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"The room is fine, the staff are great, but the parking garage has a very challenging entry for mid-sized and larger vehicles. Also, not all pay stations advise hotel guest not to pay for parking in the garage. That would have been nice to know upfront. It was $13 more to pay in the garage."

"We had to evacuate at 3 .30 am due to a fire alarm. The stairwell from the 23rd floor was in poor condition for most of the way. That was very disconcerting and it was impossible to understand the loud speaker instructions until we were at ground level. The staff however handled the event quickly and efficiently."

"Love staying here!!"

"Very comfortable, good service all you really need."

"Very clean, well maintained room. Appears to be recently updating. Very convenient location to everything we wanted to do. The only hassle was finding reasonably priced parking but there are several options close just spent more on parking than we expected. "

"Staff was excellent."

"Big bed, modern bathroom, nice view"

"had an amazing stay! the staff were great, the room was cozy and we had such a pretty view of the city! it was such an ideal location because you’re in the heart of downtown toronto, so everything was of walking distance! we were a 5 minute walk from the Eaton Centre, and there was so many good restaurants around the area! we will definitely book here again!"

"Reception amazing polite friendly and very professional "