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Malmaison Cheltenham

4.0 star property
Eco-certified hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Malmaison Cheltenham

Breakfast, lunch, dinner served; British cuisine
Bar (on property)
Junior Suite | Egyptian cotton sheets, in-room safe, desk, blackout drapes
Front of property
Club Deluxe Room | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
The current price is AED 249
AED 299 total
includes taxes & fees
13 Apr - 14 Apr

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Club Deluxe Room

Club Deluxe Room | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Club Deluxe Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
Bathrobes
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Cosy Double

Cosy Double | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Cosy Double

Highlights

Soundproofed
Heating
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Standard Double Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room

Club Room | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Club Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
Separate bedroom
Hair dryer
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | Living area | Flat-screen TV

Signature Suite

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
Separate bedroom
Hair dryer
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Twin

Club Deluxe Twin | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Club Deluxe Twin

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
Hair dryer
Private bathroom
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Map
Bayshill Road, Cheltenham, England, GL50 3AS

What's nearby

  • Cheltenham Town Hall - 7 min walk - 0.6 km
  • The Promenade - 9 min walk - 0.8 km
  • University of Gloucestershire - 12 min walk - 1.0 km
  • Cheltenham General Hospital - 12 min walk - 1.1 km
  • Cheltenham Racecourse - 4 min drive - 3.5 km

Getting around

  • Cheltenham Spa Station - 18 min walk

Restaurants

  • ‪Imperial Gardens - ‬6 min walk
  • ‪Côte - ‬3 min walk
  • ‪No. 131 - ‬4 min walk
  • ‪The Ivy Montpellier Brasserie Cheltenham - ‬3 min walk
  • ‪Munchies - ‬4 min walk

About this property

Malmaison Cheltenham

Upscale eco-certified hotel near Cheltenham Racecourse
You can look forward to a terrace, a hair salon, and a library at Malmaison Cheltenham. The on-site British cuisine brasserie, Chez Mal Brasserie, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Full breakfast (surcharge), self parking (surcharge), and smoke-free premises
  • Luggage storage, a banquet hall, and a 24-hour front desk
  • An elevator, wedding services, and meeting rooms
  • Guest reviews speak highly of the helpful staff and location
Room features
All 61 rooms include comforts such as 24-hour room service, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Tubs or showers, free toiletries, and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Similar properties

Bar (on property)

Hotel du Vin & Bistro Cheltenham

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 758 reviews
The price is AED 376
AED 451 total
includes taxes & fees
6 Apr - 7 Apr
Hotel du Vin & Bistro Cheltenham

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.00 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

Property is also known as

Malmaison Cheltenham Hotel
Malmaison Cheltenham Hotel
Malmaison Cheltenham Cheltenham
Malmaison Cheltenham Hotel Cheltenham

Frequently asked questions

Is Malmaison Cheltenham pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Malmaison Cheltenham?

Self parking is available for GBP 10.00 per night. Limited spots are available.

What time is check-in at Malmaison Cheltenham?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Malmaison Cheltenham?

Check-out is at 11:00 AM.

Where is Malmaison Cheltenham located?

Situated in Cheltenham, this eco-certified hotel is within a 10-minute walk of Imperial Gardens, Statue of Edward Wilson, and Cheltenham Town Hall. The Promenade and Everyman Theatre are also within 15 minutes. Cheltenham Spa Station is 18 minutes by foot.

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Malmaison Cheltenham Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 434 out of 887 reviews
Rating 8 - Good. 285 out of 887 reviews
Rating 6 - Okay. 91 out of 887 reviews
Rating 4 - Poor. 58 out of 887 reviews
Rating 2 - Terrible. 19 out of 887 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta hotel. Extra spacious rooms.
Stayed 3 nights in Mar 2025

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really warm welcome from staff and when the big bath in our suite had an issue with water temperature, they switched us to an alternative room immediately. Thoroughly enjoyed our stay and will return.
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean facilities with good support staff. Very convenient location for Cheltenham shops and facilities. Lift was not very reassuring but otherwise perfect.
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely accommodation, friendly helpful staff, excellent breakfast
Stayed 1 night in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, nice room and friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Liked: Amenities
Luxury feel but staff very friendly and welcoming . Excellent location
Stayed 1 night in Oct 2024

10/10 Excellent

Matthieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 6 nights in Jun 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to main areas.
Stayed 2 nights in Aug 2024

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice night in Cheltenham
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice location, very friendly and helpful staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great and staff was friendly.
Stayed 2 nights in Jun 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Always reliable - very comfortable
Stayed 1 night in Dec 2024

6/10 Okay

Helen

Liked: Staff & service
Stay was average - staff were all helpful but room was a little tired and didn’t feel the cleanest. Parking was available for a fee and unfortunately no spaces in the main car park so had to park on the street nearby. Area is close to main amenities.
Stayed 1 night in Dec 2024

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely hotel. Superb breakfast with a quiet and comfortable nights sleep as well.
Stayed 1 night in Jun 2024

8/10 Good

Chris

Liked: Amenities
Mould in the bathrooms and a reception that is not often manned.
Stayed 1 night in Dec 2024

8/10 Good

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Period property in a great location
Stayed 1 night in Jul 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, room comfort
2 night city break
2 night stay bed & breakfast. Room was spacious but a little dated. Breakfast was good. Great location as quiet but could do with a bit of TLC. Staff were friendly.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff 🎄♥️
Lovely staff - the entire time! They gave us an upgrade to such a lovely room and when our bath plug wasn't working, they kindly let me have a bath in a different room so I could get ready for an event. An extremely pleasant group of people! 10/10! Oh, and the gluten-free eggs benedict was spot-on ♥️
Stayed 2 nights in Dec 2024

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in Cheltenham with great access to shops, restaurants and bars. Good options for parking in the hotel with some on street options as well. Smaller boutique hotel with a lovely feel. Great restaurant and breakfast options. I will certainly be staying again.
Stayed 1 night in Aug 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a really great stay, the room was spacious, the facilities great, lovely outdoor spaces to sit and relax and really good service.
Stayed 1 night in Jun 2024

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Judith

Liked: Amenities
Great stay and a fab location.
Stayed 1 night in Sep 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, well worth the visit.
Hotel was lovey, staff were friendly and the area was perfect to venture into town for shopping and restaurants.
Stayed 1 night in Feb 2024

8/10 Good

Richard

Liked: Amenities
Staff were very good, polite, friendly and helpful, able to change a bedroom at short notice to help my mother with better accessibility
Stayed 2 nights in Sep 2024