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DoubleTree by Hilton Cheltenham-Cotswolds

4.0 star property
Hotel in Cheltenham with a full-service spa and a fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Cheltenham-Cotswolds

Indoor pool
Terrace/patio
Front of property - evening/night
Reception
Indoor spa tub

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot Tub
  • Spa
The price is AED 291
AED 349 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Deluxe Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Manor House Suite)

Suite, 1 King Bed, Non Smoking (Manor House Suite) | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking (Manor House Suite)

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Non Smoking (Cosy)

Room, 1 Double Bed, Non Smoking (Cosy) | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Room, 1 Double Bed, Non Smoking (Cosy)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Twin Bed, Non Smoking

Room, 1 Twin Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Room, 1 Twin Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hair dryer
  • 26 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Deluxe Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Deluxe Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Family Room, 1 King Bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Sofa bed - double
Ceiling fan
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Family Room, 1 Queen Bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Sofa bed - double
Ceiling fan
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Delta Hotels by Marriott Cheltenham Chase

Pool
Hot Tub
Spa
Pet friendly
8.2 out of 10, Very Good, (1002)
The price is AED 275
AED 330 total
includes taxes & fees
2 Jan - 3 January 2025
Delta Hotels by Marriott Cheltenham Chase

About the neighborhood

Map
Cirencester Road, Charlton Kings, Cheltenham, England, GL53 8EA

What's nearby

  • Cheltenham General Hospital - 4 min drive
  • Cheltenham Town Hall - 5 min drive
  • University of Gloucestershire - 5 min drive
  • The Promenade - 5 min drive
  • Cheltenham Racecourse - 8 min drive

Getting around

  • Cheltenham Spa Station - 12 min drive
  • Bristol International Airport (BRS) - 78 min drive

Restaurants

  • ‪The Merryfellow Inn - ‬14 min walk
  • ‪Norwood Arms - ‬5 min drive
  • ‪Place Fish & Chips - ‬2 min drive
  • ‪Curious Cafe - ‬5 min drive
  • Clock Tower

About this property

DoubleTree by Hilton Cheltenham-Cotswolds

Upscale hotel near Cheltenham Racecourse
At Doubletree by Hilton Cheltenham, you can look forward to an adjacent golf course, a terrace, and a garden. Indulge in a body scrub, a massage, and a manicure/pedicure at BEAUTY AT CHELTENHAM, the onsite spa. The on-site international cuisine restaurant, Lake 52, features garden views and dinner. Fitness classes are offered at the gym; the property also has dry cleaning/laundry services, a bar, and conference space. Stay connected with free in-room WiFi, and guests can find other amenities such as a steam room and a sauna.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Full breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Express check-out, a TV in the lobby, and free newspapers
  • Wedding services, a banquet hall, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 148 rooms boast comforts such as 24-hour room service and laptop-compatible safes, as well as perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Heating and ceiling fans
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Wardrobes/closets, daily housekeeping, and phones

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (GBP 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee weekdays 6:30 AM–10 AM: GBP 13.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Lake 52
  • Lilleybrook Bar

Things to do

  • Fitness classes
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Conference space (2874 square feet)
  • Meeting rooms - 9

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • TV

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from July 22 2024 to February 15 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night, plus a deposit of GBP 15.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 75 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per night
  • Breakage deposit: GBP 200.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 13.95 per person
  • Secured self parking fee: GBP 5 per night
  • Pet deposit: GBP 15.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 14492104

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Hilton Cheltenham Hotel
Hotel Cheltenham Park
Doubletree Hilton Cheltenham
DoubleTree By Hilton Cheltenham Charlton Kings
Cheltenham Park Hotel Charlton Kings
Doubletree by Hilton Cheltenham
DoubleTree by Hilton Cheltenham-Cotswolds Hotel
DoubleTree by Hilton Cheltenham-Cotswolds Cheltenham
DoubleTree by Hilton Cheltenham-Cotswolds Hotel Cheltenham

Frequently asked questions

Does Doubletree by Hilton Cheltenham have a pool?

Yes, this property has an indoor pool.

Is Doubletree by Hilton Cheltenham pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 75 lbs per pet. There's a deposit of GBP 15.00 per night and a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Doubletree by Hilton Cheltenham?

Self parking is available for GBP 5 per night.

What time is check-in at Doubletree by Hilton Cheltenham?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Doubletree by Hilton Cheltenham?

Check-out is at noon. Late check-out is available for GBP 30 (subject to availability).

Where is Doubletree by Hilton Cheltenham located?

Situated in Cheltenham, this spa hotel is within 3 mi (5 km) of Walks With Hawks, Cheltenham General Hospital, and Ronnie's Field. Imperial Gardens and Cheltenham Playhouse are also within 3 mi (5 km).

DoubleTree by Hilton Cheltenham-Cotswolds Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 343 out of 1001 reviews" "
Rating 8 - Good. 360 out of 1001 reviews" "
Rating 6 - Okay. 169 out of 1001 reviews" "
Rating 4 - Poor. 89 out of 1001 reviews" "
Rating 2 - Terrible. 40 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities
Housekeeping in the bedrooms needs to be done properly. Beds should be made each day not just "pulled up". Bathrooms should be cleaned and tidied.
Stayed 2 nights in Dec 2024

4/10 Poor

Rajeev

Business traveler
Disliked: Staff & service
Whole first day and night the heating in my room was not working. It was 5 degrees at daytime that day and zero degrees at night. Informed the staff twice, as first time the staff did nothing. Maintenance man came. Said he will see what he could do. Nothing really happened. Also explained to him the water pressure in the bathroom sink was as terrible. It was a trickle when you put the tap on. He just looked at it and said nothing and went out of the room. That whole area where the hotel is situated has terrible mobile connections. Even the Uber drivers said it's a place they hate to come to as the cell phone reception is so bad there.
Stayed 2 nights in Nov 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room (King). Lovely facilities in the fitness suite and spa, the only downside was the cold showers in the changing rooms.
Stayed 1 night in Nov 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Julie

Traveled with partner
Liked: Cleanliness, amenities
I was checked into another residents room, he and a friend were both in the room when I walked in which was extremely embarrassing.
Stayed 1 night in Nov 2024

8/10 Good

Katrina

Stayed 1 night in Oct 2024

6/10 Okay

Kevin

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room needs a deep clean. Hot tub frothing with thick foamy layer.
Stayed 1 night in Oct 2024

8/10 Good

Mark, WALLINGFORD

Liked: Cleanliness, staff & service
Property is undergoing maintenance and was not advertised at time of booking. Hotel in general was good, excellent service, facilities and breakfast. Room in need of a refurb. Hopefully that’s part of the ongoing maintenance work.
Stayed 1 night in Oct 2024

10/10 Excellent

Sanjay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfectly located property to visit Cheltenham. The facilities are great and the staff very welcoming. The breakfast was fantastic!
Stayed 2 nights in Sep 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Martin, Diss

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This was obviously a very good hotel previously, and probably will be again once its renovation has been completed, but at the moment the 21st century isn’t its friend… principally, the lack of a lift (which doesn’t seem to be mentioned anywhere in its publicity) is a pretty significant drawback. That aside, staff are great…
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ms Zoe
Easy check in and lovely clean room. Had breakfast in my room and this was served in good time and presentation good.
Stayed 1 night in Sep 2024

8/10 Good

simone

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really good choice if you’re looking to go somewhere with your dog, but also want the perks of staying in a fully equipped Hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Muhammad Zain

Stayed 1 night in Aug 2024

4/10 Poor

Andrea

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Not woth the money. The SPA facilities were broken. The food was bad. The room was uncomfortable. No elevator in the property.
Stayed 1 night in Aug 2024

8/10 Good

George

Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
I felt like a 2nd class citizen
Pro: the staff were friendly. Con: mis sold, dangerous, grim I booked a wheelchair accessible room. I let them know I was a wheelchair user travelling alone in advance. Unfortunately it seemed to be designed for the comfort of the carer of the disabled person. This assumes all disabled people have carers (we don't, I travel alone) and that their needs are more important than the disabled person. The issues with the room were : The bathroom wasn't done to to the same standard as a normal doubletree bathroom. It felt more like an old hospital than a comfortable hotel. Many things out of reach: Reception - it said wheelchair access but what they meant is that from the main entrance to the room area you either have to go up stairs or walk 100m+ outside then go up a big step inside to ask for a ramp to be put down. The emergency alarm in the room (which door safety should go to the floor, not to standing height so it can be pulled if one falls to the floor) Getting through the front door to the part of the hotel with the room in The main sink in the bathroom The shower (head) The tray in the shower to put your bottles of shower gel etc The safe The kettle The iron The ironing board Curtains, so couldn't close them or the windows The dressing gown Bed was higher than maximum height recommended for wheelchair users Plus Awful WiFi Dirty towels Cigarette smell Very thin walls, noisy Why does Hilton think that disabled customers don't deserve the same quality of room?
Stayed 1 night in Aug 2024

6/10 Okay

Estrella

Traveled with partner
Disliked: Property conditions & facilities
Our stay in this hotel was good overall however the spa was dissapointing. The jacuzzi and the steam room were broken so we could only access the sauna and the pool. It was very busy over the weekend so space was very limited. We also didn't get our room done because the service came at 5 pm when we were getting ready for dinner. Staff at the reception and restaurant were lovely, breakfast is very good but additional to the cost of the room. Parking also needed to be paid separately (£5 per night). Overall a good stay but no good value for money, from our experience.
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First & Last time!
No hot water, no AC, noisy at night with other guests banging around. Cleaning service was the only positive to have clean sheets.
Stayed 1 night in Aug 2024

8/10 Good

Jeff

Stayed 2 nights in Aug 2024

10/10 Excellent

Kanwaldeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Adam

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Lovely location. Pool is great too
Stayed 1 night in May 2024

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service
For the price, rooms was expected. Breakfast was lovely plenty of seating and lots to choose from.
Stayed 1 night in Aug 2024

10/10 Excellent

Nikki

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay and room nice and clean
Stayed 1 night in Aug 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient perfect for a stop over
Stayed 1 night in Aug 2024