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"Absolutely loved this hotel to stay they had everything we needed and would return! Lovely location Food from the palm was stunning! And the bar staff made me cocktails that wasn’t on the menu! Only con was that a loud fan come on in the night and woke us up and on the tables near the pond from the bar is that they wasn’t maintained glasses weren’t maintained and bird poo/ cobwebs all over the tables. Just needed a quick clean! But overall was an amazing stay! "

"My room was fantastic. The bathroom is a little dated, but the room and bed were very comfortable. The breakfast is almost certainly the best in Chester and the staff are great."

"Allowed to check in early. Had to pay for parking but we were given an extended time free of charge. All the staff were super friendly and helpful. Gym was excellent for a hotel. Pool was lovely and clean! Breakfast in the morning was great and excellent service. Hotel is slightly dated but has an old school vibe so it suits it. All amenities available in the room. Comfortable nights sleep "

"Great stay over two nights . Food fresh , well cooked . Breakfast is always amazing as freshly cooked for you . Good continental aswell. "

"The only negative thing I’d say is that there was no plug sockets on the side of the room the bed was on! Everything else was lovely!"

"Great location! Very comfortable bed"

"Nice quiet location,looks very nice on arrival driving up the drive,Nice staff,Clean, Nice food,very well priced, will visit again "

"Great location "

"Arrived prior to check in time , we knew room would’ve ready which wasn’t a problem. Able to leave luggage behind reception. Parking was payable when leaving your car, just scan the QR code at the machine. Able to sit in the bar and watch the comings and goings at Chester Rail station which is directly opposite the hotel. The bus stop for local buses & the hop on hop off bus tour of Chester is out of the hotel and to the left, literally a minute walk. Once checked in (our room was 1705) which is on 7th floor of the newer part of the hotel. My only gripe is there is only 1 lift and it was very slow. Great artefacts on display everywhere. Room was decorated very well, large bed and separate bath and shower. Some of the sealing at the bottom of shower could do with some attention, but apart from that there were no problems. Breakfast was very good, plenty of choice. We ate dinner in the restaurant on the Sunday night which had plenty of choice and was delicious. I would recommend booking dinner though. We were informed we would t need to book as wasn’t very busy, however when we went to eat we were turned away as we hadn’t booked. They did fit us in though eventually. Sunday night we had drinks in the bar. My tipple is a NZ Sauvignon Blanc but only able to purchase a bottle as they didn’t sell it by the glass, disappointingly they had none chilled. Would definitely recommend this hotel. "