Find Hotel with a Concierge in Cozumel

"It was an absolutely amazing trip. We got one of the level suites, and it was such a great decision. The staff is very helpful and everything runs well. It was a fantastic way to spend our honeymoon, and they even gave us a banner and some pins that daid honeymooners. Everything felt professional and personal."

"Property was nice, quiet and conveniently located downtown. Close to shopping and lots of local dining options. They have a great breakfast buffet each morning. But the best part was the staff; they were incredibly friendly and helpful!"

"Great!"

"The property was truly beautiful and all of the staff was amazing, friendly, and was there for you 24/7. They also have a pier that dive boats can pull right up to if you’re going for a diving trip. Will be staying again."

"El Coz has one of the nicest beaches and has excellent snorkeling, as well as other activities. We've been going here for over 20 years and always thoroughly enjoy our stay. It is getting older and in need of a face-lift but the staff are like family and always take great care of us."

"This place is awesome. Great food excellent service clean nice beach. I will be back"

"Elihut, the manager, is phenomenal. He is friendly, informative and has made mass improvements to this property."

"We liked the layout of the property and we stayed in Building 18. We liked the fact that there are "specialty restaurants" with sit down seating but the food was just okay. Sometimes the buffet dinner was better. We did not like that the scuba shop wanted to charge us $5 per person per day, just for a boat to come pick us up to go scuba dive every day. We felt that was odd since we were guest at the hotel. It would also be nice to get a print out of the weeks buffet theme and evening entertainment, so we could plan our week. We did upgrade to the specialty check in level but was unimpressed with Daniella's personality and charm. I never got my beach towel cards, and she never mentioned booking the specialty restaurants had to be booked with her. Everyone else was wonderful & helpful"

"We really liked the staff and how friendly they were! Our housekeeping staff was amazing. The food was good. We could have been instructed better on how to use the adjoining resorts. The pools could have used more water in them to maintain the cleanliness. For it being a Secrets Resort we did feel that the evening entertainment fell short compared to other Secrets Resorts we have stayed at. Overall loved the area, excursions and Cozumel 😁"