At Crabwall Manor & Spa, BW Signature Collection, you can look forward to a terrace, a garden, and a fireplace in the lobby. Indulge in aromatherapy, a body wrap, and a facial at ESPA, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a health club.
Additional perks include:
An indoor pool with sun loungers
Free self parking
Breakfast (surcharge), meeting rooms, and massage treatment rooms
A 24-hour front desk, luggage storage, and a banquet hall
Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Crabwall Manor & Spa, BW Signature Collection offer comforts such as free WiFi and free bottled water. Guest reviews say good things about the clean rooms at the property.
More amenities include:
Bathrooms with rainfall showers and free toiletries
Electric kettles, heating, and daily housekeeping
Languages
English, Polish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Wheelchair-accessible parking available
Food and drink
To-go breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 16.95 per person
1 restaurant
1 bar
Room service available
Things to do
Fitness center
Full-service spa
Indoor pool
Sauna
Spa tub
Steam room
Family friendly
Indoor pool
Conveniences
Banquet hall
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Business services
Meeting rooms
Outdoors
Garden
Pool sun loungers
Terrace
Spa
3 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Sauna
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Assistive listening devices available
Wheelchair-accessible parking
Wheelchair accessible (may have limitations)
More
Fireplace in lobby
Smoke-free property
Room amenities
Bedroom
Bed sheets
Heating
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
More
Desk
Iron/ironing board
Phone
Policies
Check-in
Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for to-go breakfast: approximately GBP 16.95 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
We should mention
This property does not have elevators
Property is also known as
Crabwall Manor Hotel Chester
Crabwall Manor Hotel
Crabwall Manor Chester
Crabwall Manor
Crabwall Manor Hotel Spa
Crabwall Manor Hotel Spa
Crabwall Manor Spa BW Signature Collection
Crabwall Manor & Spa, BW Signature Collection Hotel
Crabwall Manor & Spa, BW Signature Collection Hotel Chester
Frequently asked questions
Does Crabwall Manor & Spa, BW Signature Collection have a pool?
Yes, this property has an indoor pool.
Is Crabwall Manor & Spa, BW Signature Collection pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Crabwall Manor & Spa, BW Signature Collection?
Self parking is free at this property.
What time is check-in at Crabwall Manor & Spa, BW Signature Collection?
Check-in begins at 3 PM. After-hours check-in is not available.
What time is check-out at Crabwall Manor & Spa, BW Signature Collection?
Check-out is at 11 AM.
Where is Crabwall Manor & Spa, BW Signature Collection located?
Situated in Chester, this spa hotel is within 3 mi (5 km) of University of Chester, Countess of Chester Hospital, and Chester Zoo. Chester City Walls and Storyhouse are also within 3 mi (5 km).
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Good stay overall, think the spa changing rooms could do with some TLC but other than that was enjoyable. The room was lovely!
Dexter
Stayed 2 nights in Nov 2024
8/10 Good
Cathie
Traveled with family
7 November 2024
This was a lovely place. Could do with some lighting outside in the parking area as was very dark. You could also do with some more decent music in the bar area - that was a bit flat and no atmosphere. Other than that a lovely stay.
We had a 2 year old toddler the room wasn’t suitable, no other rooms available, mattress and mattress covers had disgusting stains on all covered with a nice clean white sheet. No biscuits only enough milks for one drink . Breakfast standard, disappointed in our stay.
room was poor, mould on the ceiling and on the shower curtain. Carpet was dirty
taylor
Stayed 1 night in Oct 2024
6/10 Okay
Mandip
Traveled with group
17 September 2024
Lovely stay and staff were friendly. We had chosen to upgrade our room the day prior to a junior suite. The junior suite was disappointing. Very bare room and was not clean. Bathroom also didn’t look clean so eventually we asked to just use the superior room which had initially been booked. The superior room was effectively a downgrade but much better than the junior suite. Overall the hotel was pretty dated, a lot needed fixing. The swimming pool area and changing rooms could also do with a big fix and clean up and would make the experience that bit better. The sauna and steam room doors were dirty and off putting. The jacuzzi had broken bits around it and the water did not look clean. The place could just do with some TLC!
Mandip
Stayed 2 nights in Sep 2024
10/10 Excellent
Margaret
14 September 2024
Margaret
Stayed 2 nights in Aug 2024
6/10 Okay
John, Lower Hutt
Traveled with partner
6 September 2024
Disliked: Property conditions & facilities
Room was average, missing the bathroom basin plug and heated towel rail not working
John
Stayed 1 night in Sep 2024
6/10 Okay
Ben
Traveled with partner
24 August 2024
Lovely breakfast, we have stayed at the property before and our room was amazing we returned again for a wedding, bit disappointed in the room as we stayed in a superior and the room was not like the photos, we had no bath just shower, we had to go and ask for water as there was non in our room, the room was very hot even with heating off and a fan on due to there being no windows
The lady at reception was lovely. My 5 year old daughter said she was like honey she was so nice! The room was a good size, ammenities are limited, basic tea and coffee. Dinner was nice but a tad pricey. My only complaints hotel related were that the TV in our room didn't work, it came on but was just constant static. The only other issue was noisy neighbours. Not the hotels fault but I don't think the hotel was full so not sure why they pack people in. They were pretty rowdy up until 10:30ish. People were also noisy, banging doors etc outside around 7 in the morning. Worth noting that if you're travelling with kids the pool is only available at certain times.
Very noisy wedding guests in corridor until early hours for two nights running. Nothing done about it after reporting the first night of un rest. Disappointed not to be refunded for my room upgrade. Won’t be going there again
Amazing building beautifully presented gardens and outdoor space. Family room was very spacious and clean.
Breakfast was great options for hot or cold food self served.
Dining room needs a little tlc but nothing major
Friendly staff
Quiet hotel family friendly
Spa was amazing and they allow children to use the pool with set child friendly swim splash times
Couldn’t fault it