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Shangri-La Toronto

5.0 star property
Luxury Toronto hotel in Downtown Toronto with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Toronto

Exterior
Terrace/patio
Ballroom
Turkish bath, body treatments, hydrotherapy, aromatherapy
Premium bedding, minibar, in-room safe, desk

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
The price is AED 1,113
AED 1,333 total
includes taxes & fees
23 Dec - 24 Dec

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

View from room

Suite, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - queen
Blackout drapes/curtains
  • 59 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

View from room

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Shangri-La Suite, Balcony

Presidential Shangri-La Suite, Balcony | Premium bedding, minibar, in-room safe, desk

Presidential Shangri-La Suite, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 204 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Garden)

Suite (Garden) | Premium bedding, minibar, in-room safe, desk

Suite (Garden)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Terrace, City View

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Terrace, City View

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 48 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - queen
Blackout drapes/curtains
  • 76 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds | Premium bedding, minibar, in-room safe, desk

Premier Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Designer Suite

Signature Designer Suite | Premium bedding, minibar, in-room safe, desk

Signature Designer Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 87 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Owner Suite, Balcony

Premium bedding, minibar, in-room safe, desk

Presidential Owner Suite, Balcony

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 102 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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Exterior

Fairmont Royal York

Pool
Spa
Pet friendly
Kids pool
9.0 out of 10, Wonderful, (5828)
The price is AED 550
AED 659 total
includes taxes & fees
23 Dec - 24 Dec
Fairmont Royal York

About the neighborhood

Map
188 University Avenue, Toronto, ON, M5H 0A3

What's nearby

  • CF Toronto Eaton Centre - 10 min walk
  • Rogers Centre - 12 min walk
  • Ripley's Aquarium of Canada - 12 min walk
  • Scotiabank Arena - 12 min walk
  • CN Tower - 12 min walk

Getting around

  • King St West at University Ave West Side Stop - 3 min walk
  • Union Station - 9 min walk
  • Billy Bishop Toronto City Airport (YTZ) - 12 min drive

Restaurants

  • ‪Elephant & Castle - ‬2 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Cafe Landwer - ‬2 min walk
  • ‪Pizzeria Libretto - ‬3 min walk
  • ‪Soho House - ‬1 min walk

About this property

Shangri-La Toronto

Luxury eco-certified hotel near CF Toronto Eaton Centre
A short walk from CN Tower and Ripley's Aquarium of Canada, Shangri-La Toronto provides a terrace, a coffee shop/cafe, and a garden. Treat yourself to a hot stone massage, a facial, or hydrotherapy at Miraj Hammam Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and al fresco dining. Pilates classes and yoga classes are offered at the 24-hour gym; Shangri-La Toronto also has a hair salon, dry cleaning/laundry services, and a fireplace in the lobby. In addition to 2 bars and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Swimming pool with free cabanas
  • Full breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, an indoor pool, and express check-out
  • Express check-in, babysitting (surcharge), and a ballroom
  • Guest reviews speak highly of the helpful staff
Room features
All 202 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like iPads and pillow menus.
Other conveniences in all rooms include:
  • Heated floors, rainfall showers, and designer toiletries
  • 48-inch LCD TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (CAD 68 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: CAD 56 for adults and CAD 56 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Bosk
  • Lobby Lounge
  • Giovane Caffe

Things to do

  • 24-hour fitness center
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Heated floor (bathroom)
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 48-inch LCD TV
  • iPad
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
Guests driving to the property should contact this property in advance (e.g., directions)
For more details, please contact the property using the information on the booking confirmation
The hotel's main entrance is located on 124 Simcoe St. between Richmond Street and Adelaide Street. Guests driving to the property should contact this property in advance.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 2 to July 28:
  • Spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 125 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 56 for adults and CAD 56 for children
  • Airport shuttle fee: CAD 199 per vehicle (roundtrip)
  • Valet parking fee: CAD 68 per night (in/out privileges)
  • Pet fee: CAD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Shangri-la Toronto
Shangri-la Hotel Toronto
Shangri-la Toronto
Shangri-la Toronto Hotel
Toronto Hotel Shangri-la
Toronto Shangri-la
Toronto Shangri-la Hotel
Shangri la Hotel Toronto

Frequently asked questions

Does Shangri-La Toronto have a pool?

Yes, this property has an indoor pool.

Is Shangri-La Toronto pet-friendly?

Yes, Shangri-La Toronto allows cats and dogs (limit 1 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 125 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Shangri-La Toronto?

Valet parking is available for CAD 68 per night.

What time is check-in at Shangri-La Toronto?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM.

What time is check-out at Shangri-La Toronto?

Check-out is at noon.

Does Shangri-La Toronto provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CAD 199 per vehicle applies.

Where is Shangri-La Toronto located?

Located in Downtown Toronto, this luxury hotel is within a 15-minute walk of The Path, Rogers Centre, and Scotiabank Arena. CN Tower and Metro Toronto Convention Centre are also within 15 minutes. King St West at University Ave West Side Stop and Queen St West at University Ave Stop are within a 5-minute walk.

Shangri-La Toronto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 831 out of 1009 reviews" "
Rating 8 - Good. 92 out of 1009 reviews" "
Rating 6 - Okay. 49 out of 1009 reviews" "
Rating 4 - Poor. 20 out of 1009 reviews" "
Rating 2 - Terrible. 17 out of 1009 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gaocen, North York

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Dec 2024

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Bilal

Stayed 2 nights in Nov 2024

10/10 Excellent

Greta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pricey but worth it for all that it offers. The location is within walking distance to theatres, shopping and restaurants. The hotel is beautifully decorated and staff provide exceptional service.
Stayed 1 night in Dec 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 1 night in Dec 2024

10/10 Excellent

Chad

Stayed 4 nights in Nov 2024

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the outside, it doesn't look like much (this is the case for all the other hotels in the surrounding area) but once you enter inside the hotel it's giving luxury. The valet staff was friendly and helpful and the hotel lobby staff were very welcoming. For my first 5-star hotel experience I didn't know what to expect but Shangri-La definitely exceeded my expectations on service, luxury, cleanliness, interior design, and aesthetics.
Stayed 2 nights in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and great spa. The bar and restaurants are very good.
Stayed 1 night in Dec 2024

10/10 Excellent

QI

Stayed 2 nights in Nov 2024

10/10 Excellent

Oluwatosin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very homely stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Xian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service made this stay highly enjoyable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Well situated. The spa in just amazing. Treatments are very good. I really enjoyed pool and gym.
Stayed 1 night in Dec 2024

10/10 Excellent

Hakim

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay. The service was impeccable from the moment we arrived right up to our departure. The staff is absolutely wonderful!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Roxane

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful time and we can't wait to come back.
Stayed 1 night in Dec 2024

10/10 Excellent

Rosemina

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean. Staff showed attention to detail. Unique guest experience!
Stayed 4 nights in Dec 2024

10/10 Excellent

Cynthia, Buffalo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

June

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location has no buffet in the morning. Only find out when i checked in. It's only disappointment.
Stayed 5 nights in Dec 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Harley

Business traveler
Liked: Cleanliness, amenities
Stayed 1 night in Dec 2024

10/10 Excellent

Colm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and wonderful vibe throughout
Stayed 3 nights in Dec 2024

10/10 Excellent

LY THANH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staffs
Stayed 2 nights in Dec 2024