Search Hostels in Xpu-Ha

"8 night stay for 7 people with 3 rooms. Ibooked for the Colonial but we were moved to the Beach without notification. Room and dining were as we expected. 1 room had a toilet back up spilling black water onto the floor. We should have asked for a room change then but they cleaned it and laundered anything we needed.Then same room begun to have leak in the ceiling so they had to change rooms on our last night. Still would go back."

"Property is amazing. Truly unique experience. We unfortunately did need to move into a different room after the first night due to a plumbing issue, but that did not take away from the experience."

"Both the people and the property were amazing. The resort and rooms are all kept very clean. The food selection was large, no matter what your food preference is they will accommodate your needs."

"Beach was beautiful food was alright was either a hit or miss. Staff was very helpful. Everyone was very professional, kind, and helpful. I will say the no elevators with heavy baggage was a big frustrating but the views def make up for it. "

"We loved everything! At the airport they have a lounge right outside the airport. We were greeted with warm hospitality and was able to start the check in process while we waited for their newer comfortable bus that transported us to resort. When we arrived at the beautiful Xcaret Mexico we were greeted with homemade chocolate popsicles and a cool washcloth. We fortunately stayed in Fuego and had an escort take us to our private check in. Check in was simple and we were shown to our rooms where our luggage had already arrived. The butler was busy so we took the opportunity to unwind in the swim up pool. The butlers were attentive and ensured that we had reservations for dinner, Xei Ha park and the catamaran tour. We tried various restaurants. Our favorite was Cuervos a cave with a Brazilian restaurant flair and beautiful live jazz music. Fuego was also one of our favorites. The food was amazing and the service impeccable. Our favorite park by far was Xplor. Zip lining and the water rides were so much fun. The juice bar and restaurant food was very good. "

"Staff very helpful and friendly!"

"One thing I didn’t love was that it smelled AWFUL until about 11:30 everyday. But it was a great trip! The buffet was great, italian was great. Zarape (Mexican) and Brasas (grill) were both awful. The bars were so fun, and the little beach bar was adorable. The beach at night wasn’t super secure but during the day the security did a good job for the most part from deflecting tourists scams. I didn’t love that everywhere I went it seemed like they were trying to get me to buy an extra package, and the spa people harassed me pretty aggressively, but again. I survived. Overall, I would totally stay again! "

"The shuttles don't come every 10 minutes so I missed my yoga class. "

"Great service, tasty food and very clean. Great experience overall. The beach is pretty bad but not the hotels fault, they really try their best to clean it up. The only thing that I recommend is working more in their night entertainment, especially for kids."