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Ace Hotel Kyoto

4.0 star property
Pet-friendly hotel connected to a shopping center in Karasuma with a 24-hour fitness center

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Photo gallery for Ace Hotel Kyoto

Garden views
Reception
Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) | Premium bedding, down comforters, minibar, in-room safe
Garden views
Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs) | Premium bedding, down comforters, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Pet friendly
  • Room service
  • Housekeeping
  • Breakfast available
The current price is AED 876
AED 969 total
includes taxes & fees
4 Mar - 5 Mar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) | Premium bedding, down comforters, minibar, in-room safe

Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 98 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs) | Premium bedding, down comforters, minibar, in-room safe

Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 78 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs) | Premium bedding, down comforters, minibar, in-room safe

Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 60 sq m
  • Sleeps 6
  • 4 Twin Futons

View all photos for Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) | Premium bedding, down comforters, minibar, in-room safe

Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) | Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Premium bedding, down comforters, minibar, in-room safe

Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs) | Premium bedding, down comforters, minibar, in-room safe

Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Premium bedding, down comforters, minibar, in-room safe

Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Premium bedding, down comforters, minibar, in-room safe

Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
245-2 Aneyakojidori, Higashinotoin-nishiiru Kurumayacho, Kyoto, Kyoto, 604-8185

What's nearby

  • Shijo Street - 9 min walk
  • Nishiki Market - 10 min walk
  • Pontocho Alley - 14 min walk
  • Nijō Castle - 15 min walk
  • Kyoto Imperial Palace - 19 min walk

Getting around

  • Karasuma Oike Station - 2 min walk
  • Karasuma Station - 9 min walk
  • Itami Airport (ITM) - 55 min drive

Restaurants

  • ‪スターバックス - ‬1 min walk
  • サントリービバレッジ
  • ‪スターバックス - ‬2 min walk
  • ‪麺屋優光 - ‬1 min walk
  • スタンプタウン・コーヒー・ロースターズ

About this property

Ace Hotel Kyoto

Upscale hotel near Nishiki Market
Kawaramachi Street and Pontocho Alley are located near Ace Hotel Kyoto, which provides an art gallery on site, a shopping mall on site, and a coffee shop/cafe. The on-site restaurant, Mr. Maurices Italian, features garden views. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks include:
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and wedding services
  • A reception hall, concierge services, and a front-desk safe
  • A ballroom, tour/ticket assistance, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All 213 rooms offer comforts such as free international calls and premium bedding, in addition to perks like wet bars and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 43-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, LED light bulbs, and refrigerators

Awards and affiliations

Ace Hotel Kyoto is listed in the 2021 Condé Nast Traveler Hot List.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: JPY 4800 for adults and JPY 4800 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Hosted evening meal available daily for a fee of JPY 5500

Restaurants on site

  • Mr. Maurices Italian
  • STUMPTOWN
  • PIOPIKO

Things to do

  • 24-hour fitness center
  • Art gallery
  • Bike parking
  • Designer stores
  • Free bicycle rentals
  • Shopping mall
  • Shopping

Family friendly

  • Baby bath
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar
  • Refrigerator
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast is not included in the Breakfast rate for children age 12 and younger.
Guests are required to contact the property in advance to make arrangements to bring their pet. Otherwise, pets will not be allowed.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 14300 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 6215.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: JPY 15000 per accommodation, per night
  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 4800 for adults and JPY 4800 for children
  • Pet fee: JPY 14300 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: JPY 6215.0 per night
  • Hosted evening meal: JPY 5500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ace Hotel Kyoto Hotel
Ace Hotel Kyoto Kyoto
Ace Hotel Kyoto Hotel Kyoto

Frequently asked questions

Is Ace Hotel Kyoto pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a fee of JPY 14300 per pet, per night. Service animals are exempt from fees.

What time is check-in at Ace Hotel Kyoto?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Ace Hotel Kyoto?

Check-out is at noon.

Where is Ace Hotel Kyoto located?

Located in Karasuma, this hotel is within a 10-minute walk of Kyoto International Manga Museum, Nishiki Market, and Shijo Street. Kawaramachi Street and Pontocho Alley are also within 15 minutes. Karasuma Oike Station is only a 2-minute walk and Marutamachi Station is 9 minutes.

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Ace Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 688 out of 800 reviews
Rating 8 - Good. 71 out of 800 reviews
Rating 6 - Okay. 24 out of 800 reviews
Rating 4 - Poor. 10 out of 800 reviews
Rating 2 - Terrible. 7 out of 800 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great shops and great location.
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Great vibe, large rooms, comfortable beds, great shower/bathroom and convenient location.
Stayed 3 nights in Feb 2025

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location！ And,very friendly for dog and dog owners.
Stayed 1 night in Jan 2025

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel, very kids friendly , we will definitely come back
Stayed 3 nights in Jan 2025

10/10 Excellent

Kathryn

Liked: Amenities
Very central in Kyoto. Great property and wonderful stafd
Stayed 5 nights in Feb 2025

10/10 Excellent

Juliette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely convenient to walk and discover shops and temples, palace. Beautifully decorated and the breakfast was awesome!
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal hotel - staff were fantastic and very helpful and it was perfectly situated near public transport and shops
Stayed 2 nights in Dec 2024

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Garrison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great decor, and excellent coffee in the hotel!
Stayed 3 nights in Nov 2024

10/10 Excellent

DAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, highly recommend it. It’s unlike other chain hotels it’s got some charm and character. The attention to details and design of the place and the location, it checks all the boxes for me.
Stayed 4 nights in Jan 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love this hotel! Room is big too!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fun room. Would definitely stay here again!
Stayed 3 nights in Nov 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect !
Stayed 3 nights in Jan 2025

10/10 Excellent

Shiyuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted with excellent service and the hotel has great ambiance for the surrounding environment. The room is equipped with a record player which is a nice touch for our stay. Absolutely amazing experience!
Stayed 2 nights in Feb 2025

10/10 Excellent

Mackensie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ace Hotel Kyoto is phenomenal in every way. Centrally located, this spot is perfect for accessing transit, convenience stores, restaurants, bars, and museums. The hotel it self is gorgeous and made it difficult to leave! Thank you for a wonderful stay! I hope everyone who visits Kyoto will consider the Ace Hotel for their stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is so spacious feels like back home, lol
Stayed 3 nights in Feb 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay - great location, attentive and helpful staff and surrounding shops, restaurants and area made getting around Kyoto easy for our family of 4 (2 adults and 2 college aged children). Hotel had the right vibe for our family.
Stayed 5 nights in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hip atmosphere, beautiful architecturally.
Stayed 5 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing place to stay in Kyoto. Enjoyed the Ace Hotel's amenities. Lots of interesting places within walking distance. First rate staff who were extremely helpful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and chic hotel. Great value for a spacious and well designed room with a cute balcony
Stayed 3 nights in Dec 2024

10/10 Excellent

Sidney

Liked: Amenities
Beautiful hotel, loved that it was pet-friendly for my pug Kuma!
Stayed 2 nights in Nov 2024

10/10 Excellent

Youngsuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers an excellent experience with prompt responses to any requests. The breakfast and coffee are outstanding and available at any time, making mornings especially enjoyable. Its location is also a major plus, with plenty of restaurants and amenities nearby. However, one downside is that the lobby is frequently occupied by outsiders, which can be both an advantage and a drawback depending on the situation.
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff!
Stayed 2 nights in Oct 2024

10/10 Excellent

KELLY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just perfect
Stayed 2 nights in Jan 2025

10/10 Excellent

Shogo

Liked: Cleanliness, staff & service, property conditions & facilities
Best!!
Stayed 1 night in Jan 2025