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The Chester Grosvenor

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

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Photo gallery for The Chester Grosvenor

Exterior
Suite | Premium bedding, minibar, in-room safe, individually decorated
Executive Room | Premium bedding, minibar, in-room safe, individually decorated
2 restaurants, breakfast served
2 restaurants, breakfast served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym
  • Bar
The current price is AED 623
AED 747 total
includes taxes & fees
29 Apr - 30 Apr

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, individually decorated

Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, in-room safe, individually decorated

Classic Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, individually decorated

Executive Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

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Exterior

Hotel Indigo Chester by IHG

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.6 out of 10, Exceptional, 1,008 reviews
The price is AED 370
AED 444 total
includes taxes & fees
27 Apr - 28 Apr
Hotel Indigo Chester by IHG

About the neighborhood

Map
Eastgate Street, Chester, England, CH1 1LT

What's nearby

  • Chester Cathedral - 2 min walk - 0.2 km
  • Grosvenor Park - 5 min walk - 0.5 km
  • Chester City Walls - 7 min walk - 0.6 km
  • Chester Racecourse - 9 min walk - 0.8 km
  • Chester Zoo - 7 min drive - 5.7 km

Getting around

  • Chester Station - 13 min walk
  • Manchester Airport (MAN) - 47 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Muffin Break - ‬1 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪Panda Mami - ‬4 min walk

About this property

The Chester Grosvenor

Luxury boutique hotel near Chester City Walls
Close to Chester Racecourse, The Chester Grosvenor provides free continental breakfast, a coffee shop/cafe, and a library. Indulge in a body wrap, a massage, and a manicure/pedicure at Grosvenor Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and a Michelin star rated meal. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Limo/town car service, valet parking (surcharge), and express check-out
  • Express check-in, an elevator, and meeting rooms
  • Luggage storage, concierge services, and a front-desk safe
  • Guest reviews speak highly of the breakfast, central location, and helpful staff
Room features
All 80 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the comfortable, spacious rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and cribs/infant beds (surcharge)
  • Bathrooms with designer toiletries and shower/tub combinations
  • LED TVs with premium channels
  • Daily housekeeping, desks, and phones

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Italian, Polish, Spanish

Similar properties

Exterior

Hotel Indigo Chester by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.6 out of 10, Exceptional, 1,008 reviews
The price is AED 370
AED 444 total
includes taxes & fees
27 Apr - 28 Apr
Hotel Indigo Chester by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Onsite parking available only on request
  • Self parking on site (GBP 15 per night)
  • Secured, covered valet parking on site (GBP 25 per night)

Food and drink

  • Free continental breakfast available daily
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • La Brasserie
  • Simon Radley Fine Dining
  • The Arkle Bar and Lounge

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 01 to January 10:
  • One of the dining venues
The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per night
Cribs (infant beds) are available for GBP 17.5 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: GBP 15.00 per night
  • Covered valet parking fee: GBP 25.00 per night
  • Crib (infant bed) fee: GBP 17.5 per stay
  • Rollaway bed fee: GBP 35.0 per night
  • Facilities fee: GBP 35.00 per accommodation, per day and includes use of: sauna; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Chester Grosvenor
Chester Grosvenor Hotel
Grosvenor Chester
The Chester Grosvenor Hotel Chester
The Chester Grosvenor Hotel
The Chester Grosvenor Chester
The Chester Grosvenor Hotel Chester

Frequently asked questions

Is The Chester Grosvenor pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Chester Grosvenor?

Self parking is available for GBP 15.00 per night. Valet parking is available for GBP 25.00 per night.

What time is check-in at The Chester Grosvenor?

Check-in begins at 3 PM.

What time is check-out at The Chester Grosvenor?

Check-out is at 11:00 AM.

Where is The Chester Grosvenor located?

Located in the heart of Chester, this luxury hotel is within a 10-minute walk of The Rows of Chester, Chester City Walls, and Chester Racecourse. Eastgate Clock and Chester Cathedral are just steps away. Chester Station is 13 minutes by foot and Bache Station is 29 minutes.

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The Chester Grosvenor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 734 out of 1008 reviews
Rating 8 - Good. 179 out of 1008 reviews
Rating 6 - Okay. 62 out of 1008 reviews
Rating 4 - Poor. 17 out of 1008 reviews
Rating 2 - Terrible. 16 out of 1008 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big room, thoroughly enjoyed our stay!
Stayed 1 night in Mar 2025

10/10 Excellent

behnam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our visit We had a very good spacious room and it was very clear and the bed was very comfortable We had a dinner at the brassiere and the quality was was excellent
Stayed 2 nights in Apr 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb service from the moment we arrived at the front door to the moment we left. A very classy operation!
Stayed 1 night in Mar 2025

8/10 Good

Barbara

Liked: Property conditions & facilities
Very conveniently located.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and attentive staff. Lovely room but a little outdated. Would recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Heidi Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay. Great location for all amenities. Staff always helpful and provide an outstanding service. Room very comfortable and enjoyable.
Stayed 1 night in Feb 2025

6/10 Okay

Zia

Liked: Staff & service, amenities
Very nice hotel shame about the spa facilities being closed on the day we went
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neil the manager went over and above to address a small issue for us, thank you very much
Stayed 2 nights in Apr 2025

10/10 Excellent

clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant hotel

Lovely elegant hotel. Staff were friendly. Would stay here again.
Stayed 1 night in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Staff and restaurant very nice, rooms are dated. We stayed in an Exec Room which we felt was on the small side, it didn't feel like an upgrade from a classic room. Tea/Coffee and water in the room is complimentary, everything else is chargable. Overall it was a very nice stay, once in the room I didnt get the luxury feel
Stayed 1 night in Apr 2025

10/10 Excellent

Manjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, lovely location in centre of Chester, lovely staff, lovely spa and lovely breakfast!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in Chester

Very nice comfortable hotel in superb location. Excellent room and service.
Stayed 1 night in Dec 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Good and clean
Stayed 1 night in Feb 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and the staff made our stay absolutely perfect
Stayed 1 night in Nov 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience staff went above and beyond
Stayed 1 night in Jan 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
A very central hotel with very friendly staff. The set menu in the restaurant is amazing. Highly recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must visit

Wonderful place and staff. Just a lovely stay!
Stayed 1 night in Nov 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style hotel in great location at a reasonable price. Really good breakfast and exceptional service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very enjoyable stay

Really enjoyed our stay All staff are remarkable in every way and always on hand to help Breakfast was lovely Fish and chips were lovely Relaxing surroundings to meet with family and friends Great central location
Stayed 1 night in Nov 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Oct 2024

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay!
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay in a beautiful location

Amazing stay as always. The attentive, approachable and professional staff are a credit to the hotel....I wouldn't stay anywhere else!
Stayed 4 nights in Oct 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas at The Grosvenor Chester

Beautiful hotel and staff just perfect. Christmas decorations very dpecial
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
A lovely hotel in the city centre, afternoon tea was amazing, staff are professional and hotel clean. Only issue we had was a wooden baton on top of the trouser press , it had 2 panel pin nails showing that I cut myself on.
Stayed 1 night in Jan 2025