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"This is a traditional hotel with a great deal of character"

"It was all pretty good. Some areas of the room could have done with maintenance (that's the only think marked as average) but nothing that affected comfort."

"Very friendly and welcoming team. Comfortable rooms and friendly, busy bar. Dog friendly without the extra charges that most hotels add. Great access to the hills and Malvern."

"Our experience and overall stay was great and staff very friendly and helpful. Any contact, however ahead of the stay was frustrating as it was hard to speak to anyone on the telephone with small queries or to book treatments - with a referral back to sending an email."

"Very clean and comfortable room, excellent position for exploring Malvern and walking the hills. Would happily stay again. Great view across the plain."

"The place is Amazing. It’s my second time here and hopefully won’t be the last."