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"This resort was beautiful"

"Absolutely excellent stay. My expectations were exceeded!!!! Shout out to Joel for having such positive energy every time we needed a golf cart. Abraham, you made my stay memorable as my partner and I enjoyed the adults only pool 😊. Thank you! There was a man in the platinum lounge in the El Cid hotel whose name I did not get, but he was a sweetheart. Highly recommend this place. They helped make my anniversary so special. Also, Aakat was the best restaurant hands down. "

"Very nice resort "

"We feel in love the place. The family had so much and the staff were amazing. We are looking forward to going back next year"

"Wonderful staff! We loved our room. Traveled with another couple and they accommodated adjoining rooms for us. So much for the kiddos to do. We enjoyed all food/drinks. Buffet was open for all 3 meals. Service was great for buffet and in restaurants, not slow. The steak house was our favorite. We didn't plan on utilizing the kid's "daycare", but my 9-year-old saw it and really wanted to go. So much to do in there! And since parents aren't allowed, we signed her up. We had her bring her iPad so she could communicate with us and let us know when she wanted to be done. The staff would also be able to call you if needed. I would not return to this resort, only for the condition of the ocean, which is out of the resort's control. The ocean is full of sea grass and not clear. No one really went in it. We love to snorkel and be in the ocean so that was a downer for us. If you aren't an ocean go-er, then this would not matter for you. The resort itself really is wonderful and 5 star all the way in every aspect! There is a separate adult only side with a pool and hot tub. The pools were cold, but we did not have good weather. That did not stop my child from swimming though! The hot tub was hit or miss. Sometimes it was hot, other times it was just warm. The night entertainment was enjoyable. They have a coffee shop that serves a variety of specialty coffees, sandwiches, fruit, yogurt and ice cream. We also really enjoyed that. We did a couple excursions right through the hotel."

"Really cool roof top and pool. Walking distance to airport "

"We stayed at OMR for a week in January and it was absolutely fantastic! The food was delicious and fresh, the beaches were clean, the drinks were professionally crafted, and the entertainment was top-notch (their acrobats were amazing!). Each day and night there was something new to keep us truly entertained. Above all, the staff stood out with their uplifting energy and kindness. Special shoutout goes to Carlos for being so attentive and bringing life to the party, as well as Alex and Viridiana for their amazing energy. Lastly, their singer Paula is extremely talented and if you get a chance to listen to her, it will be one of the highlights of your stay. While this hotel is great, it was by no means perfect and there were some hitches in the road, but the staff worked promptly to make our stay as memorable as possible. "

"Spent 7 nights at the ocean paradise in playa del Carmen with my family total 6 of us 2kids 4 adults youngest 6 oldest 60 and we all loved it and had a great time there is something for everyone "

"everything was beautiful. Everybody was a lady and gentlemen all those people working there at the restaurant area number one."