Find Hotels with a Pool in South Loop, IL

"This is in a fancy part of town, across from the Hancock bldg. There are tons of great restaurants. The shops are… also fancy, translated - mostly for window shopping. It would be awesome if they had 2 people serving coffee in the morning because the line is long."

"Great"

"Awesome "

"We arrived just after check in time on a busy day and were required to wait a few minutes before getting our room. The host/clerk was very apologetic and upgraded our room to compensate for the inconvenience. We were very comfortable and felt very much at home for the long weekend. The interactions we had with the cleaning staff, bellhops, room service and restaurant personnel were pleasant, professional, helpful and very friendly. I'll be sure to stay with you again, it was a great experience!"

"Great stay right in the heart of the city. "

"I loved how conveniently located it was, the staff was friendly, room was clean and I felt very safe! Would definitely return! "

"Location, ready to walk around to near by shopping"

"Enjoyed my stay "

"The hotel is in a good location right across from Grant Park within walking distance to the museums there and Soldier Field. There are some excellent restaurants nearby and a Trader Joe's. But, the hotel allows panhandlers to hang right out front, near the front door. The Hilton Garden and Homewood Suites next door do not have this issue. The check-in experience was good, but that is where the service stopped. Our room had a broken bathroom door (the panel was coming off the door and would catch on the door jam if the door was fully closed.) I let the Front Desk know and they didn't even apologize. The bathroom vanity was dinged up. There are no amenities such as breakfast, small convenience store, etc or even water bottles in the room. They do have valet parking which is convenient, but the system is inefficient. The front desk personnel also staff valet. It took nearly 40 minutes to retrieve our car from the valet. The front desk person had to operate the front desk, retrieve luggage from the luggage storage area and get the valet cars. I was told valet was the last priority. For $52 a night, I would expect better service. If given a choice, I would stay next door at one of the Hilton properties. Sadly, those were booked so I decided to give this one a try."