Holiday Inn Birmingham City Centre by IHG

4.0 star property
Eco-certified Birmingham hotel in Birmingham City Centre with a 24-hour front desk

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Photo gallery for Holiday Inn Birmingham City Centre by IHG

Minibar, in-room safe, desk, laptop workspace
Bar (on property)
Exterior
Point of interest
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available
The current price is AED 283
AED 339 total
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 12 of 12 rooms

Suite, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 2 Double Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed with Sofa bed, Accessible

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
Smallbrook, Queensway, Birmingham, England, B5 4EW

What's nearby

  • O2 Academy Birmingham - 4 min walk
  • The Mailbox - 5 min walk
  • Bullring & Grand Central - 8 min walk
  • Utilita Arena Birmingham - 17 min walk
  • Broad Street - 3 min drive

Getting around

  • Birmingham New Street Station - 3 min walk
  • Grand Central Tram Stop - 6 min walk
  • Birmingham Airport (BHX) - 34 min drive

Restaurants

  • ‪Radisson Blu Hotel Bar - ‬2 min walk
  • ‪Malaysian Delight - ‬2 min walk
  • ‪Genting Casino Birmingham Chinatown - ‬2 min walk
  • ‪Santorini - ‬1 min walk
  • ‪Snobs - ‬1 min walk

About this property

Holiday Inn Birmingham City Centre by IHG

Upscale eco-certified hotel near Bullring & Grand Central
Close to O2 Academy Birmingham and The Mailbox, Holiday Inn Birmingham City Centre by IHG provides dry cleaning/laundry services, a bar, and a business center. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a restaurant are available to all guests.
You'll also enjoy the following perks during your stay:
  • English breakfast (surcharge), self parking (surcharge), and ATM/banking services
  • A front-desk safe, a banquet hall, and multilingual staff
  • Free newspapers, meeting rooms, and luggage storage
  • Guest reviews speak highly of the breakfast, helpful staff, and proximity to shopping
Room features
All 261 rooms boast comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, refrigerators, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (GBP 12.50 per night)
  • Height restrictions apply for onsite parking

Food and drink

  • English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends: GBP 14.00-17.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 48
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 14.00 to 17.95 per person
  • Covered self parking fee: GBP 12.50 per night
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

BIRMINGHAM CITY CENTRE Holiday Inn
Holiday Inn BIRMINGHAM CITY CENTRE
Holiday Inn Hotel BIRMINGHAM CITY CENTRE
Holiday Inn Birmingham City Centre Hotel
Birmingham Holiday Inn
Holiday Inn Birmingham
Holiday Inn City Centre Hotel Birmingham
Birmingham City Centre By Ihg
Holiday Inn Birmingham City Centre
Holiday Inn Birmingham City Centre by IHG Hotel
Holiday Inn Birmingham City Centre an IHG Hotel
Holiday Inn Birmingham City Centre by IHG Birmingham
Holiday Inn Birmingham City Centre by IHG Hotel Birmingham

Frequently asked questions

Is Holiday Inn Birmingham City Centre by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 20.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Birmingham City Centre by IHG?

Self parking is available for GBP 12.50 per night.

What time is check-in at Holiday Inn Birmingham City Centre by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Birmingham City Centre by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Birmingham City Centre by IHG located?

Located in Birmingham City Centre, this eco-certified hotel is within a 5-minute walk of Shopping District, O2 Academy Birmingham, and The Mailbox. Bullring & Grand Central and Utilita Arena Birmingham are also within 1 mi (2 km). Birmingham New Street Station and Birmingham (QQN-New Street Train Station) are within a 5-minute walk.

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Holiday Inn Birmingham City Centre by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 465 out of 1002 reviews
Rating 8 - Good. 264 out of 1002 reviews
Rating 6 - Okay. 147 out of 1002 reviews
Rating 4 - Poor. 74 out of 1002 reviews
Rating 2 - Terrible. 52 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Close to bull ring and lots of restaurants
Stayed 1 night in Feb 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to centre and the theatre I was going to vibrant area shopping and restaurants . Staff friendly and helpful. Lovely breakfast Parking close by the hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

ANGELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Ignore the slightly dowdy facade, this hotel is great. The staff very friendly and knowledgeable, the hotel clean an inviting as soon as you walk through the door. I go as far to say the best Holiday Inn I’ve stayed and I travel regularly. Special shout out to the receptionist
Stayed 1 night in Feb 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near to the train station. Friendly staff , clean room and spacious. Bar/restaurant area also clean and spacious. Enjoyed our stay , thanks
Stayed 1 night in Dec 2024

10/10 Excellent

Sharn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location, staff really lovely, breakfast was superb!
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for our short stay. Great breakfast too. Very convenient with parking nearby.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and convenient location
Stayed 1 night in Nov 2024

10/10 Excellent

Ilayda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable distance from the station as well as great staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, brilliant central location. Just right for what we needed
Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan Garbutt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly happy staff, nice room
Stayed 1 night in Oct 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to everything
Stayed 1 night in Dec 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room and customer service
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mo was excellent at reception
Stayed 1 night in Dec 2024

6/10 Okay

Dinker

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Average hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and near to the station
This hotel is only five minutes away from the Birmingham New street station. Very convenient and friendly staffs.
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, room comfort
Staff were very helpful. Room was clean & bed was very comfortable. Some of the walls in the room & bathroom were in need of repair.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed our stay!
Hotel was great. Very clean and the staff was very helpful. Great bar and good food. Would definitely recommend this hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and parking
Stayed 1 night in Jul 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick checkin, friendly staff, quiet and clean room, comfortable bed. Excellent location, New Street Station and Hippodrome just 5 minutes away
Stayed 3 nights in Aug 2024

8/10 Good

Nimisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Just a one-night stay, but the room was spotless and very comfortable. This hotel is so well placed for anyone using New St station and the two malls (Grand Central and the Bull Ring) adjacent to it, which have lots of speedy dining options.
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
Perfect central location for work or vacations. Large rooms with everything you need.
Stayed 1 night in Jul 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally placed for the theatre, shopping and train station Very clean Friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Keith

Liked: Amenities
Will stay again soon
Stayed 1 night in Jun 2024

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A return visit
An excellent stay and hope to see you again next year
Stayed 2 nights in Jul 2024