Find Hotel with a Concierge in Upstate New York, NY

"Staff was pleasant"

"The staff was very friendly. The only unfortunate thing was the spa was booked so I missed out on a massage and the hot tub/pool was closed."

"It’s one of the best hotels. Can even get a pedicure in the hotel"

"Good room good service, over all good, just bed not so comfie"

"My son and I stayed here for one night. The staff are cordial and helpful. The interior is comfy and warm. We love the fireplaces. The room is clean and comfy. The breakfast is good. We had a very pleasant stay. "

"Excellent property and facilities fun by highly trained hotel management students from Cornell. Superb communication and attention to details. Couple of things that stood out for our family: (1) Rooms were cleaned and organized every day as if it was a new occupancy. Coffee, condiments and water replenished to its original levels. Design of toilets and amenities were thoughtful for example shower controls were indented to avoid getting wet while controlling temperature. Thoughtful bathroom amenities that were of pristine quality. (2) Room size was spacious and space efficiently utilized. Plenty of storage space. (3) Customer support and service was par excellence - they fulfilled a special request for airport drop off 15 min ahead of their regular schedule. They had our luggage ready, loaded and seeked us out from a corner of the lounge where we were engrossed in deep conversation completely oblivious of the time. All in all a superb relaxing time for the family on a mission to tour the university. This was our first trip to Ithaca and hope to visit again. "

"Absolutely beautiful time here. Will definitely stay here again when I go back to Buffalo "

"Great Location!"