See all properties
Save

Crowne Plaza Chester by IHG

4.0 star property
Eco-certified hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Crowne Plaza Chester by IHG

Designer store
Breakfast, lunch, dinner served; British cuisine
Reception
Exterior
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

The current price is AED 332
AED 398 total
includes taxes & fees
20 Apr - 21 Apr

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Premium Room, 1 King Bed (Super King)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed (Super King)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Sofa bed - single
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Premium Room, 1 King Bed, View (Super King)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, View (Super King)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom (Super King)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom (Super King)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Separate bedroom
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Sofa bed - single
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Premium Room, 1 Queen Bed, View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, 1 Queen Bed, View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
  • 19.8 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Super King)

Standard Room, 1 King Bed (Super King) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed (Super King)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Trinity Street, Chester, England, CH1 2BD

What's nearby

  • Chester Cathedral - 4 min walk - 0.4 km
  • Chester City Walls - 5 min walk - 0.5 km
  • Chester Racecourse - 7 min walk - 0.7 km
  • River Dee - 15 min walk - 1.3 km
  • Chester Zoo - 6 min drive - 4.8 km

Getting around

  • Chester Station - 17 min walk
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • ‪Beer Heroes Chester - ‬3 min walk
  • ‪Watergates Wine Bar - ‬4 min walk
  • ‪The Shropshire Arms - ‬3 min walk
  • ‪Custom House Inn - ‬2 min walk
  • ‪The Flower Cup - ‬3 min walk

About this property

Crowne Plaza Chester by IHG

Upscale eco-certified hotel near Chester Cathedral
Located close to Chester Racecourse and Grosvenor Museum, Crowne Plaza Chester by IHG provides dry cleaning/laundry services, a bar, and a health club. Indulge in a deep-tissue massage, a facial, and a manicure/pedicure at the onsite spa. The on-site British cuisine restaurant, Stables Bar & Grill, offers breakfast, lunch, dinner, and kids' meals. In addition to a business center and a steam room, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool with sun loungers
  • English breakfast (surcharge), self parking (surcharge), and express check-out
  • Massage treatment rooms, free newspapers, and a banquet hall
  • Coffee/tea in the lobby, 11 meeting rooms, and concierge services
  • Guest reviews say great things the breakfast, central location, and helpful staff
Room features
All 160 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and deep soaking tubs
  • 32-inch flat-screen TVs with digital channels
  • Free infant beds, free tea bags/instant coffee, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hungarian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish

Similar properties

Exterior

The Mill Hotel & Spa

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
8.8 out of 10, Excellent, 1,907 reviews
The price is AED 284
AED 341 total
includes taxes & fees
13 Apr - 14 Apr
The Mill Hotel & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 17 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 16.95 for adults and GBP 9.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Stables Bar & Grill

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference center (10,269 square feet of space)

Outdoors

  • Pool loungers

Full-service spa

  • 3 treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests parking at this property must register their car details with reception. Failure to comply with the parking terms and conditions will result in a fine.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.95 for adults and GBP 9.95 for children
  • Self parking fee: GBP 17 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses wind and solar energy, plus a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:30 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chester Crowne Plaza
Crowne Plaza Chester
Crowne Plaza Hotel Chester
Crowne Plaza Chester Hotel Chester
Crowne Plaza Chester Hotel
Crowne Plaza Chester
Crowne Plaza Chester by IHG Hotel
Crowne Plaza Chester an IHG Hotel
Crowne Plaza Chester by IHG Chester
Crowne Plaza Chester by IHG Hotel Chester

Frequently asked questions

Does Crowne Plaza Chester by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:30 AM–8:00 PM.

Is Crowne Plaza Chester by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Chester by IHG?

Self parking is available for GBP 17 per day. Limited spots are available.

What time is check-in at Crowne Plaza Chester by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Chester by IHG?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Chester by IHG located?

Located in the heart of Chester, this spa hotel is within a 10-minute walk of Chester Cathedral, Grosvenor Museum, and Chester Racecourse. Roman Amphitheatre and River Dee are also within 15 minutes. Chester Station is 17 minutes by foot and Bache Station is 29 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Crowne Plaza Chester by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 588 out of 1061 reviews
Rating 8 - Good. 341 out of 1061 reviews
Rating 6 - Okay. 77 out of 1061 reviews
Rating 4 - Poor. 36 out of 1061 reviews
Rating 2 - Terrible. 19 out of 1061 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. We loved the room and the location is perfect to explore Chester. This is the second time we've stayed here and will return again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Mar 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
So close to town centre
Stayed 2 nights in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff. Only downside was drinks prices very expensive
Stayed 2 nights in Feb 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
All staff helpful and friendly. Good location Car parking in outdated leaky building expensive and cramped.
Stayed 1 night in Feb 2025

10/10 Excellent

Derek Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all extremely helpful, polite and professional. The venue is clean, comfortable and within easy walking distance of all local attractions and amenities. Couldn’t fault. Thank you.
Stayed 2 nights in Feb 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotel
Very good, friendly staff
Stayed 1 night in Dec 2024

8/10 Good

Chloe Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really good value for money and the bed was very comfortable. The tv was in a strange position so was difficult to comfortably watch tv. The pool looks a lot bigger in the photos but it is quite a bit smaller than I thought when booking it. Overall it was a very good stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all very professional, polite and went above and beyond. Would definitely stay again.
Stayed 1 night in Dec 2024

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Very nice hotel . We really enjoyed our stay as staying with kids the pool was great entertainment.. very nice , clean room , very friendly polite Staff .. the only down point is car park was a bit pricey £17/ night .. and as vegetarian breakfast could have more choice , but overall great hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super stay over New Year. Room comfortable and spacious. Great location with town centre on doorstep. Staff very friendly and efficient. Hotel parking very convenient.
Stayed 4 nights in Dec 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean hotel in the heart of Chester.
Stayed 1 night in Nov 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for the New Years Ball
Stayed 2 nights in Dec 2024

10/10 Excellent

geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic friendly service. very comfortable rooms. great breakfast. hotel is 2 min walk from town centre and 15mins from Chester zoo.
Stayed 1 night in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, ideally located
Nice hotel, we were able to check-in before 11am. All staff were great, location superb, breakfast was fantastic. We will stay here again should we return to Chester
Stayed 1 night in Nov 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable and convenient hotel with good food & service.
Stayed 1 night in Jun 2024

8/10 Good

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally located hotel
Two night stay. Ideally located as it’s 5 minute walk to the main streets. Staff were very helpful and polite. Bar and lounge are very spacious and relaxing
Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Dec 2024

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Complex to sort out different floors. Could have had a clearer explanation from staff. Very disappointed not to be able to get a light lunch before leaving.
Stayed 1 night in Feb 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and everything you need including gym and spa facilities. Good breakfast choice.
Stayed 1 night in Oct 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay in Chester. Great service from friendly staff 😊
Stayed 1 night in Oct 2024

10/10 Excellent

juha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good service, pleasant rooms. Value for money!
Stayed 1 night in Aug 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the heart of the city centre. Only a short walk to many of the major attractions. The rooms in the hotel are large and very comfortable. There was a huge choice at breakfast and the possibility to order additional items like kippers! Only downside at the hotel is the cost of parking at £17 a night!
Stayed 4 nights in Dec 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the Crown Plaza were extremely helpful. The hotel was very clean and had an amazing gym and pool. The breakfast was superb, lots of choice and I would not hesitate to recommend it for a break in Chester.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for acess to the racecourse that is only a few hunderd walk from. The staff checking in were fantastic and had a very friendly personality. The lobby and bar area were all I saw during my stay and was exceptionally clean and nicely decorated. They were also nice and warm that I really found comfortable. The room was great, comfortable bed, spacious and had everything I needed. I would have no problems at all staying here again.
Stayed 1 night in Dec 2024