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"Only one elevator worked during our stay. There is no housekeeping . "

"Clean and ideal with very professional, friendly staff . I stayed one night in order to be near the Brompton hospital as I was having a procedure very early the next day . But I would recommend for longer stays if you want to tour London and need a place to crash at night . "

"I love this hotel .I have been coming since years Location is"

"Great hotel and location. The staff was wonderful. A must stay."

"We loved everything about this hotel. It was so quaint and friendly. Food was great and everything was walkable. What a great city and we will always have fond memories of the staff and 11 Cadogan Gardens!"

"The Franklin Hotel London is an absolute gem! Nestled in a quiet Knightsbridge enclave, it exudes elegance and sophistication. The decor is stunning, service impeccable, and the ambiance intimate yet luxurious. Every detail, from the plush rooms to the exquisite dining, is perfection. A true five-star experience—highly recommended!"

"Excellent property and service "

"We spent three very happy weeks here. Everything is brand new, stylish and very clean. Staff are wonderful and the location cannot be beaten. The only downsides were that our apartment did not have an outlook (just modern buildings across the quiet road) and it’s very expensive, but we would stay again if we found a good rate. "

"Excellent hotel. Lovely service. "