4/10 Poor
Verified traveler
Traveled with family
20 July 2019
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Beautiful 17th century apartment.... unfortunately a 12th century mattress ugh 😑.
This hotel is in a beautiful location but let me tell you one thing: Do. Not. Stay. Here.
We waited almost an hour for check in outside in the 30° weather and that was the best thing that happened. We quickly discovered that spiders, flies and other insects were plentiful in the apartment. Spider webs in all the windows, spiders in the shower and kitchen. The shower was horrible and your options for water temperature were scorching hot or freezing cold. The one bed had filthy sheets that REEKED of urine and were stained. After our second night I woke up to 8 bed bug bites on my left foot and 2 on my right upper arm. When we contacted the booking agency their suggestion was “Maybe get them checked out.” 10/10 advice right there folks. When we were leaving we tried to contact a taxi but the number provided by the booking agency was to some random person who directed us to another number who then hung up on us when we tried to ask for help. Thank god for the locals who actually helped us get a taxi. Overall, horrible stay but great location. If you’re planning to come to Venice I highly suggest you do but stay as far away as possible from the apartment.
Verified traveler
Stayed 2 nights in Jul 2019