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Lion Quays Hotel & Spa

4.0 star property
Riverfront hotel with 2 restaurants and a full-service spa

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Photo gallery for Lion Quays Hotel & Spa

Indoor pool
Exterior
Indoor pool
Exterior
Business center
Nestled by the river, Lion Quays Hotel & Spa offers a serene retreat. Unwind with hydrotherapy at the onsite spa, enjoy Modern European cuisine at one of two restaurants, or connect to in-room WiFi. Take a dip in the indoor pool or challenge yourself on 3 outdoor tennis courts.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Room service
  • 24/7 front desk
The current price is AED 376
AED 451 total
includes taxes & fees
9 Feb - 10 Feb

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Double Room, Canal View

Executive Double Room, Canal View | In-room safe, individually decorated, desk, iron/ironing board

Executive Double Room, Canal View

Highlights

Individually decorated
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 20 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, individually decorated, desk, iron/ironing board

Standard Twin Room

Highlights

Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 20 sq m
  • Resort view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, desk, iron/ironing board

Standard Double Room

Highlights

Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 20 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Suite, Canal View

Luxury Suite, Canal View | In-room safe, individually decorated, desk, iron/ironing board

Luxury Suite, Canal View

Highlights

Individually decorated
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 30 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

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8.4 out of 10, Very Good, 551 reviews
The price is AED 323
AED 387 total
includes taxes & fees
24 Feb - 25 Feb
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About the neighborhood

Map
Moreton, Oswestry, England, SY11 3EN

What's nearby

  • Lion Quays Spa - 3 min walk
  • Pontcysyllte Aquaduct - 2 min drive
  • British Ironwork Centre - 8 min drive
  • Chirk Castle - 11 min drive
  • Llangollen Bridge - 11 min drive

Getting around

  • Gobowen Station - 2 min drive
  • Manchester Airport (MAN) - 57 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪The Poachers Pocket - ‬2 min drive
  • ‪Whittington Castle - ‬6 min drive
  • ‪Herd Milk & Coffee - ‬5 min drive
  • ‪Chirk Tandoori - ‬4 min drive

About this property

Lion Quays Hotel & Spa

Upscale hotel by the river
Take advantage of a terrace, a coffee shop/cafe, and a garden at Lion Quays Hotel & Spa. Treat yourself to aromatherapy, a facial, or a body treatment at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Modern European cuisine. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), bike rentals, and 3 outdoor tennis courts
  • Express check-out, a 24-hour front desk, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All 82 individually decorated rooms have perks such as 24-hour room service, as well as amenities like late night room service and free WiFi.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with premium channels
  • Free infant beds, electric kettles, and heating

Languages

English, Polish, Slovak, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: GBP 11.95 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Waterside
  • Nicos Brasserie
  • Cafe Ash

Things to do

  • 3 outdoor tennis courts
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Free cribs/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 11.95 per person
  • Early check-in fee: GBP 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 7:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Lion Quays Waterside
Lion Quays Waterside Oswestry
Lion Quays Waterside Resort
Lion Quays Waterside Resort Oswestry
Lion Quays Hotel Oswestry
Lion Quays Hotel
Lion Quays Oswestry
Lion Quays
Lion Quays Hotel & Spa Hotel
Lion Quays Hotel & Spa Oswestry
Lion Quays Hotel & Spa Hotel Oswestry

Frequently asked questions

Does Lion Quays Hotel & Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 7:30 AM–10:00 PM.

Is Lion Quays Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Lion Quays Hotel & Spa?

Self parking is free at this property.

What time is check-in at Lion Quays Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Early check-in is available for a fee of GBP 25.00 (subject to availability). After-hours check-in is not available.

What time is check-out at Lion Quays Hotel & Spa?

Check-out is at 11 AM.

Where is Lion Quays Hotel & Spa located?

Situated on the waterfront, this spa hotel is within 1 mi (2 km) of Lion Quays Spa and Pontcysyllte Aquaduct. Park Hall Stadium is 2.9 mi (4.7 km) away. Gobowen Station is 27 minutes by foot.

Lion Quays Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 286 out of 685 reviews
Rating 8 - Good. 200 out of 685 reviews
Rating 6 - Okay. 100 out of 685 reviews
Rating 4 - Poor. 62 out of 685 reviews
Rating 2 - Terrible. 37 out of 685 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jack

Liked: Cleanliness, staff & service, amenities
N/A
Stayed 1 night in Feb 2025

10/10 Excellent

Tracey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro's - location, rooms were spacious, very clean, all staff very polite. Con's - jacuzzi and steam out of order I would definitely stay here again
Stayed 2 nights in Jan 2025

6/10 Okay

kristopher

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Food was decent, hotel room was scuffed on the walls and the bathroom door had to be lifted up to close
Stayed 1 night in Jan 2025

2/10 Terrible

Geoff

Stayed 1 night in Jan 2025

4/10 Poor

Tia

Traveled with group, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Myself and cousin had to be moved at midnight to another. Reception said they would come up to the room with in 5 minutes and an hour late they finally came up. We came back from have food and there an infestation of flies in the room and some lady birds. When we were searching round the room to see where they were coming from we came across Substantial amount of died flies behind the bed
Stayed 1 night in Jan 2025

10/10 Excellent

Niamh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room for a cheap price.
Stayed 1 night in Jan 2025

4/10 Poor

Timothy

Business traveler
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
My room 210 had no heating and thin duvet. It was very cold in the room and very uncomfortable
Stayed 1 night in Jan 2025

8/10 Good

Thomas, Solidaridad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although being an Expedia Platinum member, and this is a VIP signature property, it was unfortunate not to receive the benefits provided by my membership! However, not to overshadow our stay. The staff are very polite and the service was good. The room and amenities were good. The gym & spa are exceptional, with very helpful and attentive staff. Overall, a very pleasant stay, and I would recommend the hotel to anybody looking for a relaxing atmosphere.
Stayed 2 nights in Dec 2024

8/10 Good

Jorden

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely stay. Especially the spa and breakfast. Some small inconveniences that you may want to correct include a dirty glass, shampoo dispenser not working and the steam room being out of service. This did not impact the quality of our stay but could have been improved
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Cynan

Stayed 1 night in Dec 2024

6/10 Okay

Christopher

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We stay at this hotel often and unfortunately this was our most disappointing stay. In short I feel like I can sum it up by saying It felt like we booked last minute and were put in the last available room, however that wasn’t the case, this was a long planned stay and we booked our room months ago. Upon entering our room we quickly noticed it hadn’t been vacuumed. There was tobacco on the floor presumably from the previous guest making up cigarettes. The bathroom was very close to enter and the bathroom floor extremely cold to walk on. The window blinds are broken and the window didn’t lock correctly. Also the hot water from the sink didn’t get hot. The soap and shampoo dispensers were not good, when you push it down they don’t recoil and you have to lift it up to be able to push it again. Just little things you may say but it dampens the experience and why I’ve only scored this 3 out of 5.
Stayed 1 night in Dec 2024

8/10 Good

Kuda

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is completely outdated and is in urgent need of refurbishment. The room was very smelly I had to use cologne a few times to try and manage it. The bathroom was too small! The lift stopped suddenly on arrival to your floor — not good! The whole hotel needs to be modernised. The internet was completely atrocious. We could not work there at all! The Spa was the exceptional. I would recommend a Spa Day but do not book the hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

DH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Mena

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the excellent checking in staff. They had read my requirements/ specific request, and facilitated an ideal stay. Friendly greeting.
Stayed 1 night in Dec 2024

10/10 Excellent

ifan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Elena

Traveled with partner
Liked: Staff & service
Room very compact, bathrooms very, very tiny. Can improve on cleanliness! Tv remote not working properly, every time I had to take the batteries out and back in again in order to work. Breakfast very limited for choices. Staff very nice and very friendly! In the bathroom missing every single necessities like shower cup, cotton buds and rings.
Stayed 4 nights in Nov 2024

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and restaurant. Food and service in the restaurant was fabulous. The leisure area was lovely although half the jacuzzi wasn’t working. The walkways at night from the spa area need to be lit up as it was quite dangerous. Room was comfortable. Some shared areas look like they need refurbishment.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed. This used to be such a beautiful hotel pre Covid. Now the rooms are bleak, weathered, bear and not at all welcoming. Bear grey walls with stains on them. Stained, dirty carpets. Cheaply painted furniture that’s heavily marked. I’ve stayed in nicer hostels. The spa while still spectacular In its facilities, is now tired and dirty. Used to be one of my favourite work hotels. Won’t rush back. Food was still good, however very overpriced.
Stayed 1 night in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Borja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this Hotel. The room was very clean and nice. The facilities were very nice and also very clean. The meal at the restaurant was VERY nice and reasonably priced. I would definitely come back.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024