 1 Double Bunk Bed

Private Apartment, common Bathroom (724)

Highlights

Heating
Washer/dryer
Pet friendly
  • 9 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Studio, Private Bathroom (1008)

Highlights

Heating
Washer/dryer
Private bathroom
Pet friendly
  • Studio
  • 1 bathroom
  • Sleeps 5
  • 2 Double Bunk Beds OR 1 Twin Bed

Single Room

Highlights

Heating
Washer/dryer
  • Studio
  • Sleeps 8
  • 4 Double Beds

Private Comfort Apartment, Kitchenette, common Bathroom (813)

Highlights

Heating
Washer/dryer
Pet friendly
  • 13 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Private Apartment, Common Bathroom (217)

Highlights

Heating
Washer/dryer
Pet friendly
  • 14 sq m
  • Studio
  • Sleeps 4
  • 1 Double Bunk Bed

Private Apartment, common Bathroom (213)

Highlights

Heating
Washer/dryer
Pet friendly
  • 13 sq m
  • Studio
  • City view
  • Sleeps 3
  • 1 Twin Trundle Bed

Private Apartment, Shared Bathroom (741)

Highlights

Heating
Washer/dryer
Separate bedroom
Pet friendly
  • 14 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Private Apartment, common Bathroom (816)

Highlights

Heating
Washer/dryer
Separate bedroom
Pet friendly
  • 9 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Private Apartment, common Bathroom (219)

Highlights

Heating
Washer/dryer
Pet friendly
  • 13 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Double Bunk Bed

Comfort Apartment, Common Bathroom, Kitchenette (823)

Highlights

Heating
Kitchenette
Washer/dryer
Separate bedroom
Pet friendly
  • 14 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Private Apartment, Common Bathroom (512)

Highlights

Heating
Washer/dryer
Pet friendly
  • 13 sq m
  • Studio
  • Sleeps 4
  • 1 Double Bunk Bed

Studio

Highlights

Heating
Washer/dryer
Private bathroom
  • Studio
  • 1 bathroom
  • Sleeps 5
  • 2 Large Twin Bunk Beds and 1 Twin Bed

Private Apartment, common bathroom (628)

Highlights

Heating
Kitchenette
Washer/dryer
Pet friendly
  • 11 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bunk Bed

Studio,Private Apartment with Kitchenette (536)

Highlights

Heating
Kitchenette
Washer/dryer
Private bathroom
Pet friendly
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bunk Bed

Studio, Private Bathroom (1108)

Highlights

Heating
Kitchenette
Washer/dryer
Private bathroom
Pet friendly
  • Studio
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bunk Bed OR 1 Twin Bed

Private Apartment, common Bathroom (418)

Highlights

Heating
Washer/dryer
Pet friendly
  • 11 sq m
  • Studio
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

Studio, Private room, Private bathroom (303)

Highlights

Heating
Washer/dryer
Pet friendly
  • Studio
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bunk Bed and 1 Twin Bed

Apartment With Shared Bathroom (719)

Highlights

Heating
Kitchenette
Washer/dryer
Pet friendly
  • Studio
  • Sleeps 4
  • 2 Double Beds

Apartment, Shared Bathroom (826)

Highlights

Heating
Washer/dryer
Separate bedroom
Pet friendly
  • 11 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Private Apartment, common Bathroom (712)

Highlights

Heating
Washer/dryer
Pet friendly
  • 13 sq m
  • Studio
  • Sleeps 4
  • 1 Double Bunk Bed

Private Apartment, common Bathroom (615)

Highlights

Heating
Washer/dryer
Pet friendly
  • 13 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 6
  • 2 Double Bunk Beds

Comfort Apartment, Shared Bathroom (218)

Highlights

Heating
Washer/dryer
Pet friendly
  • 11 sq m
  • Studio
  • Sleeps 4
  • 1 Double Bunk Bed

Private Apartment, Shared Bathroom (541)

Highlights

Heating
Washer/dryer
Pet friendly
  • 11 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bunk Bed

Private Comfort Apartment, Kitchenette, common Bathroom (522)

Highlights

Heating
Kitchenette
Washer/dryer
Pet friendly
  • 9 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bunk Bed

Studio, Private Bathroom (311)

Highlights

Heating
Washer/dryer
Private bathroom
Pet friendly
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 8
  • 2 Double Beds and 1 Double Bunk Bed

Private Room, Half Bathroom (141)

Highlights

Heating
Washer/dryer
  • Studio
  • 1 bathroom
  • Sleeps 9
  • 1 Twin Bed and 4 Double Beds

Private Comfort Apartment, Kitchenette, common Bathroom (528)

Highlights

Heating
Kitchenette
Washer/dryer
Pet friendly
  • 9 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Private Apartment, Shared Bathroom (676)

Highlights

Heating
Washer/dryer
Separate bedroom
Pet friendly
  • 9 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Studio, Private Bathroom (623)

Highlights

Heating
Kitchenette
Washer/dryer
Private bathroom
Pet friendly
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 8
  • 3 Double Beds

Comfort Apartment, Common Bathroom, Kitchenette (717)

Highlights

Heating
Kitchenette
Washer/dryer
Separate bedroom
Pet friendly
  • 14 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bunk Bed and 1 Twin Bed

Private Apartment, common Bathroom (744)

Highlights

Heating
Washer/dryer
Pet friendly
  • 13 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Map
38 West 31st Street, New York, NY, 10001

What's nearby

  • Empire State Building - 5 min walk - 0.4 km
  • Madison Square Garden - 7 min walk - 0.6 km
  • Broadway - 11 min walk - 1.0 km
  • Times Square - 12 min walk - 1.1 km
  • Grand Central Terminal - 17 min walk - 1.5 km

Getting around

  • New York W 32nd St. Station - 2 min walk
  • 28 St. Station (Broadway) - 4 min walk
  • LaGuardia Airport (LGA) - 34 min drive

Restaurants

  • ‪Jongro BBQ - ‬3 min walk
  • ‪Tous Les Jours - ‬3 min walk
  • ‪Tiger Sugar - ‬1 min walk
  • ‪Everdene - ‬2 min walk
  • ‪Irving Farm Coffee Roasters - ‬2 min walk

About this property

31 Street Broadway Hotel

Aparthotel with a 24-hour front desk, steps from 5th Avenue
Along with WiFi in public areas, this smoke-free aparthotel has laundry facilities and a 24-hour front desk. Other amenities include a TV in a common area. Each apartment features a washer/dryer, WiFi, and room service. Housekeeping is available once per stay.
31 Street Broadway Hotel offers 28 accommodations with washers/dryers. This New York aparthotel provides wireless Internet access for a surcharge. Housekeeping is provided once per stay.

Languages

Arabic, Chinese (Mandarin), English, French, German, Korean, Portuguese, Russian, Spanish, Vietnamese

Property amenities

Internet

  • WiFi available (USD 5 per day)

Parking and transportation

  • No onsite parking available

Dining

  • Room service available

Bedrooms

  • Bed sheets provided

Entertainment

  • TV in a common area

Laundry

  • Washer/dryer
  • Laundry facilities

Comfort

  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 65 per pet per stay

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Housekeeping (once per stay)
  • Luggage storage
  • 24-hour front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)

General

  • 28 rooms
  • Traditional architecture

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 70
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 175 per accommodation, per stay
  • A tax is imposed by the city: USD 3.5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 5 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 5 per day (rates may vary)
  • Pet fee: USD 65 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 70 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned

Property is also known as

Grand NYC Apartment New York
Grand NYC Apartment
Grand NYC New York
Grand NYC
The Grand NYC
1234 Broadway Avenue
31 Street Broadway New York
31 Street Broadway Hotel New York
31 Street Broadway Hotel Aparthotel
31 Street Broadway Hotel Aparthotel New York

Frequently asked questions

Is 31 Street Broadway Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 65 per pet, per stay. Service animals are exempt from fees.

How much is parking at 31 Street Broadway Hotel?

This property doesn't offer parking.

What time is check-in at 31 Street Broadway Hotel?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Early check-in is available for a fee of USD 70 (subject to availability). Late check-in is available during limited hours.

What time is check-out at 31 Street Broadway Hotel?

Check-out is at 10:00 AM. Late check-out is available for USD 50 (subject to availability).

Where is 31 Street Broadway Hotel located?

Located in Manhattan, this aparthotel is within a 5-minute walk of 5th Avenue, Empire State Building, and Macy's. Madison Square Garden and Broadway are also within 15 minutes. 28 St. Station (Broadway) and 34 St. Station (Herald Square) are within a 5-minute walk.

31 Street Broadway Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 108 out of 973 reviews" "
Rating 8 - Good. 208 out of 973 reviews" "
Rating 6 - Okay. 191 out of 973 reviews" "
Rating 4 - Poor. 139 out of 973 reviews" "
Rating 2 - Terrible. 327 out of 973 reviews" "

6.0/10

Cleanliness

5.2/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, affordable, no problems. I would stay here again.
Stayed 2 nights in Dec 2024

8/10 Good

Tammy

Traveled with family
Liked: Cleanliness, property conditions & facilities
This was a nice dorm style room with a private bathroom. The tempting the room was impossible to regulate. I’m glad we were not here in the summer but overall nice accommodation.
Stayed 3 nights in Dec 2024

4/10 Poor

Nunzia

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The location itself is amazing… But the communal bathroom only has two showers and one was broken. It’s like a beach shower where it’s on a timer and you have to push it every 15 seconds. Not only that but the AC does not work at all. There’s no trash cans or anything. And clearly no one knows how to be in this hotel because everywhere you walk it stinks.
Stayed 3 nights in Dec 2024

4/10 Poor

DORIS

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Amanda

Traveled with family
Stayed 4 nights in Oct 2024

10/10 Excellent

Talley Medina

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We went as a girls trip we loved it this property was truly the nyc experience our rooms view was amazing we stayed in 623 we had 4 beds a kitchen and a bathroom it was clean and cute loft style our room did get super hot but it was a. Easy fix to turn off the three room heaters and open the window. We could see the Macy’s and the Empire State Building from our room. This is a place I will stay again the price and location where perfect. Staff was good luggage hold was 10 a bag not free but it was worth it. Easy access to the subway and about 10blocks from time square. The shower water doesn’t get very hot. Overall this was great. I will book again! It’s not a 5star hotel it’s an authentic New York loft!
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
If you're looking for something affordable and easy, this is the place. Close to subway and Macy's. Alot of great eating options around or a Target for some groceries
Stayed 3 nights in Dec 2024

4/10 Poor

Bella

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Diego

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There were cockroaches in the kitchen cabinets and no individual bathrooms for the room. Never returning here.
Stayed 1 night in Nov 2024

6/10 Okay

DORIS

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Amenities
O banheiro e compartilhado
Stayed 1 night in Nov 2024

10/10 Excellent

Eriks

Liked: Property conditions & facilities
Was good for the price
Stayed 2 nights in Nov 2024

4/10 Poor

Rushia

Stayed 3 nights in Nov 2024

2/10 Terrible

Lilibeth

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
No concern at all for the clients. They make story not to give back the deposit.
Stayed 4 nights in Nov 2024

2/10 Terrible

brahim

Disliked: Property conditions & facilities
Very rude stuff ,shared bathrooms not clean I will not recommend it to no one the worst place I have ever stayed in and close to $400 for 2 nights without a bathroom and you must clean the dishes or they charge your card horrible
Stayed 2 nights in Nov 2024

4/10 Poor

Natalie

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We paid for internet and it didn't reach the 10th floor. There was no TV remote. We asked for a remote and refund for the internet, but the host never reached out to us (I had called, texted, and sent message on this website, nothing). I asked daily at the lobby for a remote, refund for internet, and they kept telling me to ask the next morning and they would tell the owner. The next morning, the same thing. Finally, the lobby said he spoke to the owner, and she said there was a tv remote in the room, but it was hidden. He didn’t know where it was hidden. Why not put it on a table? The remote was not in the unit. I asked for new towels on the 3rd day there, lobby didn't give them. On the 4th day, I asked for towels again, they begrudgingly gave us 2 towels, even though we had 5 people in our room. We were there for 6 days and only received 2 new towels. There was no housekeeping, which is ok, but at least provide towels.There was a mouse and a mouse hole. Wedid not receive the room we requested when we booked. It had a different layout, it was 2 doubles and a twin, all in a triple bunk bed. The people sleeping on the bottom bed has about 2.5 ft to crawl in. The railing for the bunk bed was loose. There was mold in the shower. The stools were the same height as the table, so we ate sitting on the floor. The place is affordable and walking distance to Empire State Building and Times Square, but the customer service was horrendous. Be prepared to never hear back from the host.
Stayed 5 nights in Nov 2024

10/10 Excellent

PAULA

Liked: Cleanliness, amenities, property conditions & facilities
My second time staying there. Very good experience.
Stayed 2 nights in Nov 2024

6/10 Okay

Ma Victoria

Stayed 2 nights in Oct 2024

6/10 Okay

Giovanny

Liked: Cleanliness, property conditions & facilities
Eh it was okay too much money for what it is
Stayed 1 night in Oct 2024

2/10 Terrible

Alex

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Greg

Stayed 1 night in Oct 2024

8/10 Good

Dylan

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed here with 2 other people, it’s small but the location is unmatched for the price, bathrooms and showers are shared but never was a problem for us. Some hidden fees upon arrival but nothing major. Very nice staff would stay here again!
Stayed 4 nights in Oct 2024

10/10 Excellent

Vesna

Liked: Cleanliness, property conditions & facilities
All good, good quality bathroom, kitchen, and 2-persons bunk-bed room. No bad experiences as in other reviews.
Stayed 3 nights in Sep 2024

2/10 Terrible

Lance

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible customer service. Bathroom had homeless people using it for showers and getting high. Dirty rooms
Stayed 2 nights in Oct 2024

4/10 Poor

Jenny

Traveled with family
Disliked: Amenities, property conditions & facilities
to start the property is in great location to everything....seemed like your avg. place to stay when got there. First knew place was small....picked the shared bathroom vs common....thinking we would share with another room...not the case it was shared with many people. other issue was the shower....its a box an no where to put your clothes....wasnt expecting that. wish they would list what your bathroom actually is. so we went to bed to wake up to our food sitting on the counter had holes in the bags....bag of candy looked to be chewed up....then saw turds and knew there were mice so we thought. Told the front about it but they acted like who is your host...didnt know what that was....just went thru expedia....but to find out must be places that are owned and then rented out so no one to assist you. needed another pillow to find out you only get what your "host" leaves, well went to bed to wake up to hearing feet/nails running across the floor and hearing something in our garbage can. to find out it was a RAT!!!!! I couldnt.....reached out to the front nothing,....messaged on expedia nothing.....pulled out fridge to see where it could come from to find rat traps behind fridge!!!! NO WHERE IN AD DID IT SAY WE WOULD HAVE ROOMMATES CRITTERS!!! I messaged asking for a refund and no response. Great location but wish i had known before i took this place. NOT HAPPY AS NOW THEY WONT MESSAGE BACK....WOULD LOVE TO SHARE PICS!!!

2/10 Terrible

Daphnee

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
A LOT of hidden fees, absolutely ridiculous! The locks on the doors are so confusing, which made me and my friend feel unsafe! Communal bathrooms and no paper towels or anything to dry your hands?!! There’s no covers for the beds just a thin sheet like what?
Stayed 1 night in Oct 2024