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Fiesta Americana Cozumel All Inclusive

4.0 star property
Escape to a tropical paradise with soothing spa treatments and delicious Italian cuisine. Relax by the outdoor pool or take a leisurely bike ride through nature.

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Photo gallery for Fiesta Americana Cozumel All Inclusive

Outdoor pool, open 8:00 AM to 7:00 PM, free cabanas, pool umbrellas
Deluxe Room, 2 Double Beds, Non Smoking, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board
Sundeck
Beach/ocean view
Snorkeling

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • All inclusive
The current price is AED 911
AED 1,131 total
includes taxes & fees
11 Feb - 12 Feb

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 3 Bedrooms, Non Smoking (Imperial)

Free minibar, in-room safe, blackout drapes, iron/ironing board

Suite, 3 Bedrooms, Non Smoking (Imperial)

Highlights

Furnished balcony
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
  • 176 sq m
  • Ocean view
  • Sleeps 9
  • 2 King Beds, 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Master)

Free minibar, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Master)

Highlights

Furnished balcony
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
  • 79 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Free minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
  • 119 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed, Non Smoking, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Ceiling fan
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Master Suite with Plunge Pool, 1 King

Master Suite with Plunge Pool, 1 King | Free minibar, in-room safe, blackout drapes, iron/ironing board

Master Suite with Plunge Pool, 1 King

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Governor)

Free minibar, in-room safe, blackout drapes, iron/ironing board

Suite (Governor)

Highlights

Furnished balcony
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
  • 37 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Ceiling fan
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 3 Bedrooms, Private Pool

Free minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite, 3 Bedrooms, Private Pool

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 119 sq m
  • Sleeps 10
  • 2 King Beds and 2 Double Beds

View all photos for Honeymoon Suite

Honeymoon Suite | Air conditioning

Honeymoon Suite

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Carretera A Chankanaab Km 7 5, Cozumel, QROO, 77600

What's nearby

  • Dolphin Discovery - 15 min walk
  • Chankanaab National Park - 18 min walk
  • Chankanaab Beach Adventure Park - 19 min walk
  • Paradise Beach - 8 min drive
  • Playa Mia Grand Beach and Water Park - 8 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 22 min drive

Restaurants

  • ‪Puerta Maya - ‬7 min drive
  • ‪Margaritaville - ‬7 min drive
  • ‪Three Amigos Cozumel - ‬6 min drive
  • ‪Pancho's Backyard - ‬7 min drive
  • ‪Bar Mandy - ‬7 min drive

About this property

Fiesta Americana Cozumel All Inclusive

Upscale all-inclusive property near Chankanaab National Park
Located close to Paradise Beach and Playa Mia Grand Beach and Water Park, Fiesta Americana Cozumel All Inclusive provides a swim-up bar, a poolside bar, and a terrace. Treat yourself to a deep-tissue massage, a detox wrap, or a body scrub at the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Yoga classes are offered at the gym; other things to do include snorkeling. Stay connected with free WiFi in public areas, and guests can find other amenities such as a coffee shop/cafe and a garden.
You'll also find perks like:
  • An outdoor pool and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Bike rentals, an electric car charging station, and a 24-hour front desk
  • Air hockey, an elevator, and 1 meeting room
  • Guest reviews give top marks for the helpful staff
Room features
All 102 rooms have comforts such as 24-hour room service and furnished balconies, in addition to perks like air conditioning and free stocked minibars. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Childcare services, free infant beds, and free extra beds
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 42-inch LCD TVs with cable channels
  • Wardrobes/closets, travel cribs, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Snorkeling

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • 7 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Rosato
  • El Mexicano
  • Peninsula
  • Cevicheria
  • Vina del Mar

Things to do

  • Air hockey
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Foosball table
  • Full-service spa
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snorkeling
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Travel crib

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1560 square feet of space)
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Reflexology
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Double-glazed windows
  • Games
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels

Food and drink

  • Champagne service
  • Free minibar

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.87 per accommodation, per night
  • Sanitation services: USD 4 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cozumel Fiesta Americana
Fiesta Americana Cozumel All Inclusive All-inclusive property
Fiesta Americana All Inclusive Cozumel
Fiesta Americana Cozumel
Fiesta Americana Cozumel All Inclusive
Fiesta Cozumel
Fiesta Americana Cozumel All Inclusive Hotel Cozumel
Fiesta Americana Cozumel Dive Resort
Fiesta Americana Cozumel All Inclusive Hotel
Fiesta Americana Cozumel All Inclusive
Hotel Fiesta Americana Cozumel - All Inclusive Cozumel
Cozumel Fiesta Americana Cozumel - All Inclusive Hotel
Hotel Fiesta Americana Cozumel - All Inclusive
Fiesta Americana Cozumel - All Inclusive Cozumel
Fiesta Americana All Inclusive Hotel
Fiesta Americana All Inclusive
Fiesta Americana All Inclusive
Fiesta Americana Cozumel All Inclusive Cozumel
Fiesta Americana Cozumel All Inclusive All-inclusive property

Frequently asked questions

Does Fiesta Americana Cozumel All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–7:00 PM.

Is Fiesta Americana Cozumel All Inclusive pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees.

How much is parking at Fiesta Americana Cozumel All Inclusive?

Self parking is free at this property.

What time is check-in at Fiesta Americana Cozumel All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Fiesta Americana Cozumel All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Fiesta Americana Cozumel All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, aerobics classes, cooking classes, and more.

Where is Fiesta Americana Cozumel All Inclusive located?

This family-friendly Cozumel property is located by the sea, 0.9 mi (1.5 km) from Chankanaab National Park, and within 6 mi (10 km) of Paradise Beach and Playa Mia Grand Beach and Water Park. San Francisco Beach and Palancar Beach are also within 9 mi (15 km).

Fiesta Americana Cozumel All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 499 out of 1004 reviews
Rating 8 - Good. 280 out of 1004 reviews
Rating 6 - Okay. 125 out of 1004 reviews
Rating 4 - Poor. 58 out of 1004 reviews
Rating 2 - Terrible. 42 out of 1004 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Angela Joyce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the variety of food options. There was many areas to the beach to sit or lay. Only bummer was being asked several times essentially about timeshare presentation but after day 2 we weren’t asked about it any longer. Wonderful kind staff that remembered us day to day. Great drink selection! Brand new pool area. Nightly entertainment was so fun!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Cary wade

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Cozumel
Stayed 8 nights in Jan 2025

10/10 Excellent

Victor, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Emal

Liked: Cleanliness, staff & service, property conditions & facilities
Best people and awesome food and alot entertainment
Stayed 9 nights in Jan 2025

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Brian

Traveled with family and small children
Liked: Amenities
Good overall all inclusive. Great snorkeling, great staff
Stayed 5 nights in Jan 2025

8/10 Good

Beth

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 7 nights in Jan 2025

10/10 Excellent

Lorelei, Spring

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from a week at Fiesta Americana. This was not our first time there and it wont be our last. This resort has everything. We have stayed at many resorts in Cozumel and this is our favorite. There are so many food options! Mexican, Italian, Oriental, seafood and buffets. We also love the coffee shop. The staff is top notch Arturo, Gabriel, Edgar, Anani, Perla, Aaron to name a few. The spa is fabulous as well, we ended up getting 2 massages because the first one was so great. The rooms are spacious and comfortable. Great snorkeling and tons of seating on the beach. We have absolutely no complaints and cant wait to go back.
Stayed 6 nights in Jan 2025

6/10 Okay

Sharon Elaine, Cambridge

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Julie Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is lovely and snorkeling right in front is amazing. Not a ton of dining options as not all restaurants are open every night but you don’t lack for food. Staff was very attentive and gracious but they did ask us to listen to their membership pitch in exchange for a free excursion- not sure that was worth it. Spa massage was great! Overall wonderful trip for a girls vacation!
Stayed 6 nights in Jan 2025

6/10 Okay

Clinton Dale

Traveled with family
Liked: Staff & service
The resort was nice, the bar staff and waiters were excellent. But when we had a problem using the resort credit( through expedia) the resort was very unhelpful and argued with us. They don't like you if you book through expedia. But overall all the resort was good, clean. The pool was nice and new! Big bonus! Food was average.
Stayed 5 nights in Dec 2024

8/10 Good

Aimee

Liked: Cleanliness, staff & service
This property is in the midst of a renovation. We stayed on the unrenovated side so there were a lot of repairs needed. Tile was missing from our private pool. The showerheads were dangling from the ceiling. The room was very moldy smelling. All caulking was moldy. The entry to our unit was near the staff entry which was loud and smelled like sewer. We ordered room service which never arrived. When we tried to order room service they said that numerous items were unavailable. Staff was very friendly and things were clean. The buffet was decent but could use improvement. We could not snorkel most of our stay so an alternate location that we could have been taken to would have been nice. The cevicheria was great. No Muscato wine was available so that was disappointing.
Stayed 5 nights in Jan 2025

8/10 Good

Robin

Liked: Staff & service, property conditions & facilities
I wanted to love this property, but it wasn’t perfect or even great. I can’t see her never got back to me after they messaged if I needed anything. When I login for room service it showed prices meaning it was going to charge me. The buffet was OK. The specialty restaurants were a little bit better but still OK. Which is a good thing for an all inclusive. It could’ve been worse. There were towels and drinks that should’ve been picked up. I only got asked if I wanted to drink once when I was at the beach. Seemed very understaffed. Servers were very friendly and on par. They don’t rent snorkeling gear, which is shocking and surprising all at the same time. Bring your own. I guess overall I’d say I was super bummed about the food and the timing. I wanted to have lunch at noon, but it was closed and the other place. There was no seating. It was a great family place, lovely staff, safe clean overall. I appreciated the room Upgrade via Expedia, I had to ask for it and it was granted. Not sure what the concierge service is for if they don’t answer and don’t ask what you’re interested in i.e. shows etc. but they were nice on the first introduction. Bartenders by the pool very nice. But the pool was dirty and there was no bartender down at the pool. They would come down if you sat there, but would not hang out. One of my favorite parts about a pool bar at most all inclusive is the bartenders in their personalities. Very lacking.
Stayed 2 nights in Jan 2025

8/10 Good

Marja R

Stayed 5 nights in Dec 2024

10/10 Excellent

Mona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and safe.
Stayed 4 nights in Dec 2024

10/10 Excellent

Carl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids should kit be allowed at swim up bar. It is a bar for god sake and as an adult I had no room at the swim up bar. Kinda crazy. The pool is large let them use the rest. That being said bar tender should be at the pool side you had to beg for him to serve you from the upper level. Other than that place was great
Stayed 1 night in Dec 2024

6/10 Okay

Melanie

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The Good: You can snorkel from the property, but bring your own. They do not have gear to borrow or rent. The rooms are nice sized. Miguel at the pool gave us great service! The Cons: The rooms were a little damp and musty. There aren't many activities going on during the day. The biggest problem was they did not explain the VIP resort credit from Expedia when we checked in. We thought we could use it all at once in the spa, but when we tried to use it the day before we left, we were told that you can only use so much per day, so we lost most of resort credit that we would have used differently had we known. Plus, we spent money out of pocket that we shouldn't have had to. That should be clear either on Expedia's site or when you check in. It's almost like they don't tell you on purpose so you lose it. Marisol who was a manager in Guest Services was kind of rude and condescending when we questioned them about the credit. She seemed like because we booked through Expedia that we weren't important to them and told us it was our fault that we lost the credit. She insisted that her people explained the credit to us at check in, but they did not. In fact, at check in we had to ask about the credit and they just handed us some papers and said oh yes, here it is. We had another family in our party who also did NOT get it explained to them. We've had resort credit before and have NEVER had trouble using it. This was the first time.
Stayed 5 nights in Dec 2024

4/10 Poor

Jason

Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice entertainment, good staff, nic snorkeling from beach, good ceviche,, relaxed
Stayed 5 nights in Nov 2024

8/10 Good

HALEY

Liked: Cleanliness, staff & service, amenities
I like the small property and the ability to snorkel in amazing waters right out front. I love the service around the chairs and cabanas in front of the ocean. Alberto was very attentive and amazing! I was offered a snorkle tour right down the road for the fact that the pool was under construction and I thought this was a nice offer. The room was very clean and standard. The lampshade between double beds needs to be removed because it's got mold on it. Room service was good food and quick. The seafood restaurant by the water is great! Loved the ceviche and fish tacos! I will be back!
Stayed 6 nights in Dec 2024

6/10 Okay

Amy

Traveled with partner
Liked: Cleanliness, staff & service
Staff was very friendly. Smooth check in process, Food was excellent and we felt safe at this resort. The pool was under construction and it was loud during the day. Wish we knew about the pool construction beforehand. We booked here to enjoy the swim up bar and not only was the pool unavailable the noise was all day long!
Stayed 5 nights in Nov 2024

6/10 Okay

Veronica, Tijuana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, good service. Lacks more dining hours for an all inclusive hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
15 minute drive to down town,the only down side during my stay main swimming pool not available due to remodel and also the elevator closed to my unit was undergoing an upgrade,the noise was moderate. Staff was very friendly.overall we had a good experience.
Stayed 1 night in Nov 2024

6/10 Okay

Timothy

Stayed 1 night in Oct 2024

8/10 Good

Calvin Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Lamp shade needed to be replaced. It was stained and looked dirty. The toilet area was very small and the door hits the toilet.
Stayed 5 nights in Nov 2024