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"Staff was lovely. They couldn’t have been more helpful and kind. I will return. The neighborhood is fantastic. Love this hotel it’s really like a home."

"8 day stay on a carryon enabled by wash facilities "

"This is a London gem of a hotel. My wife and I felt like royalty immediately upon arrival. The desk agent had our bags delivered to our room and personally escorted us to our accommodations. The room was magnificent, beautifully appointed with a balcony and nice views of Chelsea. The included continental breakfast was very nice in a wonderfully decorated dining space. This hotel is very conveniently located close to Sloane Square, King’s Road, South Kensington, shopping and dining options. The service was excellent and professional. "

"Very friendly front desk staff, area is great, safe and convenient. Very clean comfortable rooms."

"Excellent location, hotel service was great, friendly and attentive, room was very clean and had everything you need. Highly recommend."

"Only a 12 minute walk from the South Kensington tub line. The shopping and pubs in the area are excellent. The staff are very friendly and there are many of them. The breakfast is free and delicious"

"We really enjoyed our stay at the Franklin Hotel in London. The room, the service, the staff were all very lovely and top notch. They accomodated our every need and we wanted for nothing. We would definitely stay again."

"A great property and a credit to the Cheval brand. "

"Solo female stayed for 7 nights in June 2024. Gorgeous little apartment on level 3. Lovely lounge area with 2 beds, tv. Clean kitchen with fridge, microwave, kettle, toaster. Spacious bathroom, shower over bath, and importantly washing machine. There was nothing to complain about. Concierge and booking office very helpful. Enjoyed a lovely time. Sainsbury's 2 min walk, everything closeby. Great property and area"