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"Low rise on 3 levels so not like the other very high rise hotels nearby. Gives hotel a more homely scale and size. Staff are all fabulous and helpful. Palm view back towards Dubai is a great feature especially at night. Laguna beach bar sun set during happy hour sat in comfortable sofas is a must. Sand on the beach is just perfect specification chosen not to stick lol. Restaurants are expensive but good quality. Free bus into town is 40 mins and picks up at other hotels and only drops off at the big shopping Mall. Taxis quicker for approx Aed 50 or £12 uk you can easily get to Dubai marina and multiple bars and restaurants. This hotel is very relaxed and favoured by families with young children but has adult only areas as well. Birds are a bit of a problem feeding off tables at times. So if you have a Hitchcock phobia, be aware at any hotel this happens on the Palm. On the whole I preferred this 3 floor hotel rather than being in a massive high rise hotel waiting for a lift on floor 25… way more chill and easy. "

"ALL POSSIBLE STARS"

"The hotel met the 5 star rating. The berthing was perfect and the shuttle takes you into town on their golf cart"

"Perfect hotel in Downtown Dubai!"

"Meticulously maintained!"

"Clean and spacious room. Love the rain shower. Very accommodating—request for two-hour late checkout was readily approved. Love the Dubai Mall Shuttle."

"Facility personnel are very polite, friendly and very helpful All the times. "

"It was Good service.thanks ❤️"

"A very good hotel in downtown Dubai with walking distance to all downtown attractions."