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"This is a London gem of a hotel. My wife and I felt like royalty immediately upon arrival. The desk agent had our bags delivered to our room and personally escorted us to our accommodations. The room was magnificent, beautifully appointed with a balcony and nice views of Chelsea. The included continental breakfast was very nice in a wonderfully decorated dining space. This hotel is very conveniently located close to Sloane Square, King’s Road, South Kensington, shopping and dining options. The service was excellent and professional. "

"Very friendly front desk staff, area is great, safe and convenient. Very clean comfortable rooms."

"Enjoyed my stay very much. Second visit. Hope to see you next year!"

"Wonderful "

"Excellent location, hotel service was great, friendly and attentive, room was very clean and had everything you need. Highly recommend."

"The staff are the best part! Beautiful boutique hotel that feels like a 5-Star hotel. The staff treat you like royalty. Only thing I’d recommend to change is the address is 26 CADOGAN GARDENS as it’s not 11 CADOGAN GARDENS. This is a building about 600 feet away and was super confusing for uber and drop offs. Thanks Chelsea Townhouses, we will be back!"

"Only a 12 minute walk from the South Kensington tub line. The shopping and pubs in the area are excellent. The staff are very friendly and there are many of them. The breakfast is free and delicious"

"We really enjoyed our stay at the Franklin Hotel in London. The room, the service, the staff were all very lovely and top notch. They accomodated our every need and we wanted for nothing. We would definitely stay again."

"A great property and a credit to the Cheval brand. "