Grosvenor Pulford Hotel & Spa

4.0 star property
Hotel in Chester with 2 restaurants and a full-service spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grosvenor Pulford Hotel & Spa

2 restaurants, breakfast, lunch, dinner served; British cuisine
Indoor pool
2 restaurants, breakfast, lunch, dinner served; British cuisine
Superior Double Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Bar
The price is AED 325
AED 390 total
includes taxes & fees
19 Jan - 20 Jan

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About the neighborhood

Map
Wrexham Road, Pulford, Chester, England, CH4 9DG

What's nearby

  • Chester Racecourse - 8 min drive - 8.6 km
  • Chester Cathedral - 9 min drive - 8.9 km
  • Chester City Walls - 10 min drive - 9.6 km
  • University of Chester - 10 min drive - 9.9 km
  • Chester Zoo - 12 min drive - 16.2 km

Getting around

  • Cefn-y-bedd Station - 9 min drive
  • John Lennon Airport (LPL) - 35 min drive

Restaurants

  • ‪Crown - ‬6 min drive
  • ‪Nando's - ‬7 min drive
  • ‪Donut Theatre - ‬8 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪The Golden Lion - ‬2 min drive

About this property

Grosvenor Pulford Hotel & Spa

Upscale hotel in a rural location
Consider a stay at Grosvenor Pulford Hotel & Spa and take advantage of a coffee shop/cafe, a garden, and dry cleaning/laundry services. Indulge in a massage, a manicure/pedicure, and a body treatment at Spa By Kasia, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and British cuisine. Pilates classes and fitness classes are offered at the gym; Grosvenor Pulford Hotel & Spa also has a fireplace in the lobby, a bar, and a business center. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a steam room and a sauna.
Other perks include:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), an electric car charging station, and a 24-hour front desk
  • A computer station, tour/ticket assistance, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 73 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with designer toiletries and tubs or showers
  • LCD TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, Italian, Polish, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Electric car charging station on site

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–9:30 AM: GBP 20.00 for adults and GBP 10.00 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Palm Court Restaurant
  • Nelsons Bar

Things to do

  • Fitness classes
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night
Cribs (infant beds) are available for GBP 10.00 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 20.00 for adults and GBP 10.00 for children
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.00 per night
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Grosvenor Hotel Pulford
Grosvenor Pulford
Grosvenor Pulford Chester
Grosvenor Pulford Hotel
Grosvenor Pulford Hotel Chester
Hotel Grosvenor Pulford
Pulford
Pulford Grosvenor
Pulford Grosvenor Hotel
Pulford Hotel
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford & Chester
Grosvenor Pulford Hotel & Spa Hotel
Grosvenor Pulford Hotel & Spa Chester
Grosvenor Pulford Hotel & Spa Hotel Chester

Frequently asked questions

Does Grosvenor Pulford Hotel & Spa have a pool?

Yes, this property has an indoor pool.

Is Grosvenor Pulford Hotel & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 25 per pet, per stay. Service animals are exempt from fees.

How much is parking at Grosvenor Pulford Hotel & Spa?

Self parking is free at this property.

What time is check-in at Grosvenor Pulford Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Grosvenor Pulford Hotel & Spa?

Check-out is at 11:00 AM.

Where is Grosvenor Pulford Hotel & Spa located?

Situated in a rural location, this spa hotel is 2.8 mi (4.6 km) from Pontcysyllte Aquaduct and 2.9 mi (4.6 km) from Eaton Park. Outpost Paintball and Grosvenor Nuffield Hospital are also within 6 mi (10 km).

Grosvenor Pulford Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 634 out of 1010 reviews" "
Rating 8 - Good. 232 out of 1010 reviews" "
Rating 6 - Okay. 72 out of 1010 reviews" "
Rating 4 - Poor. 43 out of 1010 reviews" "
Rating 2 - Terrible. 29 out of 1010 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From checking in to leaving,...can not fault our stay.fabulous room with all that you wanted in...quiet an peacfull...room.Choice of dinning options brilliant ...food was first class.palm court meal was one of the best we have had.All staff verry atentiv,most helpfull withh any quire .would not hesitae to go back to this hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Dean

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jennie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic spa break, hotel was spotlessly clean. Sophie and Ella in the restaurant were attentive and went out their way to make our evening memorable. Could not fault our stay, will definately be back !
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Could not fault any area of the hotel. It was my husbands birthday and we recieved a free room upgrade, along with some welcome mini cakes and a Happy Birthday card. We enjoyed lunch in Nelsons bar and had an excellent dinner in the Palm Court restaurant. Staff were very helpful and polite. We definitely will be back
Stayed 1 night in Dec 2024

10/10 Excellent

Hilary

Stayed 1 night in Dec 2024

10/10 Excellent

Dean

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick early checkin. Spacious comfy room (superior) and great food at breakfast and dinner
Stayed 1 night in Dec 2024

10/10 Excellent

Mikaela

Traveled with family and small children
Liked: Property conditions & facilities
Lovely stay but carpet was wet in our room and hairs which don’t belong to us.
Stayed 1 night in Dec 2024

8/10 Good

Peter

Liked: Cleanliness
No
Stayed 1 night in Dec 2024

6/10 Okay

Anest

Stayed 2 nights in Nov 2024

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was perfect, beautiful decor, spotlessly clean, beautiful surroundings, nothing to find fault at at all apart from on the night we stayed the heating in our room was not working, the room was cold. We notified reception and a member of staff came up to our room, she looked at the temperature gauge and agreed it wasnt working We where told the maintenance team finished at 7 p.m. so there was nothing that could be done aoart from offering us blankets and a heater. We where unable to use the heater as i have asthma and heaters,make me cough. We where just surprised that an alternative room wasnt offered or a part refund wasnt taken off our bill at check out.
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Stayed 2 nights in Nov 2024

10/10 Excellent

Bertha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a birthday party lunch and stayed over at the hotel with family for a few days. Everything was just perfect - the food, the staff, the atmosphere etc. Seb the general manager was extremely helpful & friendly and went all out to make it a special occasion for us. Sophie the assistant restaurant manager and all the staff were fantastic. Would definitely highly recommend & look forward to our next visit. Thank you once again
Stayed 2 nights in Nov 2024

10/10 Excellent

Adam

Stayed 1 night in Nov 2024

10/10 Excellent

Suzanne

Stayed 2 nights in Oct 2024

8/10 Good

Maria

We loved the Palm Court and our Superior room. The pool and changing rooms need updating and making more space to put more loungers as there is nowhere to go after you have used the pool and sauna. The jacuzzi is too small for the size of the hotel and its clientele.
Stayed 1 night in Nov 2024

10/10 Excellent

ashley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Patricia, Trinidad

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Not what I expected. Wrong room on arrival. Late wake up call. Lifts outrageously placed and organised. Hair dryer in drawer unusable unless on the floor level. Coffee tray on bottom shelf of unit had to stoop to ankle level to raise onto room unit. Kettle coudnt fit under tap neither could the cups. Only mirror was on a dresser pushed into a corner by the wall. Had to step out of or back into lift to allow staff bringing food across your path from 3 feet away in kitchen. Really. No lift or exit signs for lift, that are in kitchen area. Holds only 3 without bags! All show no comfort. Paid for 3 nights left on the early morning after 2 nd night. Coudnt do another night. TV rediculious. Not a handle or bar to hold onto in shower. 3 disabled parking spaces for whole hotel. One wet room. Really. Never stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ian

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty building and lovely interiors, staff welcoming, interested in what they are doing and G
Stayed 1 night in Nov 2024

10/10 Excellent

Joshila

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and spa, we initially had a small room downstairs which was quite noisy but we asked for a room upstairs and was pleased they could accomodate. Again quite a small room but we were pleased and booked at a discounted price so well worth the price we paid.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Sally

Stayed 1 night in Sep 2024

10/10 Excellent

SATINDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024