Check in was good staff friendly,fire alarm was going off when we arrived so had to walk up.to the 3rd floor at our age wasnt good but out of the control of the staff,could here other guests running up and down the corridor, so room aren't as sound proof as could be,the sports bar cashed up the till at 10:45 so no cash or card purchases think thats a bit early especially on a Saturday night,had breakfast on the 5th floor brasserie was ok it was included in our stay,but if i had to pay i wouldn't be happy for £12 for an english breakfast with no toast and half cooked bacon very expensive.